IHOP is a ripoff that doesn't give a dam; The server burnt my toddler, giving him permanent scars. Waldorf, Maryland *UPDATE ..Insurance company playing games & IHOP moron! *EDitor's Comment

Burns

I feel for the woman in this case i hope things have been rectified by now! and as far as anyone saying that a child of 15 months will heal and there will be no scars ohhhh sadly you are mistaken.. I was burned on my hands when I was 2 years old 3rd degree burn I am 36 yrs old and still have the scars. So please think before you speak.

We have taken a small settlement on behalf of our son

I wanted to update my report to let the consumers reading this know what is now going on. We have taken a small settlement on behalf of our son, this will pay the additional expenses we've been burdened with. Our son is doing better, he still has one of his thumbs scrared that the doctors beleive may never heal 100%, the remaining fingers, though, they feel should heal in time.

We took this settlement because we were sick and tired of dealing the IHOP and their insurance company. It gets funny though, before the insurance company sent out our son's settlement, they sent a "Parent/Gaurdian Agreement and Indemnity Agreement" form. For those that haven't seen this type of form before, the parent agreement part just stated that we as his parents could not persue IHOP any longer. But an indemnity agreement states that we waive our son'r rights once he reaches his majority (legal age). In the United States, it is against federal laws to send any such Indemnity form. You see, we agreed to the settlement on the accords that our son could persue this once he's of age, if that is what he chooses to do. This is his right and NOTHING could change that, in accordance to federal laws. By the insurance company sending such, they have violated these laws and have been reported to the proper government agencies to do with them as they see fit. We simply crossed these lines out, then signed the form. Which ourselves and attorney holds copies of.

So, those that trusted IHOP, you really trust a true and just company, HA! But, for now, it's over. For any parent that gets into this possition from this resturant or any other, just go with the attorney, it's way too much of a headache to have to deal with rude, crasp, moranic corperate scrum.

Okay, I bought it until the Autism connection

Okay, Dale, or whomever the original poster was.

Autism does not occur from a burn to the hands or any similar event at any age. I bought your gripe hook, line, and sinker until you said that your child was now Autistic because of this accident.

You see, I have an Autistic child and I won't go in to the many variables of Autism here, but your claim of this accidental burning of your child's hands correlated with the immediate onset of Autism is absolutely proposterous. Autism doesn't happen like that and all I see now is your contribution to the matter of tort-reform in this country.

Flame me as much as you want to. If your child truly has Autism, then this unfortunate incident did not cause it. You can bet your settlement on that.

First Aid Comments

Just some suggestions in the future for everyone that is faced with the same or similar situation.

First, you if had water glasses at the table you should have poured the water on the injuried hand to cool it down, then take the victim to the washroom and again use cold water for at least 15 minutes.

Second, you should have left immediately to go to the hospital. This is an emergency situation.

Third, NEVER EVER open a blister. Let your Doctor or Emergency Room they will determine this is necessary. The redness around the blister is not an infection but first degree burns. The liquid inside a blister is not puss. Its a clear liquid called lymphatic fluid. It actually protects the burned tissue, and helps in healing.

If you need further instruction on first aid go to the library or bookstore and get a book on it. I do not suggest you go to a Red Cross First Aid Course for this, its a waste of your time and money. They do not cover enough nor do they give enough hands on instruction. (I know, I wasted time and money on one, I knew more than the Instructor.) For CPR, yes go to them or the local Fire Department.

I will shoot you down!

So you have an Autistic child, good for you. That would mean you should know more than the bull you're feeding people. I said, my son became Autistic after this accident. If you really know anything about Autism, you know that trauma can cause Autism and in my son's case has. Proof is in the doctors records, so don't think because you have an Autistic child, probably born Autistic, that that makes you some type of expert, because obviously, your far from it.

As too the last rebuttal, first aid?!? There was no glasses of water on our table. I don't know what kind of resturants you frequent, but unless you request water in these resturants, they do not provide such. As far as going to the Emergency room, we tried to leave several times, the manager (Kenny) refussed to let us leave and continued with his crap. So, this would be good info to any other eprson, but what happened in our case, these things were unavoidable.

It's over people, my son will still have scars, some long term and maybe even forever, he is now Autist and we deal with it the best we can. If he had been born with this problem, we would have been able to come to terms and understand his situation a little more, but that isn't the case. I feel bad for anyone that has an Autistic child, no matter how that child became with it, but this is something that has now happened and as I said we deal with it. I will never step foot into another IHOP and this has made us more aware of how stupid and irresponsible others can be. No matter how much you try to protect your children, it's never enough.

