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  • Report: #518681

Report: Wachovia Corporation, Wachovia Bank, N.A.

Category: Banks

Wachovia Corporation, Wachovia Bank, N.A. Wachovia Bank steals money from its customers and never takes the blame or responsibility- SUX all your funds- BEWARE!! Internet

...Susan...

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Wachovia Corporation, Wachovia Bank, N.A.

Phone:  8009224684
Fax:  

, Internet
United States of America

Submitted: Monday, November 02, 2009

Last posting: Friday, November 06, 2009
Reported By

anonymous

anonymous, Pennsylvania
U.S.A.
This company should have an automatic denial if a direct deposit should be put in error.  They blamed me for a deposit to a closed account and didnt contact me or tell me there was an error.  I even had a direct deposit post from the same place the same day.  I notified THEM to tell them of the error and to track the monies.  It took over 7 days to even get it back to my employer.   This was an obvious mistake that I played no part in, and the Employer had all the correct information.   The failed deposit resulted in NSF fees that kept going, and they gave me $75 back and said it was a courtesy, but charged me over $2000 in NSF to even try to get myself squared away and caught back up.   All my wages went to the bank and they do not care- said there was nothing they would do and that it wasnt there error.   Great service for a single parent now trying not to fall behind on her bills



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Update

Submitted: Monday, November 02, 2009

Posted: Tuesday, November 03, 2009

Susan

This City
U.S.A.

Ummm

How is this the banks fault?


You failed to tell the employer that you closed account A and direct deposits should be sent to account B. 


Then you went spending without knowing if your checks were deposited or not.  For over $2000 in NSF fees, you went on spending for a long time not knowing your balance. 


Bank fees are so high for everyone because of people who bounce their accounts and say it is the banks fault.


Update

Submitted: Monday, November 02, 2009

Posted: Tuesday, November 03, 2009

Susan

This City
U.S.A.

Silly

Don't even try to play the single parent card on this.


The fact is you went spending without knowing if money was in your account.  $2000 in NSF fees, you let this go on for a long, long time and now it is a banks fault? LOL


Update

Submitted: Tuesday, November 03, 2009

Posted: Tuesday, November 03, 2009

IamGood

Galveston
USA

i have a few questions

anonymous:


I have a  question about your post.


1).  How soon before your direct deposit hit your closed account did you close the account?  If you had closed the account just 1-2 days before the check was to be deposited, then there is nothing you could have done.  However if you closed the account greater than 1 week before your direct deposit hit, then you should have contacted your employer the same day you closed your account.


2). Why did you close the account?  Was it for fraud, or did you close it for some other reason?


 


 


 


 


Update

Submitted: Tuesday, November 03, 2009

Posted: Wednesday, November 04, 2009

Ronny g

North hollywood
USA

Huh????

Susan may be correct in the bulk of her post. Perhaps the original poster can provide more information. It seems by the information stated in the complaint that the OP may have been writing checks from a closed account...if that is the case the bank may not be responsible and it was simply an error on the account holders part..agreed. Should the bank be understanding and work with the customer a little...perhaps...but they do not have to so you are at a loss here if the bank refuses to extend any forgiveness.

But where Susan completely lost me..is with her last statement and I quote...

"Bank fees are so high for everyone because of people who bounce their accounts and say it is the banks fault."

This is a bold statement. It implies that the only reason fees are so high is because people say it's the banks fault? So if people started to "say" it wasn't the banks fault..they would lower the fees? Are you implying that the bank is charging high fees because their feelings are hurt..so they are doing it out of spite?

Am I understanding the statement correctly?

Update

Submitted: Friday, November 06, 2009

Posted: Friday, November 06, 2009

Ronny g

North hollywood
USA

Susan...


"Sorry, it isn't because people say. It is because people bounce and the bank fees for collection are passed on to all.  Same as we are all paying because irresponsible people obtained a mortgage, didn't think about if they could make the payments before signing, then blaim the people who gave them the mortgage."

