SUBMITTED: Friday, September 12, 2008
POSTED: Friday, September 12, 2008
Same thing happened to me, dear. I chose the one year membership because the ad stated it was only $5/month. Never did it state that I would be charged $5/month for all twelve months ALL AT ONCE! I got charged $60 - I can't afford that! I could, however, afford $5 per month. I called that same day, and they said they wouldn't issue a full refund - they could only give me a partial refund. They charged me for only one month, rather than the entire year, and would process a refund for the rest. They also said it would take 7-10 usiness days for it to be credited back to my account. This was on Aug 31, 2008; it is now Sept. 12th, 2008. Not counting Aug. 31st, and not counting the weekends, it has been EXACTLY 10 business days. I called them up again, just now, and of course, no resolve. They want me to contact my credit card company and speak with them; if they say they haven't received their request, then I have to call reunion.com back and THEN they'll submit it manually, but not until Monday. So now I have to wait until MONDAY... I need my money back NOW.