Report: #363

Report: Cal Spas

Category: Pools & Saunas

Cal Spas are CROOKS

...Customer Service Manager

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Cal Spas

Phone:
Fax:

Orange County
Riverside, California
U.S.A.

Submitted: Thursday, March 25, 1999

Last posting: Thursday, June 20, 2002

I put a deposit down for a jacuzzi. My condo did not have the
correct circuit breaker, so I had to cancel my order.

Cal Spas agreed to refund my $500 deposit 3 years ago and put it
in writing. I have not seen any money since and they do not return phone calls. Do not do
business with these bandits!

Robert Davidson
LA

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I am a Cal Spas dealer Rick [5/3/2002]
Customer Service Manager Vickie [6/19/2002]

Submitted: Friday, May 03, 2002

Posted: Saturday, May 04, 2002

Rick

Loma Linda

I am a Cal Spas dealer

I would like to see this complaint directed to a specific dealer. There are over 300 Cal Spas dealers in the USA. This report makes it look like we are all bad. Most of us are great dealers and would like to be acknowledged separately. If you can post the specific dealer and name, I would be happy to take the complaint to the manufacturer for resolution on your behalf. Thank You, Rick at Pool and Spa Outlet

Submitted: Wednesday, June 19, 2002

Posted: Thursday, June 20, 2002

Vickie

Pomona

Customer Service Manager

I am the Customer Service Manager at Cal Spas Corporate office in Pomona. I would like to talk with this consumer to help get his issue resolved. We have no record of this consumer calling. Please direct this consumer to Vickie Thomas - (909)623-8781 ext. 280.

Thank you,
Cal Spas
Customer Service Manager

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