I have had a policy with them for many many years,without a problem. Lately I've called about the fact that I have both a home owners policy with them, and a auto policy without any discount for these two. They sent a letter offering a discount if I signed up for a homeowners/ autopolicy discount, but when I called they said I wasnt entitled to it due to that I live in florida.
I questioned it and they said I would have to start a new policy, making my premiums higher for both, then taking the discount, it would be more than I'm paying now. way higher! so I left it.
Now at the beginning of September 03 I called interested in purchasing a second car, received a total quote for the 2 cars, a 97 explorer and a 92 miata for $583. for full coverage at $50,000.-$100,000. So after doing my counting of pennies etc to make sure I caould afford to purchase the 92 miata, I did so. On Sept 9th 03 I purchased the car. About a week went by and I received the paperwork, they were taking the correct amount of my account for the coverage, and then I received my renewal notice on October 18th stateing a $128.00 increase. UNBELEIVABLE!
I called them and they state a rate increase went into effect the beginning of august. Never mentioned that, if they did, I would never have purchased the car. Now I cant afford the car, and had to lower the coverage to afford the payments,making it $25,000.-$50,000. instead of what they confirmed at purchase time of purchase. They state they have to get permission from the state of florida to raise any rates. Bulls#$t!!!!I wnat heads to roll!!!!
IRobert
orlando, Florida
U.S.A.