Warner Healthcare Avlimil Unauthorized shipments of Avlimil and charges to my credit card. Cincinnati Ohio

I contacted LaTricia today to find out the status of my credit. She was in disbelief when she read the notes entered by the "returns" department - They will only credit me when I return the 2nd shipment of medicine. This is outrageous because this is exactly the excuse the representatives are giving for not being able to credit people - that they can not accept any returned medicine! I'm sure they will "resell" this medicine. I am returning both shipments of Avlimil because I want nothing to do with this company!

I am in the process of trying to find the name and address of a CEO of Warner Healthcare so that I can write a letter explaining how disappointed I am with the company and their customer relations department.

I apologize if you have this information already, but will give this to you just in case.

Mr. Jim Teegarden is the Vice President of the Warner Health Care corporation. Their main address is:

Warner Health Care Inc.
1661 Wayeross Road
Cincinnatie, OH, 45240-2820
Phone-1-800-285-4645
FAX: 1-513-794-9666

Here is your Administrative, Technical, and Organization Contact:

Mr. Mike Wagner
10877 Milligan Court
Cincinnati, OH, 45242
Phone: 1-800-285-3915
Email: warshak@one.net****

He is reponsible for the website, but also for the organization overall. These are the websites people need to be aware of:

http://www.avlimil.com
http://www.avlmil.com
http://www.rovicid.com
http://www.4rovicid.com

I realize you made your purchase by phone, but it very likely this man has some authority over phone orders as well. Please call the television station that ran that AD. It would help others.

Here are some aliases: Wagner Nutriceuticals, Avlimil, Wagner Pharmacueticals.

****Creepy detail about that email--The email posted is for Steven Warshak of LifeKey Healthcare. I do no know how they are associated, at least not yet, but will look into this area further. I don't understand why he would give out Mr. Steve Warshaks email. Mr. Warshak has unsatisfied customers too, so they have that in common.

They claim that if you call: 1-866-834-1715 you can collect a refund. I don't know if this is really true. All that you can do is try.

Please get back to us on how this turns out.

Rip-off Report
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I ordered the "free" 30 day sample for $4.50 but was charged $109.53.

I am currently on hold with the company now (35 minutes and counting...)

I found this site after using a search engine to see if Warner Health Care was traded on the stock exchange.

I ordered the free sample on the Internet after seeing Avlimil advertised on the Oxygen network during the Oprah After Hours show on Jan. 23.

After reading this post I called American Express and determined that a single charge for $4.50 had been posted. The AMEX rep listened to my explanation about the way Warner presents its free sample offer, money-back guarantee & managed care program. Because all three together can be taken as a Catch-22, I told the rep that I would not authorize any additional charges to my account.

She explained that she could not remove a charge once it had been authorized and suggested that I call the company to cancel the order, and get an authorization number and name for the cancellation.

I called Avlimil's customer service number and told the rep that while I did not necessarily want to cancel the free sample and did not have a problem with the $4.50 charge, that I DID NOT want to receive any additional shipments and wanted to cancel my enrollment in the managed care program.

After explaining that there were other bulk shipment specials and that I could cancel managed care at any time, I responded to her that I did not want to receive anything but the sample shipment. She put me on hold and surprisingly,
was back on the line within a minute with a cancellation number, her first name and extension number if I wanted to order product as a result of trying the sample.

Thanks to your site, I hope I nipped this sales tactic in the bud. While I do not intend to complain further if there are no charges on my AMEX card beyond the $4.50, I think Warner and the TV, broadcast and print media that accepts its advertising should be held accountable for the problems described in these posts.

Remifemin, an OTC supplement containing black cohosh recommended for menopausal symptoms, is another product that takes 4 to 12 weeks to be optimally effective. It costs about $20 for a 30-day supply and carries the Good Housekeeping seal. I took it for 12 weeks and found it ineffective. Remifemin is marketed by Glaxo Smith Kline pharmaceuticals.

Products like Remifemin and Avlimil may be effective for some consumers, so I don't have a problem with them being on the market. Since, however, they are unregulated, consumers should most definitely be informed of any contraindications, such as high blood pressure, a common condition in menopausal women, for safety reasons. You will find such warnings on OTC diet supplements such as Dexetrim, and the FDA recently banned ephedra.