I do not wish to get into a debate about the mortgage debacle..as many are at fault...the people who could not afford the payments should have known better..they just wanted to own a home and failed miserably..the banks for giving out mortgages and the only qualification was the physical ability to sign a contract...and the Government for pressuring the banks to ease up on restrictions..enough blame to go around on that one. Not to mention all these purchases of toxic assets and the current credit crunch..and we wonder why we are in the deepest recession in recorded history? Everyone is gasping for air and grabbing at any penny they can fleece..not leaving much to get back into circulation where it could actually start to assist in recovery. The Government policies of "print and spend" will only further de-value the dollar..and that in all logic can only lead to massive inflation..not exactly the icing on the cake we need at this time or the near future.

As far as bank fees...I also do not wish to get into a debate about that either..again. If you read the FDIC report...it clearly states with sound evidence to back up the fact that most customer paid these fees..and the banks made MOST of their profits this year from those very fees. So saying that people who did not pay the fees has caused the fees to go up..does not hold water..UNLESS you can present evidence in the form of an FDIC report or similar study.

Now what will be and is starting to be "passed on" to all..is what the banks are going to resort to since the policy changes will cause less fees to be charged..and that should be a much bigger concern to you then someone who is complaining about being charged excessive fees..but is going to make good regardless...As this poster stated.."All my wages went to the bank"..so like most who are charged all these fees...either payed it reluctantly by choice and/or in good faith..or their direct deposit was "garnished" by the bank, so to speak.

"You know the original posters debts didn't go into the air. He/She wouldnt have $2000 in bounce fees if they were responsible and knew there balance.  Say they shopped at  Joes Groceries or Bobs hardware.  Those store now have the expense of trying to recover those costs, and it get passed on to others."


I can not make a concrete judgment in the case of this poster without more information. The poster states there was an error..and it seems this error was more the fault of the employers direct deposit that failed. Now if the poster was making purchases without verifying that the account had funds...regardless of whose fault it is the direct deposit never made it into the account..the bank is not responsible for that..and hence we are in agreement if this is the case.


Now with that said... witnessing the enormous amount of overdrafts that were allowed to occur..I do have to "question" why the bank did not contact the customer to inform them of this activity..surely it seems suspect..would you not agree? The bank may not be required to do this..but would it not be in the customers, and potentially the banks best interest to do so? I am not using this to place additional blame on the bank..but simply believe the bank should be concerned when something to this extreme is happening to THEIR customers account..just saying.


Update

Submitted: Friday, November 06, 2009

Posted: Friday, November 06, 2009

Striderq

Columbia
U.S.A.

Math

You say you had over $2000 in fees? At $35 per item thats over 57 fees. And this is the bank's fault? From your post I got the following: Yoiu closed your account that had direct deposit, either didn't tell your employer or didn't tell them in time for it to go to your new account, you then assumed the direct deposit was in the new account and did at least 57 transactions without ever checking the account balance. I'm sorry to hear this happened but some of the fault is yours.
Update

Submitted: Friday, November 06, 2009

Posted: Friday, November 06, 2009

Susan

This City
U.S.A.

Still confused

The original poster hasn't been back to explain how he/she thinks it is the banks fault for $2000 in bounce fees on a closed account.  Or was a new account he/she didn't tell the employeer to move direct deposits to. 


Ronny G, yes I said "Bank fees are so high for everyone because of people who bounce their accounts and say it is the banks fault."


Sorry, it isn't because people say. It is because people bounce and the bank fees for collection are passed on to all.  Same as we are all paying because irresponsible people obtained a mortgage, didn't think about if they could make the payments before signing, then blaim the people who gave them the mortgage. 


You know the original posters debts didn't go into the air. He/She wouldnt have $2000 in bounce fees if they were responsible and knew there balance.  Say they shopped at  Joes Groceries or Bobs hardware.  Those store now have the expense of trying to recover those costs, and it get passed on to others. 


There comes a point when people have to take responsibilty for themselves and stop blaiming everyone else.  If I bounce my bank account it is my fault, not the banks. 


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