I prepaid GISOL for 12 months of Internet hosting service for my domain www.whozwat.com. About mid way through my prepaid year - my hosting account was inexplicably turned off. Among other features, this domain contained directions, schedule information, and news updates for my daughter's traveling soccer team. The service was cut off during an out of state tournament which caused quite a bit of confusion among parents (and embarrassment for my daughter and I.)
I immediately called GISOL and was told they took the server down and they would not reinstate the my hosting account. They would not refund the unused amount. And most importantly, they would not allow my domain to be transferred to another IP company. They have in fact stolen this domain – it is now registered to GISOL! They’ve also stolen a second domain www.mylifeplans.com. In both cases they offered to reinstate my accounts if I upgraded to a $300/month program.
I recommended GISOL to my father-in-law who had been using GISOL for several years. At approximately the same time GISOL cut me off they also cut him off. He’d prepaid for TWO YEARS! They also refused to let go of his domain.
I filed a small claims suit, but after 5 attempts, the Marshall was unable to deliver service of process to GISOL's registered agent.
As others here recommend, just search the web for GISOL and you will see many complaints. Check the Better Business Bureau and you will see that they get a FAILING GRADE! The BBB appears to be completely ineffective agains this company.
Many people will continue to be ripped off anyway by this company. GISOL can't be sued because they hide from process servers!
Can anybody shut this company down or will they just keep making millions from fools?
Whozwat
Irvine, California
U.S.A.