Ryan from Countrywide has informed us that they applied the insurance check to reflect that as of 6/03/03 our mortage loan was paid in full and that in 14 days we could pick up the release from city hall.
THANKYOU RYAN
(the only person to actually follow through on what happens in his department)
Submitted: Tuesday, March 02, 2004
Posted: Tuesday, March 02, 2004
Alicia
Bloomington
U.S.A.
19032 MAINTAIN ST
BLOOMINGTON, CA 92316
909-421-2572
DOLORES J. & ANTHONY P
COUNTRYWIDE HOME LOANS
LOSS PREVENTION
7105 CORPORATE DRIVE
PLANO, TEXAS 75024
ACCOUNT # 008473969
DEAR COUNTRYWIDE,
ABOUT A YEAR AGO I LOST MY JOB ACTUALLY ON JANUARY 16, 2003. I CALLED COUNTRYWIDE TO INFORM THEM OF WHAT HAD HAPPENED AND THEY ASSURED ME THEY WOULD BE ABLE TO HELP US. WELL ALMOST 6 MONTHS LATER WE WERE IN FORECLOSURE.
WE FOUND OUT ANNA MORENO WAS GIVING US THE RUN AROUND. AND MULTIPLE PAPERS WERE FAXED BUR FOR SOME REASON OR THE OTHER SHE NEVER RECEIVE THEM.
I GOT FED UP I GET A HOLD OF HER SUPERVISOR AND SHE LOOKS INTO IT AND ACTUALLY HAS SOMEONE WORK THE WEEKEND FOR US TO TRY TO HELP. BUT THE HELP WE GET IS FROM A CHEIRI BLANCHFORD WHICH IN TURN ROSE OUR PAYMENTS HIGHER THEN BEFORE.
AND THEN BEFORE I KNEW IT WE QUALIFIED FOR REFINANCE IN WHICH I EXPLAINED TO HER REGARDING MY DIVORCE AND HOW THE HOME WAS GIVEN TO ME BY THE JUDGE IN MY DIVORCE CASE SHE STATED THERE WOULD BE NO PROBLEM.
WELL IT IS NOW FEBRUARY A 2004 AND THE PAPER WAS A PROBLEM AND NOW OUR HOME IS IN FORECLOSURE WELL ACTUALLY IT IS BEING SOLD THIS MARCH THE 187, 2004. I AM WONDERING HOW DID ALL THIS HAPPEN? HOW DID COUNTRYWIDE HELP US?
I AM FURIOUS AND WANT ANSWERS SO I CAN EXPLAIN TO MY MOM AND CHILDREN REGARDING THE TREATMENT AND URGENCY FOR ASSISTANCE THAT YOUR COMPANY GAVE US.
WELL I AGAIN AM ASKING FOR SOMEONE TO PLEASE HELP US TO TAKE THE HOME OFF THE MARKET. I LOST MY JOB I DIDN'T DIE. WHERE IS THE HELP YOU OFFERED. PLEASE CONTACT US WE ARE 16 DAYS OF LOOKING OUR HOME.
DOLORES J P
Will someone please tell me what i need to do here. I was told I have til Monday 8/24/04 to get out.