Submitted:
Thursday, November 16, 2006
Posted: Thursday, November 16, 2006
Oakville,
Ontario
Overnight Prints customer service is horrible. The supervisor hung up the phone on me while I was voicing my concerns. They have terrible printing, and do not honor their "%100 satisfaction guarantee.
I live in Canada, and ordered from them, and they do not inform customers about brokerage fees and other hidden charges. It cost me over $100 for total shipping costs on 1000 business cards. They refuse to inform customers, stating that it is not their responsibility. If they ship internationally it is their responsibility to inform customers of possible customs and brokerage charges.
They do not respond to emails.
The wait time to speak to someone on the phone is at least an hour.
My business cards had spots on them from poor printing.
Do Not use this company!!!!!!!!
Michael
Oakville, Ontario
Canada