SUBMITTED: Wednesday, June 04, 2008
POSTED: Wednesday, June 04, 2008
TO BANKWORKER.
I have a direct deposit into Wells Fargo for 10 years. EVERY month at the same time 3 grand goes into my account. One day I get a notice of recurring overdraft fees equaling $200.00+. I go online to check my account and find that my pay was deposited on a Tuesday and deductions were taken out on a Wednesday. Now, I asked HOW did I get these overdrafts. The banker told me that the deductions were taken out BEFORE my direct deposit! I showed him that my DD was in 24 hours BEFORE the deductoins and asked him to explain how I was overdrawn 24 hours AFTER my DD was in. He said that there must of been a hold on my DD (NEVER in 10 years before) Mind you this is a military retirement and not some Tom Smith personal check.
So the bank tells me that I owe the fees. I then talk to the manager and she tells me the same thing. That the fee were owed even if my DD was in before the deductions. They even showed me on THEIR SCREEN that my DD was in before the deductions, that I had a POSITIVE balance in my account before the deductions but I STILL owed them the money.
My in laws have 5 accounts with Wells Fargo for 20+years. They went down to the bank and talked to the same manager. After explaining to them that I had a + balance, that the deductions were taken AFTER my DD was in for 24 hours and hat I still had to pay because "This is normal banking practices" he removed more then $200,000.00 that day and put it into another bank.
NOW, that seemed to get the attention of some high up executive who appoligized profusley for the "mixup" and stated the manager had it wrong. The fees were waived and I was made happy again, until 2 months later when the EXACT same thing happened again! The manager told me outside that this was out of her hands, that ALL banks practice this type of fund raising as they are in the business to MAKE MONEY. The US banks make BILLIONS in overdraft fees and need to be stopped. My money was there, I had money to spend and they took it anyways. Only when you remove lots of money do you get their attenton, dont you see something wrong with this!