White Glove Moving & Storage
Phone: 1.800.667.MOVE 6683
Fax: 800-2560294
930 Newark Ave
Jersey City,
New Jersey
07306
U.S.A.
Submitted:
Wednesday, September 28, 2005
Posted: Wednesday, September 28, 2005
naples,
Florida
Rip-off Report Investigation:
EDitor's UDATE: Positive Rating and Recognition has been given to
White Glove Moving and Storage for customer excellence & professionalism from Rip-off Report. White Glove Moving & Storage is the first moving company in the United States to be Verified by Rip off Report.
This EDitor has reviewed the Reports regarding White Glove Moving and Storage and has found that out of over 18,000.00 moves White Glove Moving & Storage only sustained 10 complaints of which 2 were found to be posted by an unscrupulous competitor. The small number of reports in relation to clients shows that White Glove Moving and Storage has a ”customer vision” presence from the CEO on down. Rip-off Report found that all issues that were resolved as part of Rip-off Report's Corporate Advocacy Program. However that is not good enough for White Glove Moving and their executives who have have worked with the Rip off report in order to implement “customer vision” program so that they can be the industry leaders in an industry fraught with bad service and scammers.
Consumers can feel safe, confident and secure in using White Glove Moving and Storage with the knowledge that they belong to the Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program which places the consumer first.
No moving company has ever committed themselves like White Glove Moving and Storage has to the Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. They are a unique shining example of commitment to the customer in their field of work. Read our investigative report and White Glove Moving and Storage's 100% commitment to customer satisfaction. How can you not trust a company that is working this hard to satisfy their customers and has been in business for 18 years.
Read more about White Glove Moving & Storage Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..=====================
NOW TO THE ORIGINAL REPORT THAT WAS FILED =====================
White Glove Moving & Storage Interstate move. Ripoff They took my money up in front. Did not show up for the move. Jersey City New Jersey
I was moving from PA to FL. After internet search I decided to go with "white glove moving & storage". My contact person Ben Teller requested money deposit up in front. Because my location (middle of nowhere) I was asked to pay the minimum ($1600 despite actual load, so it is worth driving to distant location). I did agree to those conditions. We set up a pick up and delivery dates in 6 weeks advance. There was no problem. On the day of pick up nobody showed up. Nobody called me. I called to find out that they were not going to do my move. Reason being "when we scheduled your move we were hoping to get something else in that area (until last minute) but it did't happen so we won't move you now, but we'll be glad to move you in 6 weeks". Althoug I was able to recover my deposit. I had to hire another moving company on one day notice (which was very difficult and expensive). I'm sure they contine to do the same on regular bases to unsuspecting costumers.
Artur
naples, Florida