Mags For Less “ Phone 1-888-720-6298, Fax 1-888-348-1339, Direct Phone 1-212-787-2998. When calling 1-888-720-6298, you get a message saying to send them an email at questions@my1mag.com. When calling the direct 212 number, you get an answering machine asking that a message be left.
My wife ordered magazines for me, our 4 year old Granddaughter and several others for herself many months ago. I got three issues of Penthouse, my wife and our Granddaughter have never received any of their magazines.
According to Penthouse, the Mags For Less people are tied to Budget Reading agency (nice folks), for whom I only have a phone number 1-800-654-9204. The Budget Reading agency gave me the Mags For Less numbers listed above, and it appears they may inadvertently be the company left holding the bag on this one, but im not sure of that.
Not too long ago I brought Philips Electronics to their knees which took 6 months, one international press release, major news networks and it felt real good when they buckled. I SHALL get my pound of flesh from Mags For Less.
After sending Mags For Less an email to questions@my1mag.com I received the following message:
Do NOT reply to this message. This is not a monitored email box.
Thank you for contacting My1Mag Customer Service.
We are currently in the process of substantially upgrading our customer response system and the internal tools we use to manage your emails to us. Therefore, we ask that you resubmit your concern via our new customer service management system by clicking one of the links below.
We understand that you may have already indicated your the nature of your concern and apologize for any inconvenience this may cause. Please select one of the following options and we will address your concern using our new system.
1 - I have not received my order as of yet but would still like to receive the subscriptions I ordered with you. Please send me a 15% discount coupon for my next order as my gift for being a loyal customer:
http://www.my1mag.com/index.php
2 - I no longer want to wait and would like to cancel my order and receive a full refund: http://www.my1mag.com/r.php
3 - I have a question that does not involve re-submitting my order or receiving a refund: http://www.my1mag.com/contact_us.php
We sincerely appreciate your cooperation as we roll out our new customer service technology, and we assure you that you will receive the resolution of your choosing in an expedited manner.
Regards,
My1Mag Customer Service
Gil
Kittrell, North Carolina
U.S.A.