Report: #67601

Report: First Consumers National Bank

Category: Credit Card Processing (ACH) Companies

FCNB - First Consumers National Bank Credit Card - No Statements, website, or phone - how to reach and pay Portland Oregon

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First Consumers National Bank

Phone: 866-691-0053
Fax:

FCNB, PO Box 2210, Portland OR 97208
Portland, Oregon
U.S.A.

Submitted: Thursday, September 25, 2003

Posted: Thursday, September 25, 2003

Arvada, Colorado

I have been having the same problems as many other posts here. They are bankrupt and were ordered by the OCC to stop issuing new cards. Their old phone number doesn't work anymore, their web site is gone, and I don't receive statements anymore.

However, I have found information to help those of us with accounts. Apparently they have contracted with another company to take over thier credit card services until all accounts are paid and closed and they totally shutdown the FCNB card group. I was able to log on, view my account, make a payment and more from the new site. Here's the info I came accross.

CardMember Services, located in Norcross, Georgia, has been engaged by First National Bank of Omaha to provide customer service for First Consumer's credit card account holders. Services are available over the web and through our automated voice response system at 1-866-691-0053. You may also reach us at P.O. Box 922788, Norcross, GA 30010-2788.

Hope this helps!

Greg
Arvada, Colorado

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