I recommend that you share this information with the Consumer Sentinal, as a Member and Customer of 247Downloads. The Sentinal is a combined network of law enforcement, from different levels. Again that number is: 1-877-701-9595
I know this is a headache, but please fill out an online Complaint Form at www.ftc.gov, because there might be questionable changes at 247Downloads, which require investigating. FTC.gov is the site for the Federal Trade Commission. You can call them at 1-877-382-4357, if you don't have time to fill out the form.
Both of those numbers are toll free.
Now, I have contact information for you to use, in pursuit of that refund, but it is very important that you pass this information on to Federal Law Enforcement.
It is now confirmed that: Hasham Eldabah is the most likely Website Owner of 247Downloads.com You can try addressing your refund request to him.
Here is an address, but it is just a drop box at Mail Boxes,Inc:
Alleged-Principal/Webmaster/Owner:Hasham Eldabah
24/7 Downloads
620 Park Avenue, #313
Rochester, New York, 14607
which is also:
Mail Boxes, Inc.
620 Park Avenue
Rochester, New York, 14607
Webmaster's possible email: paypal@247download.com The emailing is not a very effective way of communicating, because it is too easy to delete and ignore. Writing or phone calling might bring better results in general.
Here is a New York local phone number: 1-585-234-0406. I don't know if this is a customer service number. If possible, get back to us, and let us know if it is just an Answering Service or Voice Mail. If you successfully collect a refund through this number, please let us know so that we can pass it on.
I found this supplemental result through Google. The page pre-dates December 23, 2003, when customer care & contact information changed.
Please get back to us on this one.
Hope this helps.
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