If you think your child is autistic then you don't know what autism is...

Autism is a neurological disorder, and while not all people who are autistic are born with it, children who are susceptible to it develop it due to genetic factors, not to "trauma", if that's what you call it. (source: Autism Society of America www.autism-society.org)

I have been following this "thread" (I know Ed hates applying the term to any reports) for awhile and, no matter how specious your claims were before, think you should be ashamed of yourself for making light of a serious disability and insulting those who genuinely face the challenge of caring for an autistic loved one. If you are on the level, and I doubt you are, you're mistaking signs of autism for catatonia brought on by two obviously horrible parents.

I am glad that it is over.

Congratulations on your settlement although
you will probably still have to work for a living.
I sincerely advise you to adjust your attitude
in order to deal with a child with a disability.
Your expressed anger went beyond what could have been reasonably expected. At some time in the future and in reflection, you might consider
that you and your family were somewhat at fault.
It will not change anything except maybe your
blood pressure. I wish your son the best of all
possible lives.

Michael from Washington, get a life!

I probably would not have bothered to update anything on the post, but we seem to have poed a Michael from Washington. Look, Michael, I know it must really tick you off to be put in your place over and over again. Tell me, why would a man that lives in Washington be so interested in any post we make? First I thought you were a FORD reject, now I know who you really are, by the way, I DO know!!! Terrible parents, huh? OK, I truely hope you never have children, they'll hate you for everything you stand for, like I said, I DO know who you are!!!

Since you really enjoy wasting peoples time by misquoting and posting alot of bull, again, I quess I'll have to straighten things out for the people that CAN read. Autism is a neurological disorder (at least that's what is believed), as this moron mentioned. But, there is no real evidence on why a child becomes autistic. Children DO suddenly start showing symptoms of Autism as early as 4 months old. Trauma induced autism is one means of developement, others are born with it, some believe (and there were recent protests in DC) that infant innoculation are to blame. My medical documents on my son state: "Trauma induced Autism." now, maybe it isn't trauma induced, I'm not a doctor. But like I said, this is what we're told. Our son showed NO signs what-so-ever until after this accident.

As the link above was provided, I will also provide 2 additional links on Autism (Since Michael thinks no one will check): www.mayoclinic.com & www.webmd.com so please, check it out yourself. And "Michael" don't bust on us because our child is now Autistic, as any "REAL" person that knows us will tell you, we ARE the best parents they know and handle this better than most.

Once again, I do know who you are and i think it's really crappy of you to start putting your BS on our posts.

Mother of an autisic child

I want to take this time and say Im sorry what has happened to your son. I do want to tell you that the chances of your son becoming autistic from a burn is highly unlikely. I dont know how you got a doctor to say that, because that is an old wives tail.

I understand that you may think that the burn caused it because, as you say after that he stopped talking, however, your son was burnt at the age of 15 months old.

Autism does not usually show in childres until the age of 15-18 months old, so it is just pure coincidence that your son was burnt at the same age that autism comes out in children. And the amount of children "born" with autism is a handful.

I will tell you that my son now 3, started to regress at the age of 16 months, He was talking as your son was and was doing great, developmentally, then something took over, and stopped him, and caused silence, NOT due to trauma.

So I want to tell you if you want to find out what caused his autism it was NOT this burn. I am truly sorry that you are going thru this with your son, because I know how it feels, as you must cry everynight, to get your son back..but to blame it on Ihop IS RIDICULOUS. I know you wnat to blame it on someone, but you are blaming the wrong people.

Stop trying to blame them and get money from them for the autism, because they did NOT cause this. You have a long road ahead of you, and a lot of money to help your son, but stop trying to get it from the wrong people.

I feel bad for people like you, embrace your son and make him better, STOP BLAMING PEOPLE THAT DID NOT CAUSE THIS HORRIBLE DISABILITY, just get him better.

Don't Settle

I am sorry that this had to happen to your toddler! Do not settle for pennies. Insurance company's for these type of business take advantage of the situation at hand. They have done so with your son!

Denny's had an inncodent as well only difference is there was a needle in an ashtray by the phones where my friend's son grabed it and not knowing any better with his age he too was a toddler at that time.

By the time that my friend had yelled to try to stop her son from putting it into his mouth he got stabbed. Her child has to go thru years of needless testings to make sure he does not come down with the Aids virus. Because of the carelessness of the Company and their employee's this child has to go thru this.

