My mother has an account with Direct Merchants Bank and is very ill. I forwarded a copy of the Power of Attorney and I requested copies of all statements for the past years, itemized statements of late fees, over the limit fees, etc. I also told them to CEASE AND DESIST since all conversations has resulted in yelling, cursing, threats, etc and under the Federal Debt Collection Practices Act, they are in constant violation and all communications must be done in writing and I will pay them $50.00 a month until further notice.
My mother has a Capital One account and they asked her for her permission to contact me regarding making payments and sharing her financial history with them. Capital One is not one of my favorite companies, but this is one time, I will give them a thumbs one. Mind you, I said this is a one time shot.
I never heard from Direct Merchants Bank, instead, they turned the account over to a collection attorney. (See my complaint under P. Scott Lowery).
I have filed a complaint against this company with the Oklahoma Attorney General's office and they have forwarded the complaint to the Office of the Comptroller in Texas.
This company refuses to deal with anyone and I would love to see this company be consumed by their own corruption and greed straight to hell.
Beverly
Denver, Colorado