Use our complaint form to report a scam. Site problems? Use our support form.
  • Report: #147215

Report: Bank Of America

Reported By: (Romeoville Illinois)

Bank Of America Overdraft fees when account isn't negative Romeoville Illinois

... Nicole what happened was...

Report & Rebuttal
1Author 2Consumer 0Employee
Respond to this report! What's This?
Victim of this person/company? What's This?

Bank Of America

bankofamerica.com
Romeoville Illinois
U.S.A.
Phone:  
Web Address:  

Category: Banks


Submitted: Thursday, June 23, 2005

Last posting: Wednesday, December 19, 2007
I would like to know how I can be charged multiple overdraft fees when my account balance has not gone negative.

This has happened several times, I have been charged overdraft fees for transactions that have not been posted to my account and my account balance is not negative and these transactions don't even show up as "pending".

I have read the banks glossary of terms regarding available balances and overdraft so technically according to their rules I should not be charged overdraft fees, but they continue to take money out of my account for transactions that have not posted or are still "floating".

Is this legal? How can my account have a positive available balance and still be overdrafted at the same time?

Nicole
Romeoville, Illinois
U.S.A.



Click Here to read other Ripoff Reports on Bank Of America
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

What's This?  Search Tips
Get rip-off revenge
Report & Rebuttal
Respond to this report! What's This?
Victim of this person/company? What's This?
Repair Your Reputation What's This?


REBUTTALS & REPLIES:
1Author 2Consumer 0Employee
Updates & Rebuttals
#1
Consumer Suggestion
Respond to this report! What's This?

Insist that they refund your money

Leroy - Lincoln (U.S.A.)

POSTED: Friday, November 30, 2007
When that happened to me I had to keep calling the call center. I visted the bank. and called again. And I kept getting the run around. Until someome finally refunded the fees.

They have done that to be before, but i could not proove it because I had not printed it off the account activity that showed that the money was available. Their website clearly says your available funds can be used immidiately.

I called and told them to send me my terms and conditions. When I get it I shall march up to the bank and tell them to refund the previous OD fees that they had charged.

When you call the customer service, they may tell you some BS about "available balance" does not mean it is available (when their website clearly say it does). Or that you should look at the posted balance. They are also going to act like they don't have any record of when the deposit was actually presented. they are going to make it seem like it was deposited the day it posted.

I'm just really upset that they say the money is available when it is not!
#2
Consumer Comment
Respond to this report! What's This?

Nicole what happened was...

Striderq - Columbia (U.S.A.)

POSTED: Wednesday, December 19, 2007
When your bank begins the processing, they add up your checkcard holds, then they post from largest to smallest. Any item(s) that posts that leaves a positive balance BUT is less then the total amount needed for your holds is accessed an unavailable funds fee. Example if you have a total of $40 on hold (from one or more items, it doesn't matter), then anything that posts that night that leaves less than $40 in your account is accessed a fee. Since your checkcard was approved for the purchase (hold) that money is guaranteed to the merchant and must be paid when the documentation is received. So in the above example, when you have $40 in holds and something posts leaving your account balance at $37.50, at that point you have spent more money than you have in your account.

A couple of suggestions:

#1 See if your bank has an opt out on your checkcard so that it will only be approved up to the available balance in your account. Many banks have a program where in case of emergency you can take/spend more money than is in your account. However if you don't know about this it cab cause overdrafts.

#2 Keep a register of every transaction that you do, especially the checkcard purchases. A lot of banks are now offering a register the size of your card that you can keep right with your card to mark the transaction down as they occur.

Hope this helps
Report & Reply
Respond to this report! What's This?
Victim of this person/company? What's This?
Repair Your Reputation What's This?
Get rip-off revenge
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

What's This?  Search Tips

Ticket Feeder Looking for premium tickets?    Concert Tickets | Sports Tickets | Theatre Tickets     just visit www.TicketFeeder.com

Ripoff Report Verified Safe
Video Spotlight
Ripoff Report VideoData recovery scams over charge and steal private data from broken hard drives.
Play Video
Ripoff Report VideoLoan modification offers risk for those facing foreclosure. Don't pay up front!
Play Video
Ripoff Report VideoQuestionable pyramid scheme takes advantage of consumers.

Play Video
Ripoff Report VideoCompanies steal from your bank account. Find out how.

Play Video
Video ThumbnailFox 11 Los Angeles - Rip Off Report Redux

Play Video
Video ThumbnailWBZ - Be Wary of Door-to-Door Scams

Play Video
Video ThumbnailFox 11 Los Angeles - Speaker Scam

Play Video
Video ThumbnailAtlanta 2 Action News - Fling.com

Play Video
Video ThumbnailCleveland's CBS 19 - Global Marketing Alliance

Play Video
Video ThumbnailCleveland's CBS 19 - Ripoff Report Feature

Play Video
Video ThumbnailFox 11 - Car Repair

Play Video
Video ThumbnailCBS 2 - Jeff the Tutor

Play Video
Video ThumbnailThe Early Show

Play Video
Video ThumbnailABC 15 - DriveTime

Play Video
Video ThumbnailChannel 6 - Moving

Play Video
Video ThumbnailFox 5 - Giant Moving

Play Video
Video ThumbnailFox 10 - Christmas Scams

Play Video
Video ThumbnailFox 10 - Options Talent

Play Video
Video ThumbnailFox 11 - Guardian

Play Video
Video ThumbnailFox 11 - Alyon (Porn Dialers)

Play Video
Video ThumbnailABC 15 - Smart Shopper

Play Video
Video ThumbnailGirls Gone Wild

Play Video
Video ThumbnailKPHO 15 - Pill Scam

Play Video
Video ThumbnailABC 2 - Together Dating

Play Video
Video ThumbnailTampa Bay 10 News story

Play Video
Video ThumbnailNew Jersey Appeals Court Penalizes Motorist for Anti-Dealership Slogan
Play Video
Video ThumbnailJudge protects consumer rants

Play Video
Video ThumbnailConsequences of Complaining Online

Play Video
Video ThumbnailAdvance-fee loans take consumers for a ride

Play Video
Video ThumbnailLenoir City couple discovers bogus charges on phone bill a common...

Play Video
Video ThumbnailFitness Club Investigation

Play Video
Video ThumbnailLocal woman's debt settlement company gets her further in debt

Play Video
Video Thumbnail"Write to Know"

Play Video
Video ThumbnailredOrbit - Telephone Scam

Play Video
Video ThumbnailTactics at Just Brakes inspected

Play Video
Video ThumbnailThe Best & Coolest Sites Around

Play Video
Video ThumbnailGrist: Don't Ignore Corporate Graffiti

Play Video
Video ThumbnailPhone bill "cramming" spikes again

Play Video
Video ThumbnailThe Latest Net Scam—Modem Hijacking

Play Video
Ripoff Report Corporate Advocacy Program
Help support Ripoff Report. Donate today.
Thank You

Read how Ripoff Report saves consumers millions.