The Lawyer on the case also took advantage of the situation. I was able to get her more money so that my friend would be able to pay for all these bills for her child. However, the Lawyer did take over the case and got them to settle with Denny's restraunt.

I would never had allowed her to settle on the amount, however they trusted this lawyer and the lawyer did not know how the insurance company was takeing advantage of the situation. Don't let them do it to you! Don't let them give you a settlement or make you take the settlement.

It is the neglect on the part of their employee and the neglect on the Company's part! Maybe they should learn from this situation and be sure that they see to it that they provide safety first vs. lets see if we can bring in more business faster. Their company is not McDonalds.

They are a sit down restraunt. McDonalds has gone as far with their safety since being sued for hot coffee. By not only makeing sure the coffee cup says extreamley hot coffee, but they make sure that their employees tell these customers that the coffee can be extreamley hot.

Just don't settle for less than what your son deserves hes the one who has suffered the pain and will suffer from other people looking at him in a funny way because of the disfigurement that was caused by poor safety requirements on the company's part!

Good luck in the mean time! Yours in safety,

God Bless IHOP

I first read about your poor son many weeks ago and have prayed for him. God bless his little heart! I am so happy to see that IHOP took the initiative in caring for him when you were unable to. Waffle House wouldn't do that!

Thank you for letting us know. I will tell all my friends about your blessings and make sure to use IHOP. God bless them and God bless all of you!

Like I stated above, I'm not a doctor

Thank you for your comments, Linda. Like I stated above, I'm not a doctor, I just said what we are told by our son's doctor. I do, however, know that trauma can cause any neurological problem. We are not/were not trying to get money from IHOP for our son being Autistic. We just wanted them to be fair in settling this and admit their fault. Again, his burns are better and at least one of them he will keep for an unknown time frame, we wanted to know that these visits (for his burns) would be taken care of. Our problem was that IHOP refussed to even care. The small settlement we took is in our son's account, it's his, not ours.

I don't blame anyone for our son being Autistic, maybe it was a coincidence, I don't know. In fact, if you ask his doctor, we argued the cause of his problem. I won't lie, it is very hard, exspecially when you have two other children that don't understand why their little brother is different. We have been doing everything that we can possibly do to help him, we've even took additional steps to get him seen by Children's Hospital's Autism Specialists. We believe there's always hope, no matter what we're told. I'm sure you know exactly what I'm talking about.

We ended this with IHOP because we have enough to deal with, we just wanted them to take responsibility for burning our son. I wish you the best.

From Tupper Lake, NY to Waldorf, MD ... ?

Is it just me, or does anyone else notice the distinct resemblance that exists between this "April" character's many reports and all of those concerning happenings in the town of Tupper Lake, NY? Who does "April" think she is kidding? Doing a search on her reports yields a multitude of examples where she feels "ripped off" and mentions suing or wanting to sue various individuals or companies. In fact, I think she has sued more people than the population of my entire town combined. And, she is always looking for more!

April - do tell us ... are your reports completely true, or even just a bit fabricated? And what exactly are you after anyway? What is your point for filing all these supposed ripoffs?

Money Hungry? Are We Not?

I'm sorry your child got burnt, and since he's so young I'm sure any scars will reside.

Accidents happen, babies cry all the time, so I'm sure the server wouldn't turn around to come back to the table to make a rescue, or to be a baby sitter let alone.

Oh, and about the manager, I don't beleive that he would stand there, cuss and sware in front of any children.

If you cared more about your child more than money, you would have taking him to a hospital, instead of making a ruckus.

So the Accident is over, your childs burn is healed and your still complaining that $750 isn't enough!!!!?

What? are you trying to get rid of IHOP? ...Well You can't I'm sorry, because there is FAR MORE GOOD EMPLOYEES WHICH WORK THERE, AND HAPPY COSTUMERS ACROSS THE NATION, THAN YOU HAVE MONEY HUNGRY BRAIN CELLS...

Give me a break aready... shame on all of you! Take em' down April...

I can't believe whats going on here and worse,actually replying! The lady basically stated the facts,(were any of you there?)and used this forum to relay them. I, for one could care less if she brought IHOP to their knees, more power to her. Seems to me there's a lot of people out there who

1) have nothing better to do with their time,or,

2)are actually jealous because they have never been in a situation to take on a large corporation.

