In November of 2003 I was contacted that this mortgage company could help me purchase a home. The man on the phone said that he ran my credit and that I was approved for an 80,000 dollar home. All I had to do at that time was send $300 to Money Tree Mortgage and this would begin the paperwork for purchasing a home.
At that time, I did not have the money to send and so I put it off until the first of the 2004 year. When I received my tax return, I called Money Tree Mortgage and was told that I had a new representative to help me. He called constantly wanting an accurate date that I would send the money. When I actually had my tax return in my bank account, that is when I called Money Tree Mortgage back and told them when I would send the money.
I sent them $300 on February 13, 2004 and as of today I have yet to hear from them. I have called and left numerous messages but no one has returned my calls. When the first two weeks went by with no return calls and I was still getting voice mails, I decided to call the realitor and tell him to put everything on hold until I know what is going on.
I started researching this company on the internet to see if there were possibly other numbers to call and reach customer service but I have had no luck. What I did find with my research was a ripoff report telling me that there was someone else that had sent $300 to this company and has yet to receive it back.
As of today, which is March 9, 2004, no one has returned a call or even contacted me to finish any paperwork that should have been started upon receiving the $300 I have sent to begin procedures. What do you do when you thought you were dealing with an legitimate business that could help establish your credit plus assist with purchasing a stable residence for my family?
Michelle
Portales, New Mexico
U.S.A.