National Grants Conferences Commitment to Customer Satisfaction — A company dedicated to providing our nationwide conference attendees and customers with valuable information regarding government grants, loans and subsidies in connection with business and real estate opportunities.
National Grants Conferences has been educating the public about government grant, loan and subsidy programs since 1998. The demand for our products and services continues to grow as do the large number of people who have successfully tapped into the grant, loan and subsidy system with NGC's help.
Tens of thousands of people attend our programs in cities around the country each and every month. While we strive for 100% satisfaction, even companies with the best of intents, products and personnel will encounter customers with complaints. Given the sheer number of our customers, the number of complaints on ripoffreport.com is very small. As a matter of fact, in the last quarter of 2003, the Better Business Bureau received zero complaints about our company.
NGC is committed to 100% customer satisfaction and has accommodated all customers who have voiced concerns with their purchases. The NGC program is a self-help program that requires time and effort.
We applaud ripoffreport.com for creating a forum for consumers to advise companies in ways to improve our public image and our relationship with our most valuable resource, our customers. The foundation of any successful business relies upon its ability to respond to changing requirements from the public. In order to know what to change, you have to know the problem area. That is why we welcome critical discussion.
Because of the demand for our services, we face a constant need to increase staffing and telecommunications capacity. In 6 years our customer service staff has increased from 6 to over 100 people and our phone capacity is constantly expanded.
NGC practices what we preach. Our customer service department is located in an enterprise zone and our employee training program has been subsidized (in part) by training grants.
Some of the postings on ripoffreport.com purport to be from ex-employees. The names of these posters do not match with any ex-employees and we believe that they are malicious comments that should be ignored.
CLICK HERE to see our Home page