(remember McDonalds coffee and the precident it set around the world for REGULATING further procedures on serving hot liquids?)They paid the price and perhaps the whole service industry needs to be reminded once again that you take nothing for granted, especially the well-being and SAFETY of your customers,the people who made you what you are...

The ignorance of these rebuttals makes me sick, shame on all of you! Take em' down April...

P.S. Don't lower yourself to these jerks by responding to their rhetoric...I'm sure even these people are gonna watch closer when they dine out anywhere in the future. Thanx for putting us on alert. I'm only sorry you and your child had to pay the price... I wish you luck.

If he was burned so bad why not take him to the hospital ? Why did you wait until the next day?

YOU SAID : ( He then looks at the people behind us and tells them not to worry about their bill, and he was sorry for there inconvience. Really!! I just stood stunned, he then says, what the F*** is my problem, I told him to just let me pay my bill. After that he proceeded to call me a Bitch and told me to give him my F-ing bill. When I told him that he had it, he started up some more, so I said 'that's it' I'm through, and walked out.

(((My son had to see his regular doctor the next day and she was overwhelmed by what happened. Unfortunately, there isn't too much they can do for him because of his age and he's small. She could only give him a ointment to apply when he feel asleep. By Friday of that week, he ended up with an infection in the blister; they were starting to pop. ))))))))))))

If he was burned so bad why not take him to the hospital ? Why did you wait until the next day?

Children in burn units get treatment for 3rd degree burns. More than ointment .. I just happened on this site I caught this in the begining of yout statement. Seems odd to go home with a bad burn and wait until the next day. FISHY FISHY ...........

ho-hum

yes lisa, we all asked that question many moons ago. I myself worked in a childrens burn unit for 8 years, and I sooo totally agree with you.
3rd degree burns do not get treated with ointment, they get grafted. This whole thing has been crazy and has taken on a life of it's own, someone will stumble onto this report and will be appalled and then give their rebuttle, then the editor let's us know when there has been a new opinion givin, I haven't seen dale or april here lately, but then from reading all this I think it has been going on some 2 years or more. None of what they ever said made any sense. And then people write in and give their opinion that any of us who dare to respond to any of it have no life, ya know it's a big ol free world out here and we can respond how we wish and shouldn't be critized for it.

Get over yourselves

Our son did have 2nd and 3rd degree burns, as said many times. We DID WHAT HIS DOCTOR TOLD US. So, please get on with your lives, we did. It's sad when some have nothing better to do than to BS on this site for years.

you made the first mistake by not supervising child

Had you been an alert parent to begin with, the child would never been harmed. It is incumbant on you to ensure your childs safety at all times!
Blaming the server is just your way of abdicating responsibility to others to assuage your own guilt. You waited a day to seek medical assistance thus making no effort to mitigate the damage as any concerned parents should. you epitomize the litigous, something for nothing attitude that permeates our society to the detriment of us all. especially those who depend on us as parents to teach them personal responsibility and the basics of right and wrong.

By the way, are you folks on wefare? If so, remember,there are those of us who work, pay high insurance premiums, and are disgusted by those who make an already expensive system worse due to your me me me fuck every other honest person let them cover it bullshit mentality.We the working, responsible pay for your sick lifestyle. Get a life you parasite.My insurance is always getting higher due to "money for nothing dirtbags" like you

To Adam!

To Adam,

You are obviously one of those BSer's on Welfare. This should prove to Social Services that people too lazy to work should not be given a computer. Yeh, I take it you're also one who received one from my tax money. First you apparently used your thesis button to make yourself look a tiny bit brighter, yet you can seem to find the big button that says, “SHIFT.” Then your last paragraph sounds like some yahoo on drugs.

Let me make this clear, we did supervise our child, if you'd read this report, you'd know that. Don't say you have kids, when you proved otherwise with your utterly abusive language, ED must not have seen it or it would not even have been posted. You can read the rules of the site, right, maybe not?!? Quite frankly, I don't even think you have a job nor have ever held one, if by some strange chance you landed one, it must be with IHOP. [LOL] Insurance premiums aren't a problem, it's the cost of medication that plagues the honest working people like us. We did not wait until the next day, my wife spoke with the doctor and other medical staff that very night, so really? Everyone is entitled to their own opinion, but when you open your mouth and rant and rave about what you don't know, you should learn to keep your mouth shut. Like I've said before this is done and over with. The only parasites are people like you. I think you've shown everyone else just how sickly demented your lifestyle is.

