Submitted:
Saturday, June 23, 2007
Posted: Saturday, June 23, 2007
Boca Raton,
Florida
Sent laptop for repair in Oct. 2006. Paid $350 for motherboard, $200 for HD, and purchased 1 year ext warranty for $100. Took 3 months for repair. Never returned messages of any type. Same laptop failed in April 2007 (3 months after receiving finally receiving it). It is now almost July 2007. They have not returned any of my requests for status. Phone calls are useless. They hire someone to answer the phones who gives "canned responses." I should have checked the Better Business Bureau website first. I am getting a lawyer on this one. That laptop cost me almost $4k.
These guys have at least 20 different websites. Plug their phone number into Google: 866-242-2752 and you'll see them all.
The principals, Jairo Acevedo & Ana Huertas, have registered all of these domains. Check them out at the BBB website; horrible reports
Sam
Boca Raton, Florida
U.S.A.