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  • Report: #13552

Report: Zales Jewelry

Category: Jewelry Stores

ZALES JEWELRY STORE RIP-OFF *UPDATE

...Zales Rip-Off Update

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Zales Jewelry

Phone:  712-276-0480
Fax:  
Southern Hills Mall
Sioux City, Iowa 51106
U.S.A.

Submitted: Thursday, February 07, 2002

Last posting: Thursday, February 07, 2002
Reported By

,

Christmas 2000, my husband bought me a heart-shaped diamond necklace from Zales Jewelry located at the Southern Hills Mall in Sioux City, Iowa at a cost of $212.96. Just before Christmas 2001, I noticed that two of the diamonds were missing, so I took it back to the mall store to be repaired. That was the last time I saw it!!



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Updates & Rebuttals:

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Update

Submitted: Thursday, February 07, 2002

Posted: Saturday, November 16, 2002

ED

Salt Lake City

Zales Rip-Off Update

Call it coincidence or whatever, but I got a call from the manager of the Southern Hills Mall Zales store tonight. Seems he was talking to his boss and they decided that I should come out and pick out anything in the store that I wanted. So, I picked out a ruby and diamond pendant worth a little more than I had paid for my original piece. Although this does not bring back my original necklace, I will give them an "E" for effort. And, no, I will not be doing any further business with Zales. There should have been no question from the very first day that this would have been the proper course of events.
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