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  • Report: #140638

Report: Bank Of America

Reported By: (lake katrine New York)

Bank Of America ripoff This bank made a error on my fiance's credit card and will not fix it. Phoenix Arizona

... Doesn't Add Up That line about "someone" put charges on her card and the bank didn't notice

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Bank Of America

Po Box 53132
Phoenix Arizona 85072
U.S.A.
Phone:  
Web Address:  

Category: Banks


Submitted: Wednesday, April 27, 2005

Last posting: Wednesday, April 27, 2005
This bank made a error on my fiance's credit card and will not fix it. It happened like this she makes her payments on line when she gets paid. Sometimes she never gets her bills to the day its due or 2 days before.

So they put late fees on it then to top things off even more someone put charges on her card and the bank didn't even notice this. These charges put her over her limit and more fees were added on an to top of of this even more she tried calling and no one I mean no one wants to fix this. so now they want her to pay 27.99% apr on the card when it was 4.9% apr.

She has every intention in paying for her card but now there making her good credit go down the tubes. She can't pay such a high interest rate when she didn't make this happen. a payment that use to be $85 a month is now $450 plus late fees over the limit and the whole nine yards. She was pre approved through a mortgage company to buy a home.

But now we would like to know how is she going to get this fixed and how is it going to affect her credit now that they have gave her a bad name. And will we lose our home that we so wanted.

Michael
lake katrine, New York
U.S.A.



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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee
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#1
Consumer Comment
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POSTED: Wednesday, April 27, 2005
As much as I hate BoA, several things about this post don't add up. The first thing you post is that she makes her payments on line, WHEN SHE GETS PAID. "Sometimes she never gets her bills to the day it's due or 2 days before". Are you talking about her credit card or some other bills? If we were talking about her credit card, and she is paying on line as you say, she doesn't have to wait for the bill to come "in". She can go on line and look up the balance/amount due or call on the phone and get the same information. She knows the bill is due on a given date. If she plans on mailing it, she has to mail it a week or so in advance. If she pays on line, it takes a day or two to post depending on. Or, she really has to wait until she gets paid. That line about "someone" put charges on her card and the bank didn't notice. WTF? If they weren't her charges that could be easily settled by calling the bank up and filing a protest aganist the charges. No Sir, the information in this post doesn't add up.

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