Submitted:
Wednesday, October 15, 2008
Posted: Wednesday, October 15, 2008
West Chester,
Ohio
Ocwen-Where do I begin. We started with this company a few years ago and have nothing but frustration and tears. We fell behind one months payment because of medical bills and are now being told that we owe for 3months of mortgage. I have called their "customer service" line several times to get an answer and have been told that our payments are late and we have accumulated several "other" fees.
We recently had storm damage from IKE and received a check from our insurance company. They had made the check payable to us and our so friendly mortgage company which will now not sign the check due to their added fees and late payments until they are paid in full. That is our money and they have crossed the line. Is there anyone who can help us get out of this nightmare and this horrible mortgage company? They want their money but don't care to help you or keep track of the correct payments. What do these people do with the checks,and why isn't there a class action suite filed against these people,they are messing with a lot of families and people who truly are honest. Where do you find that anymore.
Tori
West Chester, Ohio