Report: BANK OF AMERICA

Reported By: (allentown Pennsylvania)

BANK OF AMERICA CREDIT CARDS sent no information on the convenience checks they sent which I used and now they are charging me 21% finance charges. RIPOFF Norfolk Virginia

... Shred 'Em

1Author 3Consumer 0Employee

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BANK OF AMERICA

Bank Of America Card Services, Executive Complaints, PO Box - 2493
Norfolk Virginia 23501 - 2493
U.S.A.
Phone: 180-07329194
Web Address:

Category: Credit & Debt Services

Submitted: Sunday, July 10, 2005

Last posting: Sunday, August 21, 2005

Hi,

This is to complain against Bank of America credit cards.

In the past they sent me checks with 0% finance charges which I used a few times. Two months ago, they sent me similar checks to use, but this time, the checks bore a ~21% finance charges with no mention of these charges as well the one time fee they charged to process this check (it was $150 for the $5000 check I wrote).

I spoke with Windy Fuertes the senior authority at the number 1-800-732-9194. She was amazed to find that the checks did not have any menion of "convenience check" on it. In spite of agreeing that it was a mistake to not have put the comment "convenience check" on these checks, she declined to put the charges back to my account. She insisted that they must have sent a letter along with the checks, which in fact they didn't.

I request you to help me from this scam.

thanks

Brijendra
allentown, Pennsylvania
U.S.A.

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REBUTTALS & REPLIES:

1Author 3Consumer 0Employee

Consumer Suggestion

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Terms and Disclosures say it all

Ap - City (U.S.A.)

SUBMITTED: Friday, August 19, 2005 POSTED: Friday, August 19, 2005

You were notified in your terms that any checks on the account are considered as a cash advance subject to a 3% fee $10.00 minimum, no maximum and that interest would be generated at a minimum rate of 21.99%. The only exception is if we specifically send a letter with the check saying the rate is a promotional rate of x% and carry no fee. Hence, you assumed the checks were at 0%. We all know what assuming does! So why are you complaining when the bank only did what it told you it would do if you wrote one of those checks? Terms and disclosures are sent out at least once per year and are always avalible to you at no cost upon request.

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Request that they stop sending checks

Stile - Phoenix (U.S.A.)

SUBMITTED: Saturday, August 20, 2005 POSTED: Saturday, August 20, 2005

If you want to make sure this doesn't happen again, contact credit card customer service and request that they stop sending you checks. Keep in mind, this will also stop those promotional 0% for 6 month checks you've recieved in the past, but at least it will stop the convenience checks as well.

I have a Bank of America credit card, and I can tell you that every convenience check I've ever recieved says "Convenience Check" dead in the center of the top part of the check. They may not send a letter with a convenience check, but it is covered in your terms and conditions.

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Shred 'Em

Cory - San Antonio (U.S.A.)

SUBMITTED: Saturday, August 20, 2005 POSTED: Saturday, August 20, 2005

Get those so called "convenience checks" all the time, attached to my statement. The credit card companies handle them like cash advances. 21.9% to 24.9% interest plus fees, no "grace" period, etc. They're a hugh ripoff. The smart thing to do is shred 'em.