With millions of women attempting to cope without prescription HRT, the market is certainly ripe for products that relieve menopausal syptoms and/or restore libido. Companies like Warner, which I have yet to determine whether it is a division of any publicly traded pharmaceutical, would better serve present or prospective customers by NOT starting off on the wrong foot and adding insult, financial or medical, to injury.

Since I'm sure it doesn't actually cost Warner $4.50 to ship the product, and they are getting the best advertising you can get -- word of mouth -- if it DOES work, why not just leave their 30-day free sample offer at that, and forget all the managed-care, bait & switch tactics?

In the meantime, what are Viagra's Pfizer and the manufacturers of Levitra doing with their money (besides paying Mike Ditka big bucks to let us all know he's "back in the game")to help women?

If and when a product is developed that works for women, I'd like to be among the first in line to buy shares of the company's stock, and in the event Kim Catrall of "Sex and the City" isn't available, offer my services as a spokesperson.

If this is the way your company thrive on making money, you should seek another profession. Your sales techniques are nothing less than fraud. When your supposidly "disclaimer" was read, I specifically stated that I did not want an automatic shipment but wanted to test the product first. Here we are a month later, $70.00 deducted from my bank account. I will, not only today, continue to dispute any future charges that are placed on my account without my approval. If you think you can rip people off and we have no restitution, go back to school. At this point, regardless of the affects of the products, you will never get business from me again. I guess the saying goes "Nothing in life is free".

This is outrageous to be automatically enrolled in such an automatic distributation. I saw a strange charge on my account and did a web search for the company and was SHOCKED to see this Avlimil scam pop on my screen!!

I did call the number listed, got a run around. Not only was my account charged 65.50 but i never received any product? After i finally got ahold of someone they actually tried to tell me i need to take it longer etc., etc.,

I did get a confirmation number terminating my membership in this program. However I have to WAIT for the product to arrive, send it back, and wait to get my money back!!

The CEO will be hearing from me and i hope anyone else that has been caught up in this advertising scam.

Like many others, I ordered my so-called "free" sample of Avlimil. What a joke! I too had $65.50 charged to my credit card, in addition to another $4.50. When I called the company to find out what was going on and to say that I had not authorized this, the customer service rep said that if I had ordered on the web, then I knew that this would be charged. I found myself going nowhere very fast, so I asked to speak with a supervisor (after asking for a refund several times). My annoyance and anger towards this woman was very intense because I couldn't believe the scam these people have.

She finally transferred me to some guy claiming to be a supervisor. He said his name was "gary" (although considering the fact that the company lies, his name could be Fred for all I know. This Gary person said that he would issue a credit for half of the amount, and that I could just mark "return to sender" on the box (as long as it was unopened) and then they would refund the remainder of the amount. I told him that this was unacceptable and he finally threatened me one last time about my attitude, and then hung up on me!

I think something should be done about this organization and their deceptive marketing practices. Nowhere in their TV advertisements does it say you have to "join" this program. It says you get a one-month free trial (which I have yet to even receive) and even that can be returned. We need to unite and bring this company to their knees for such deceptive marketing. This is wrong!!!!!!!

I came to this web site to make sure my account had been canceled and I have the cancellation number and I found all this stuff about other people being riped off. I immediately called my bank and told them what might happened. They informed me the only way to make sure this did not happen was to cancel my debit card, so I went out and got some cash and cancelled the card. I will get a new card for the cost of $10.00 but it is well worth it.

I think one can avoid this kind of rebilling scam by using the one-time use numbers that most of the credit card companies offer. You can set the credit limit on these to suit your needs.

For example, I used a number with a credit limit of $5 for the sample, so there's no room on the card to bill me for anything else if they try.

I would still cancel out of their managed care program as soon as the sample arrives as well. From what I've seen here, who knows, they may send the pills anyway and send me to collections :-0

I don't know much about the one time use credit cards but it seems like if you only have a credit limit of $5, and the company re-bills you on that same number, won't the credit card company then just charge you an over-the-limit fee and let the charge go through? They would certainly do so on a regular credit card.

Supplements are regulated by the FDA. "Unregulated" is a widely accepted media claim which is patently untrue. The law governing supplements is abbreviated as DSHEA.

