I wonder if Jim Glover (or Mr Clinkenbeard) actually knows what some of his employees are up to, as they use HIS name & company to deceive the public.
I called JG Chev. on July 5th & spoke with car salesman Tremayne Becknell about used cars. I asked if he could provide a good used vehicle for $200 or less per month. He said YES, took my information, SS# & got me approved for financing. I drove over that evening & test drove a couple of cars, found a Mitsubhisi Lancer that seemed OK.
When we got to his office, the contract read monthly payments to be between $269.00 and $289.00! I said I cannot afford that! Tremayne said with your credit, that is the best you are going to find anywhere.
It was near closing time & I been shopping for cars for a month. I reluctantly gave in & signed at the $269.00, which ended up being $282.30. The car was still within warrenty, but Tremayne said I would have to contact Mitsubhisi for that information. He said they don't handle that!
Later that evening I felt strongly that I should NOT have given in, and so returned to Jim Glover the next day (friday) to return the car. I spoke with Tremayn's supervisor, the used car sales manager. To his credit, he did take the car back & said he would tear up the contract. I had written a check for $300 for a down payment. He said he could not give that to me as it was "locked up." I would have to return MONDAY to pick up the check.
He promised the check would be there, it would not be cashed. He said "I am a human being first, a car salesman second". I felt I could trust him.
I returned Monday & stared trying to find someone who could help me. I asked several salesmen who directed me to "Big Red". I briefly told him my situation & he called into the office to talk to the supervisor who handled this whole thing. Out came Tremayne to "help" me. He said the check had been shredded, it was now confetti. I felt very uneasy about that, but could do nothing.
A few days later I checked my account on line & saw that the check had indeed GONE THROUGH my ACCOUNT. Caused an overdraft. I was uspet at this point. Felt I had been lied to several times. I returned to Jim Glover once again immediatly that day Sat July 15th & ended up speaking with the head sales manager. He did not give me his name, my paperwork says Scott Hillsberry. He is approx. 5'4, med brown hair.
I explained my entire situation, how I was promised my check, then told it was shredded. I expected my money to be refunded immediatly. He said they legally DID NOT have to refund my money! He ALSO said it is possible my contract is still active, & it would be between me & the bank now. I will swear to all of this in court, and by way of a Lie Detector.
If they happen to realize you do not treat your customers like this & refund my money plus overdraft charges, I will consider removing this information.
In the meantime I will be submitting this to the Better Business Bureau and other interested parties. I am looking for an attorney.
Mr J Glover & Clinkenbeard, are you listening???
Paula
Tulsa, Oklahoma