By the way, if your insurance premium is “getting higher,” it's because of you. The simple fact is, people like you like to start things they can't finish to make themselves fell better about their munchausen syndrome type of life style. Doctor's are there when there is an emergency or real health concern, not for a little boo-boo on your hand or why you have some nasty rash from whatever you spent the night before with. You want to talk about responsibility, maybe you should look at yourself. Remember that!

Your so smart, figure it out

Dale, you said, "It's sad when some have nothing better to do than to BS on this site for years."
Well the reason is, people stumble in here and find this nonsense you and April are posting and make a rebuttal. Then you have to come back in and make another one of your comments. Then we all come back in to see what cock-a-mamie thing you have to say. The entire cycle starts all over again. Now, I'm not as smart as you or April, or at least not as smart as you believe you are, but even I figured it out. Perhaps you should put it to rest Dale. I think I hear your village calling you.

IHOP insurance company says it's my toddler sons fault!!!

I received a letter from the insurance company for IHOP today. The insurance companies information is: Cotter, Neimeier & Lynch Insurance Adjusters Company. 5023B Backlick Road Annandale, VA 22003 (703)658-0905.

First the letter goes on about my sons Developemental Disability which mind you he had no probelms until after this accident, now is serverly disabled. He went to my sons SI and PT for his preliminary report. He didn't have this right, for starters. I signed NO waiver for him to get any information from them.

Then he states they've paid his medical bills of $70. That to is not true, my son's insurance company paid these bills in full, not to mention all his medications.

Now, this is the funny part. It reads: "I have spoken to the carrier and they have allowed me due to the age of ?????? and the fact that he is small and probally did not realize the consequences of grabbing for the gravy, to offer you $750 for a full andf final settlement of his bodily injury claim."

Is this man that stupid? My son would not have grabbed the gravy if the moran didn't place it in front of him. At 15 months, if you put anything in front of a small child they will pick up or play with it. I can not believe they want to blame this on my son. That's OK though, we've signed with an attorney that is planning to take this as far as possible to see to it that IHOP is so neglectful again. I hope my son receives all he can and IHOP pays out of the a**. The more I think about how egotistical and arogant this Ned Cotter is, the more I want my son to provail.

IHOP insurance company says it's my toddler sons fault!!!

I received a letter from the insurance company for IHOP today. The insurance companies information is: Cotter, Neimeier & Lynch Insurance Adjusters Company. 5023B Backlick Road Annandale, VA 22003 (703)658-0905.

First the letter goes on about my sons Developemental Disability which mind you he had no probelms until after this accident, now is serverly disabled. He went to my sons SI and PT for his preliminary report. He didn't have this right, for starters. I signed NO waiver for him to get any information from them.

Then he states they've paid his medical bills of $70. That to is not true, my son's insurance company paid these bills in full, not to mention all his medications.

Now, this is the funny part. It reads: "I have spoken to the carrier and they have allowed me due to the age of ?????? and the fact that he is small and probally did not realize the consequences of grabbing for the gravy, to offer you $750 for a full andf final settlement of his bodily injury claim."

Is this man that stupid? My son would not have grabbed the gravy if the moran didn't place it in front of him. At 15 months, if you put anything in front of a small child they will pick up or play with it. I can not believe they want to blame this on my son. That's OK though, we've signed with an attorney that is planning to take this as far as possible to see to it that IHOP is so neglectful again. I hope my son receives all he can and IHOP pays out of the a**. The more I think about how egotistical and arogant this Ned Cotter is, the more I want my son to provail. How can they possibly put a price, and this small of an amount for that, on what they did?

to the unfit parents who allowed their child to be burned

no I'm not on drugs or welfare. I am an honorably
discharged veteran.I am also the proud father of five children. My children were taught how to behave in restraunts, stores etc. As for accuesing me of munchouesen by proxy, you obviously are projectinong your own illness on me.

you need to take your responsability much more seriously to your children and the rest of society. Please quit being a drag on the rest of humanity. And please take better care of your children. I,ts a shame that a**holes can have kids without having to have a license but drivers do.

Do you children and the rest of humanity a favor and consider adopting your kids out so they will be safe and loved and not in danger. You make me freakin' sick you drain on the on the poeple who work and contribute to humanityyou pies of crap!

You should get nothing

I work in the service business and all I have to say to you and all others who take their children out to restaurants is WATCH THEM!!!! We are not there to babysit. We are doing our job. It's a simple concept. You order, we bring it to the table. If you can't control your brat or are not watching them then be prepared for the worst. If you took it with you to your place of work would you expect your co-workers to watch over the spawn of satan?

