Ripoff Report VideoData recovery scams over charge and steal private data from broken hard drives.
PLAY VIDEO
Ripoff Report VideoLoan modification offers risk for those facing foreclosure. Don't pay up front!
PLAY VIDEO
Ripoff Report VideoQuestionable pyramid scheme takes advantage of consumers.
PLAY VIDEO
Ripoff Report VideoCompanies steal from your bank account.
Find out how.
PLAY VIDEO
Read "Thank You" e-mails from consumers saving millions because Ripoff Report protects consumer's right to speak out.
Ripoff Report has been upgraded! Please contact us at support@ripoffreport.com if you have any technical difficulties.
  • Report: #55530

Report: TurboTax

Category: Income tax

TurboTax / Quicken / Intuit Useless, overpriced, error filled online tax filing program. Charged my credit card for more than I authorized. Internet Internet

...taxpayer/consumer

Thank You
Rebuttal Box
Respond to this report!
What's This?
Victim of this person/company? What's This?
Print   Email

TurboTax

Phone:  
Fax:  
www.turbotax.com
, Internet
U.S.A.

Submitted: Saturday, May 03, 2003

Last posting: Tuesday, February 28, 2006
Reported By

Chandler, Arizona

TurboTax is a piece of crap. Their calculations are wrong, the service (or lack of) they offer is severly overpriced.

Also, they can apparently charge your credit card for more than what they say the filing costs are, without even filing your forms!!!!!

Abosultely no customer service unless you pay more money and 800 # always says 'call back during business hours" I wonder what those are anyway? Never??

Do yourself a favor and avoid this company like the plague & go to a real tax person.

Johanna
Chandler, Arizona
U.S.A.



Click Here to read other Ripoff Reports on TurboTax
Bookmark and Share
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips Search Tips
Get rip-off revenge
Rebuttal Box
Respond to this report!
What's This?
Victim of this person/company? What's This?
Repair Your Reputation
 
What's This?
Update

Submitted: Tuesday, January 31, 2006

Posted: Tuesday, January 31, 2006

T

Maryville
U.S.A.

TURBO TAX IS WONDERFUL

I HAVE USED TURBO TAX FOR THE PAST 3 YEARS---IT IS SO EASY---SOME PEOPLE JUST NEVER GOT MATH IN SCHOOL---SORRY THATS A JOKE---BUT NEVER THE LESS ---TURBO TAX IS GREAT --EASY --AND TAKES NO TIME AT ALL---MY WIFE IS A STANDARD W2 FILER AND I AM A 1099 MISC FILER---STILL IT WAS VERY EASY TOOK 10MINS PERIOD---DONE---HAVE A GREAT DAY
Update

Submitted: Tuesday, February 28, 2006

Posted: Tuesday, February 28, 2006

Robert

Union
U.S.A.

taxpayer/consumer

I bought turbo-tax program for $40 and after doing my federal tax, they said it will cost an additional $25 to E-File it.When i bought it i was under the false impression that E-file was included, which it wasnt. anyways i decided to return for a refund. Wal-Mart says that Turbo-Tax will only refund via the Mail in program. It will cost me $5 to send it back priority mail. They know this and figures it will keep people from returning it.
Update

Submitted: Friday, May 23, 2003

Posted: Friday, May 23, 2003

Denise

Topeka
U.S.A.

got their refund in a very short period of time. No hassles.

I used the TurboTax website to do taxes for my sister and aunt. It was a easy site to use and didn't cost them one red cent! And they got their refund in a very short period of time. No hassles.

This year many tax preparers opted in for the opportunity for people to have their taxes done at no cost.

Using a search tool, the IRS @ IRS.gov listed quite a few different sites that did your taxes for free!! Of course the RAL(Rapid Anticipation Loan) option was extra.

I myself won't be going back to the barely educated H & R Block offices any time soon. I'll do it myself and save a couple of hundred. I'll just miss getting my refund back the very next day. Oh, Well.

Tax Calculators? They can only 'ESTIMATE' your amount. They're not perfect. I've used tax calcs from all over the 'Net and have gotten pretty accurate results. Maybe you just can't read directions.
Update

Submitted: Saturday, May 24, 2003

Posted: Saturday, May 24, 2003

Johanna

Chandler
U.S.A.

I'm glad Turbo Tax worked for you.

I'm pleased that TurboTax worked for you.

Turbotax for the web "doesn't cost one red cent" ONLY if you make less than $27,000 a year, which I don't. And its not a tax "calc" or supposed to "estimate" your taxes, its supposed to do them correctly. Thats what people who pay for services expect.

I would simply like companies to offer customer support and charge my credit card for the amount they say they are going to. Or maybe you just can't read posts correctly.
Update

Submitted: Sunday, May 25, 2003

Posted: Sunday, May 25, 2003

Johanna

Chandler
U.S.A.

I did not use their services to file

Hi Denise, thanks for the update.
As I stated in my original post, I NEVER SENT MY RETURN through TurboTax because of the errors, nor did I bother to print it (it gives you that option toward the end of the program--after they get your credit card number)
Thats another reason I was unhappy with the charge.

Although they did take the fees directly from my checking account, I think I can still dispute the charges as you suggested.
As far as the 'real tax' people statement, I was referring to accounting people. I'm sure its more expensive, but I can always ask them questions about my return.
I suppose we all learn from our mistakes.
Update

Submitted: Sunday, May 25, 2003

Posted: Sunday, May 25, 2003

Denise

Topeka
U.S.A.

The free service is for people who make $27,000 or less, or can claim the EIC...get it right!

If you're concerned with being over-charged for fees, dispute it with the credit card company. As long as it's in dipute & you submitted it in writting, you don't have to pay for it. Since you have a credit card, get out a statement, and look for "Billing Rights Summary" or something to that effect.

If you knew that the calculator, that TurboTax provided was wrong, why did you continue in their process?

At the first sign of 'trouble' I would've taken my business elsewhere. Test drive their systems before completing the process. If you don't like it, back up, and start over somewhere else. Yeah, it's a headache, but being aware & knowledgeable of what's going on can prevent future ones as well.

Most people that complain about these so-called "bad businesses" never bother to read the bottom line or fine print. So I say, "That's your own problem." :P

And there's REAL TAX PEOPLE??? Ok, sure, whatever you say.

Better luck next time!
Rebuttal Box
Respond to this report!
What's This?
Victim of this person/company? What's This?
Repair Your Reputation
 
What's This?
Video Spotlight
Internet marketing scams prey on the innocent.Internet marketing scams prey on the innocent.
PLAY VIDEO
Buying home electronics? You may be the next target.Buying home electronics? You may be the next target.
PLAY VIDEO
Moving company takes a customer for a ride!Moving company takes a customer for a ride! Don't let it happen to you.
PLAY VIDEO

Ticket Feeder Looking for premium tickets?    Concert Tickets | Sports Tickets | Theatre Tickets     just visit www.TicketFeeder.com

Problems viewing the ad below, click here

Ripoff Report Verified Safe

Thank You

Read how Ripoff Report saves consumers millions.