Submitted:
Friday, September 19, 2008
Posted: Friday, September 19, 2008
Baytown,
Texas
I switched to Hughes Net due to my satisfaction with Direct TV , I was to only be charged 199.00 for installation . The installation man only half did the job , I have the eqipment he required me to purchase sittin on my floor due to not enough cable to move the router and motum anyplace else . He left me with unsecured Wireless and I can only access internet occassionally . He refused to install the dish where I wanted it .
I have pages of calls made to the company that refuses to send service man back out , Then my credit card which I did not authorize charges was charged $900.+ dollars for installation and 1st month bill . They said the charges are justified . They repeatedly refused to let me cancel my service starting the day after installation and promised to resolve the problem .
My husband is in Iraq and the Net is my means of communication with him . Please help me recoup my loss's and get this stuff out of my yard so I can afford to go with a company that will help me . This communications with this company has gone on for 2 months now and I have come to the end of my rope in trying to get proper service ..
Rhonda
Baytown, Texas
U.S.A.