All I'm saying is you deserve $0.00 because you didn't pay attention to what your brat was doing.

P.S 3rd degree burns turn black and are charred on the edge/outside of the wound.

A few points...

April, Dale, I hope the family is doing well these days... how old is that kid now? Is he in college yet?

There are a few points I'd like to address.

First, on years of continued rebuttals to this report. Every now and then somebody pipes in about how stupid it is that this has gone on for so long. I disagree. The fact that this report has remained active for over two years speaks to the pertinence of the issue hand. There are so many angles to this story that affect us all as consumers, as parents, as wanna-be doctors and lawyers, etc. There is nothing at all wrong with the fact that this has gone on for so long, and there's nothing wrong with Dale and April's continuing defense of their position. Any of us would do the same.

Second, the public policy issue and the story at hand. When you operate any business, or engage in virtually any endeavor that produces a benefit to you, you assume the inherent liabilities. As the business owner benefits from his operation, so must he carry the burdens.

A restaurant owes a duty of care to its customers. That duty includes ensuring that the food is delivered safely. In this case, it appears as though the restaurant failed in that regard.

Whether you or I or a seventeen year old waitress would be able to foresee the risk inherent in placing a hot gelatinous substance in front of a fifteen month old child is irrelevant. The ony relevant inquiry is whether the person operating the business should have foreseen the possibility of this type of event and taken steps to prevent it. If that means holding monthly meetings with his waitstaff just to remind them not to put the B+G in front of a baby, then so be it. If he chooses not to actively prevent such occurences, or even if he tries but fails, then he bears the risk of loss.

You reap the benefits of ownership, you bear the burden of liability.

Third, the issue of fault. This is where a lot of people are getting hung up. The common rebuttal is that the parents were at fault for not controlling their child. I disagree. First, all of us parents can attest to the fact that the arms of a fifteen month old are very unpredictable. Adam, you claim that you raised your children to behave in restaurants. I don't doubt that such is true, but how well behaved were they at fifteen months? Nothing short of a straight-jacket will prevent the random flailings of an infant. Were the parents supposed to physically restrain the child while the food was being delivered? This is probably the only way this could have been prevented, but if you read the original report you will see that this was impossible.

The server, regardless of her level of competence, had a duty to serve the food in a safe manner and take steps to prevent all foreseeable accidents. She failed in this regard. These is not a case of parents that were letting their kid run wild in a restaurant. This is a case of a baby, sitting in a high chair, who had a very hot plate of food placed in front of her by a negligent server. No amount of "babysitting" could have prevented this occurence. The only person reasonably capable of preventing this accident was the server.

Finally, to this oddball "insurance" issue. The "increased insurance" argument is logically flawed. Forcing IHOP to pay the bill, vs. the parents billing it to their own insurance, is a nullity. Either way the same costs are expended. If the parents had gotten a judgment including pain and suffering, emotional distress, etc., this would be different. As the situation was resolved, however, the ultimate settlement probably didn't even cover the emergency room visit. Under either situation, an insurer is going to pay. Are you suggesting that they shouldn't have sought medical attention in the first place? If so, that kind of shoots down your father of the year defense.

Oh Adam gets the BSer award of the year

Adam, I think the people can see for themselves that you are only here to make an A** of yourself, for you've done that time and time again. What's wrong, you can dish it but not take it? Get over yourself! And again, I doubt verys eriously you're one of the working class you speach so much about. You rebuttal shows that in itself. Thanks for proving my point.

Dale and April I'm writing this slowly because I doubt you read very quickly

Wrong again, Dale! The only assistance I recieve is medical treatment at the V.A.Hospital here in Anchorage. And believe me, I deserve it. I own my own business and contribute to my community in many ways. I'm sure an illiterate human sponge that would use his own son to commit fraud cannot say any of these things without lying his a## off!
Please get a dictionary or use spellcheck if you must respond.

I hope you and April spend your food stamps on food instead of trading them on the hard drugs that seem to have ruined your deadbeat mind. I hope you can read this, I tried not to use too many big words.

To the self rightous Adam

Ok, I'm going to speak up now. I think my husband has shot down Adam on numerous occasions, but for some reason, Adam continues to make himself look more and more like a less than credible human being. Let me emphasize: In Adams reports, He's made the comments, “Please get a dictionary and use spell check,” and “I'm writing this slowly…” and “I'm not using big words…” OK Adam, lets look at your posts…..

