First of all, it took me forever to get someone to call me back. That should have been my first clue. They do not answer their phones; calls go directly to voice mail and then they call you back.
Their fee for a comprehensive consultation is $310 which, when I called, was told it included testing. I thought that was high so I told Mr. John Richardson what my previous Naturopathic Doctor visits included, which was muscle testing, blood/urine/saliva testing, weight, oxygen and blood pressure testing. He told me they do that AND hair, saliva and skin analysis. We went back and forth on appointment times because he said he needed a nurse there to do the testing, but finally said that Dr. William Richardson, his brother, "could do the testing since he is an ER doctor."
Upon arriving at their nasty, crampled, hole-in-the-wall office, Dr. William E. Richardson reviewed my medical history, looked into my eyes, ears and throat with a light, listened to my lungs, pressed on my abdomen, discussed my sleeping position, had me extend my arms and then pressed down on them, then asked me to close my eyes and touch my nose with alternating hands, and finally, watch his finger as he moved it in front of my face. He commented that my cerebrum works and I would need to meet with his brother next.
I was placed in a small closet-sized space to wait for Mr. John Richardson, who came in, advised me he was in a rush but wanted to discuss the additional costs of the tests. What I described above cost $310!!! I left there sicker than when I arrived.
When I asked about fees, Mr. John Richardson failed to disclose that the initial visit (which they term a “comprehensive office visit”) is nothing more than a consultation. I do not understand why it was such an issue to try and schedule my appointment around the availability of a nurse, when no tests were administered.
Furthermore, their office made me think of what an abortion clinic must have looked like back in the day before it was legal. They had a freakin' rubber chicken hanging on the wall in the examining room. I took a photo with my cell phone.
I don't know if they treat all of their patients they way they treated me, but BEWARE!! I was totally RIPPED OFF!!