Report: #192754

Report: Firestone Complete Car Care

Category: Auto Repair Service

Firestone Complete Car Care ripoff Dishonest repairs Panama City Florida

...Slick tires are "good"? What happens in the rain?

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Firestone Complete Car Care

Phone: 850-769-9437
Fax:

1100 West 15th Street
Panama City, Florida 32401
U.S.A.

Submitted: Monday, May 22, 2006

Last posting: Friday, April 13, 2007

lafayette, Louisiana

Beware Firestone...Tried to tell my wife tires were bad, brake calipers were cracked, needed alignment, etc.....

Tires were in good condition, brake calipers were NOT cracked. If you take your vehicle here for service, make sure you get a second opinion, and if you have parts replaced, retain the old ones and check with another mechanic as to whether or not its really defective

Robert
lafayette, Louisiana

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Updates & Rebuttals:

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WORD TO THE WISE Allen [4/13/2007]
Slick tires are "good"? What happens in the rain? Thomas [4/13/2007]
Rotors were indeed warped. Calipters were froze up, the rear seal wasnt leaking Denee [6/5/2006]

Submitted: Friday, April 13, 2007

Posted: Friday, April 13, 2007

Allen

Mililani
U.S.A.

WORD TO THE WISE

firestone has been this way for as long as I can remember. The only thing they are good at is pissing me off.

Submitted: Friday, April 13, 2007

Posted: Friday, April 13, 2007

Thomas

Anderson
U.S.A.

Slick tires are "good"? What happens in the rain?

The calipers will ofter corrode and when the pads are replaced in a corroded caliper the pistons are pushed back in and later they can hang up on the corrosion and then will not release. Then the pads burn as the rotor warps and other fun things happen.

I am curious about OP's comment "the tires were slick but not bald" What is the difference? "Slick" sounds like "racing slick", i.e. there is no *useful* tread remaining. "Bald" is obvious.

"Tread" is the feature that gets the rain water out from under the tire contact patch so that you do not skid out of control in the rain. and use a tree to stop your truck.

The most interesting tires
Firestone
Bridgestone
Tombstone

Submitted: Monday, June 05, 2006

Posted: Monday, June 05, 2006

Denee

Lafayette
U.S.A.

Rotors were indeed warped. Calipters were froze up, the rear seal wasnt leaking

I'm the wife, I was the one the above is talking about. I went in because I was having brake trouble. I was returning home from Panama City the night of the day I took it in. They told me I have warped rotors, cracked capliter(sp)and blocked hoses. I had asked them to rotate my tires for the trip home. Now keep in mind I just had new tires put on my truck 4 monthes ago. They told me they couldnt rotate them because two (including my spare) was bald. And on top of if all, I had a leaking differential seal.

I called hubby who told me to take it across the street to Goodyear. I had had FireStone give me a detail printout of everything they found wrong. I gave this to GoodYear. Goodyear found the following...

Rotors were indeed warped.
Calipters were froze up ,not cracked. Still needed to be replaced. And hose were blocked and had to be replaced.

He took all five tires off and showed me that nowhere was there balding. Two (front two) were slick but not balding by any means.

And the rear seal wasnt leaking...didnt even look like it was leaking.

Total with FireStone-$1,120.
Total with GoodYear-$592.

BEWARE! FireStone will take advange of lonely women!!

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