Calling the kettle black aren't you? In fact, there are little to no errors on my or my husbands side, however… you seem to have a problem with capitalization, spelling (by the way when you want to use your “word of the day,” maybe you need to use spell check), misuse of words, improper grammar, etc. etc. etc. Wow, now what was that you were saying. Maybe next time you “write slowly,” you should read what you've written.

Now, you claim that you were honorably discharged VA, however you're still getting medical assistance from a VA hospital. Usually people don't continue to receive care from a VA hospital once discharged. I think that you were medically discharged, hello, that's neither honorably nor dishonorably. Sounds a little off to me, as I'm sure it does to many others.

You claim to be a business owner. Again, that seems far fetched considering you ego and arrogance. If you run a business like you run your mouth, I'm sure your business is less than mediocre. Lets face it, a business can only survive by the customers and since your inability to sound half-way intelligent, I doubt very seriously you could run/own any type of business, unless maybe, just maybe, a real down in the dumps kind of' bar.

Then you claim to have five children who you've taught to be well behaved in public. Bull! First, I can't see any reason why anyone would want to have one child with someone like you, much less five. Maybe your morphine drip is going a little too fast. No human being is perfect nor five children, so save the bull for your social worker. All parents, at least real parents, will admit when they're wrong, they teach their children right from wrong and sometimes it works. Let me tell you something Mr. Arrogance; my youngest was 15 months old when this happened, he'll be 4 in a month. At 15 months, there is no teaching a child right from wrong in this aspect or this report. You can teach them the meaning of “no” but that the jest of it. As a parent, you claim to be, you would know this. I also have 8 year old twins. One is ADHD with bi-polar. As a REAL parent, I can tell you first hand it isn't easy raising a child, much less raising two with special needs. But they behave as best they can. On numerous occasions, we have been stopped and told have well behaved our children are, especially in restaurants and theaters. But let me guess, you're one of those self-righteous jerks who think that children with special needs should not be able to enjoy life and the things of life like other children. I think we get that from the arrogance of your posts. My children deserve the same things that everyone else does. Your children are obviously normal everyday children, and I can tell you, unless you children are scared to death of you because you've beat them down so much, they will have days that they WILL NOT behave. And again, he was 15 months old, and there was nothing we could do to help or control what happened.

You had enough nerve to claim that we've exploited our youngest child. What report are you reading? I told IHOP I wanted an apology. That's when they started a lot of crap with us, they sent their insurance man here, we never asked for anything but an apology. Yet IHOP continuously refused such. They kept saying, “The waitress was only 17 and doesn't have children of her own…” So, they expected that to make my son all better????

You are obviously not this high and mighty legit human being that you continue to claim, nor are you this picture perfect father nor a people-person. You are the type of person that people will avoid at every cross roads. You like to read your comments thinking that makes you special, hate to break it to you, you're not. You can continue to post your comments and each time, if need be, I will strike them down. As a parent, I will see fit to make my child's voice heard as he can not do this himself. You need a clue about the real world. Sadly enough, I have been to Anchorage on several occasions and it is a beautiful place to visit, it's a shame someone like you lives there.

how do you know?

adam, While I do not support Dale or his wife April and think that their story is outrageous, I wonder if you for sure know they are on welfare and getting food stamps, because you are attacking them pretty hard. I can understand not believing a thing they say and I also think they are challenged in many ways and that there are things to say to tell them what you think, but I really don't think IF they are not on welfare that you should be using that as something to really get to them, I don't like the welfare system either and I resent that my tax dollars are supporting these people. I have worked hard all my life for what I have, raised 4 children on my own, so I can see why you would be getting down on them if they are welfare recipiants, but if you don't know that for sure you are really attacking the wrong issue, and I am only asking if you know for sure so please don't rip into me. In all fairness attacking someone accusing them of being on welfare and not really knowing is out of line, and if you do know for sure, sorry I was just asking, I also have been following this report and rebuttles for a while as I just fell onto it one day and it sparked my nerves as it has everyones, thanks

Give me a break

Let me just say that:

1. I am not an employee of IHOP
2. I do have children
3. No one in my family has ever been burned at IHOP

Personally, I love IHOP restaurants. I think their food is great and I've never had a problem with the service. I just wish there were more of them around here. I see more of them out of state.

Having said that, I do think that April should take the money and move on with her life. This whole thing has gone on for too long and degenerated into a shouting match.

Why was the witness never responded to?

