My husband and I were excited about our new Ryan home, which was supposed to be finished May 4, 2008. We were also approved for a loan through NVR mortgage. We were told that if we used NVR Mortgage, Ryan Homes would take 47,150.00 off the price of the house (the options we had picked out). We qualified for the mortgage right away, and decided to go with NVR mortgage. We qualified for 330,000. but were well within our limits with a mortgage of 221,000. We received an official approval letter from NVR. We were then told our house would not be completed on time, it would not be ready until June 10, or around that time, they could not give us an exact date, they said this was because of the weather. They told us our closing date would not be until June 30. We were at the end of our rental lease and did not renew because we would be moving into the house in 12 days. We decided to stay in a hotel for this time, since our families live out of state and we have three children and a Labrador. Then, a few days before our closing date, they told us that we no longer qualified for the mortgage due to the tightening of the rules. It was to late to get another mortgage approved, so our closing date went by, and we were living in a hotel. We tried to get another rental house, but on such short notice there was nothing available. We had to live in that hotel for another 2 months! Imagine living in one small room with your husband and three kids! It was a nightmare. Ryan homes told us there was nothing they could do. This was not the worst part of it! Not by a long shot!! They told us that they were going to KEEP OUR DEPOSIT OF 5,000.00!!! We very much needed that money to get a new place to live! They even, and this is unbelieveable, sent us a release form which they demanded we sign within 10 days absolving them from any damages and saying that we would give up all rights to our 5,000.00!! We did not sign it and are now in contact with a lawyer. Our sales person slipped and told us not to feel too bad, they took 13,000.00 from two brothers the month before! How can they ethically continue to ruin people's ( and children's) lives. We are a nice family that follows all the rules, and don't deserve this! We finally did find a place to live, and we are not having our phone calls returned by the Division Manager. They also said not to get a lawyer, it would be useless. If anyone else is in this situation, post a comment here with your e-mail and maybe we can work together with our lawyer.
Jim
Manassas, Virginia
U.S.A.