There is an Adverse Effects Reporting System (AERS) that has existed for many years and is available to every consumer by going to www.fda.gov. You can report a company for ineffectiveness as well as dangerous reactions.

Business practices that are deceptive or unethical are handled by complaints to the FTC(Federal Trade Commission). If you want the company to stop, you should contact them and make a complaint.

The producer of the television show is liable to prosecution for media outlets which misrepresent product claims. An example is the Bob Barefoot Coral Calcium case... Check out Quackwatch.com for the blow-by-blow.

I am a professional herbalist. I would never advocate the formula used in this product.

I saw the ad for a FREE-TRIAL offer for their AVIMIL product on TV and order the FREE TRIAL OFFER for my wife... It took about 6- weeks to arrvie, in fact I even forgot about it.. It lays onthe desk un-opened and untried. Now two weeks after I recieved it I find a charge on my bank card for $70.00 from WARNER HEALTHCARE..I dn't even know who these people are, so I go to my internet and find all these complaints.. These people are doing what a lot of companies are doing. They hire CD's (Cubical Dummies) to make their calls and offer free products but have to pay for shipping then, then abuse the crdet system and send out more un-autherizes shipments..AOL affilates do this also,, offer you somethings free then ship and charge later,, the free crdeit reports,, These "CD'S" get paid on a commission basis and are only there for a short time and move on.. they are gone by the time youget billed the 3-months later, but they have their money...WHERE"S RALPH NADER NOW..We need to just not take advantage of FREE OFFERS...I have at this time had my bank stop withdrawal. Hope it works. GOD BLESS AMERICA and my the crooks leave the country.

I have had the same experience with Avlimil. I also ordered the "free" trial sample with the 4.50 shipping and handling fee. Well, a few days later I was checking my bank account and a charge showed up for around 69.00 from the company.

I had also requested not to be on their "Managed care" program. Being that I had used my debit visa card I immediately notified my bank that is was an unauthorized charge and any future charges from this company would be unauthorized.

When the package was delivered a few days later, I refused it, put return to sender, REFUSED. Never heard from them again. They never, as far as I know, ever attempted to charge my account again.

There again I was issued a new debit visa card. Don't accept the package, write return to sender, package REFUSED on it. Call your Visa/MC/Bank and notify them that it is an unauthorized charge. This worked for me. I never heard from them again and am happy about that!!!!!

I'm so glad i read the comments of this site . i was actually looking for the site when i came across this i was actually going to order this product. But i will not order it now. I wish every product sold had a web site like this. I'm sorry all of those people had to get ripped off( or at least a month or so of aggivation getting it staighted out on there charge cards. )again thanks alot for the voice of the people. I also hope that the tv networks read this site and cancel there time on the air.

Re: Potential Drawback to One Time Charge Cards?

>I don't know much about the one time use credit >cards but it seems like if you only have a >credit limit of $5, and the company re-bills you >on that same number, won't the credit card >company then just charge you an over-the-limit >fee and let the charge go through? They would >certainly do so on a regular credit card.

Ah, but that is the difference between regular cards and one-time cards! The one-time card numbers don't work like regular cards. They are to protect you from exactly this sort of thing. They are valid for one charge up to a certain amount. To create a $5 card means to the bank, "I approve only a charge for $5 from this company". And there couldn't be an over limit fee.. my credit card limit is $20K, not $5 ;)

I get my numbers through Citi, Bank One, Chase and MBNA. Your mileage may vary with your credit card company.

Anyway, I had no rebilling problems doing it this way.

Didn't find the sample very effective tho! I don't think I'm going to spend $70 a month to continue it and find out if maybe it works... there's a few OTC products at the drugstore with similar concoctions at a much lower price.

I wanted to try Avlimil.
Googled it and found your site.
Thanx for saving me from this rip-off.
I went back and carefully read the on-line order form and it does "imply" you will automatically be enrolled in the "auto ship" program .
I however would not have noted that except for the fact you allerted me to it.
I wonder if it would make any difference if one used an AMEX or other card with an anti fraud guarantee? If enough complaints are made to the credit card companies will the revoke their ability to use the credit cards for payment?
What about notification to the networks who run these ads? I know these ads are paid for and generate $$$ for the networks but they also want to keep public opinion on ther side.

They charged me 140.00 to my credit card for product i did n't receive