Report: Www.zoomboli.com; Registry Defender;

Reported By: (Enid Oklahoma)

zoombli.com; Registry Defender rip off, caused all kinds of problems with my computer, somehow I'm getting tons of pop-ups even though I have pop up blocker New York

... Refund was processed

1Author 2Consumer 1Employee

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Www.zoomboli.com; Registry Defender;

The IP address is 63.251.197.218 and web address http://www.zoombli.com/index.aspx?
New York New York 10001
U.S.A.
Phone: 866-966-6254
Web Address:

Category: Internet Fraud

Submitted: Sunday, September 16, 2007

Last posting: Thursday, July 03, 2008

I was perusing the internet last night and came accross this website that would run a free test on your computer to check for errors in your registry. I know the registry is important so they said they would fix them for free. I pushed that button and it said I had 400 and some errors in my computer and this could cause my computer to crash and all kinds of horrible things.

They said they would fix them for free if I pushed another button. I did and it said it could only fix 20 errors unless I purchased the full service edition which cost $29.99 and something else for $4.95, I live on a fixed income but like a fool it sounded very convincing and I purchased it on my bankcard. Now it has put spsamblocker utility on my desk top and an email toolbar spamblocker utility browser and weather and wallpaper. It's called www.zoomboli.com and the IP address is 63.251.197.218 and I would like my money back.
THis is what their Home Support says:
About Zoombli

Zoombli scours the Earth looking to find innovative products, services and consumer offers that will appeal to folks like you.

Of course, all of the products purchased directly from Zoombli are backed up by our world class customer service (available by telephone 6AM to 6PM PST, Monday through Friday, and 7:30AM to 4:00PM PST, Saturday and Sunday) and our 30 day money-back satisfaction guarantee!

The other complaints about this company all say the company refuses to give their money back.

Rusty
Enid, Oklahoma
U.S.A.

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REBUTTALS & REPLIES:

1Author 2Consumer 1Employee

Consumer Comment

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Ever heard of Spyware?

Derek - Grantsville (U.S.A.)

SUBMITTED: Saturday, December 08, 2007 POSTED: Saturday, December 08, 2007

Honestly, you fell for one of the most notorious forms of spyware on the net. Just because it says its going to fix the registry, doesn't mean that it isn't a total hoax. There are trojans an spyware floating all over the internet that start as mentioned above or infect your system and immitate an anti-spyware or virus program. You are cleverly directed to a website to pay for the fix to a virus that doesn't exist - by the time you do that - its too late

Employee

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Registry Defender is from registrydefender.com and Angle Interactive, not Zoombli!

Mattb - Sammamish (U.S.A.)

SUBMITTED: Monday, June 30, 2008 POSTED: Monday, June 30, 2008

Hello Rusty,

At Zoombli, we sell 2 registry cleaning products, the Sammsoft Registry Cleaner and the Sammsoft Advanced Registry Optimizer. Neither of these products have a spam toolbar or spamblocker installed with them. From your post, you mention you purchased Registry Defender. Zoombli is not associated with the Registry Defender product.

According to the website, www.registrydefender.com, Registry Defender is sold by Angle Interactive and its customer support email address is support@registrydefender.com and phone number is 1-800-986-1659. If you have complaints about Registry Defender, you should contact Angle Interactive directly.

If you still believe you made a purchase from Zoombli, don't hesitate to give us a call via our toll-free number 1-866-Zoombli. We have customer service specialists available 7 days a week during normal business hours to help you. With all of the products purchased from Zoombli, we offer a 30-day no-questions-asked money-back guarantee. It looks like your purchase was over 30 days ago, but that is no big deal, just give us a call and ask for Matt. I'll make sure that if you made a purchase from us, you are issued a refund for your entire purchase.

-Matt

Consumer Comment

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Refund was processed

Brandi - Chambersburg (U.S.A.)

SUBMITTED: Thursday, July 03, 2008 POSTED: Thursday, July 03, 2008

I ordered this from zoomboli, not the other one and had problems also. It didn't clean everything it claimed and it did mess my computer up. I removed the program a few days ago. Today I called the 866 number and was on hold for maybe 3 minutes. The woman who answered was nice and quick with my refund. She didn't try to sell me anything else or ask why I was unhappy with it. It was very simple. She sent an email confirming the refund without me requesting it. While I agree that the program is a bigger hassle than it's worth, I had no trouble getting my money refunded. Hopefully this guy can do the same.