I have been reading this post, and I know everyone has an opinion about it, but my question is, why was the response by a witness never mentioned in later posts? It seems there was someone who had seen the entire thing and recollects it in a well versed manner, but yet, there is no follow up listed? And if it was a true retaelling of the events, what were the bruises and pain on the mother from? Just curious...It was interesting to read the writers summary. I will paste it again here so you don't have to search for it.

"I saw everything.....

I think that these people need to hear what someone else saw. I was there when all this happened. I work down the street from this IHOP. I come there once a week for the last 7 years, so I know most of the staff there. I have kept quiet as Kevin, the manager then and now, knows who I am, and this may start some negative responses when I come in.

However, you all have a lot of this situation wrong. I don't know if the readers here don't understand what really took place, as the parents seem to be getting more and more upset as people make the kind of responses that they have. Now, I don't blame them for getting upset, this is a little kid we're all talking about. So, I will tell you everything I remember about that night and you all can make what you want of it.

My friend and I were sitting at a both on the right side of the restaurant, so I was able to see everything that took place. There were 3 or 4 others tables being used at this time, they weren't busy at all. These people were unforgettable as so many things kept you interested in them. There was 4 adults, 3 children (2 little boys and a little girl) and this baby.

I remember them walking in because the mother seemed to be in a lot of pain. The father had to help her to the seat and with her jacket. She had horrible looking bruises along her arms. The hostess sat them all in 3 tables, side by side, but not together. I remember the other lady asking if they could move the tables together and the hostess replied that the tables did not move, she was sorry for the inconvenience as they had no seating for more than 6 people. The baby was in a high chair and the only place he could sit was at the end, the other end was attached to the waitress's station.

I saw the mother and father sitting one on each side of the baby and each child sat by an adult. Both the men seemed very concerned with the mother's well-being and kept asking if she was OK and if she needed anything. I remember one time she replied, “I'm fine, I'll heal and my family is all here.” Like I said, you could not forget this family.

The waitress came over and asked for drink orders, then came back and asked for their food orders. These kids were well behaved, the children ordered with a please and a thank you. They all seemed so happy, something most of us don't seem to have ourselves anymore. A little later, the waitress came out with a tray full of food. Instead of her sitting the tray down at one of the tables behind them , she started handing plates to the mother and father to hand down. As they were handing the plates down, she did place a bowl of gravy right in front of this baby. And kept placing plates in front of him.

The parents continuously kept picking these plates up. Then this horrible accident happened. The baby starts screaming, he was rubbing his little hands together. The father picked up napkins trying to get it off. Then the mother grabs one and starts wiping the other hand. The napkins were just sticking to this little ones hands. The waitress walks away, like nothing was going on.

I'm sure these people thought that maybe she was going for help or something. The mother runs a pile of napkins to the bathroom and comes back with them dripping with water. She looked to be in so much pain herself. She wipes the baby's hands and starts crying. I looked over again and the baby's hands were so red and bumps started emerging. The father was trying to calm to mother down and the baby was still screaming.

The other man stood up looking for someone that worked there. Like I said, they were not busy, but all of a sudden there no one. Finally, the waitress comes back and asks how everything was. I thought the father was going to hit her. The mother tells her that she was stupid enough to place food in front of a baby and in less she was deaf she had to know he was hurt. The other man told her to they were leaving. She told them that she had to get her manager. They waited and waited, the mother was getting more and more upset. Another waitress comes over and tells them that the manager was coming, the mother told her to tell him to hurry up, she wanted to get her son to a doctor.

Kevin finally comes out and tells them that they had to wait for their bill before they could leave. The other man told Kevin he must be kidding. Kevin gets loud and tells them that they ordered food and needed to pay for it. The other man told him that none of the children were even served and no one else was going to eat, so they were leaving. Kevin tells them that if they move he would call the police and have them arrested.

The man called him an A??hole. The mother was still crying and tells Kevin, she couldn't understand anything he was saying. Kevin is African and has a very strong accent. He tells her to sit there and he'll be back in a minute. At least 15 minutes passed and he comes back and gives the mother the bill, no kidding.

She gets everyone up and they go over to the counter. My friend and I were just sitting there in amazement to all this. Kevin was at the counter talking to a woman who walked in. The mother asked him if he minded they just pay the bill and leave. He told her to shut up that he'd get to her in a minute. The other woman told him they were leaving. Another man walks up behind them and Kevin takes his bill and tell shim that he was so sorry for the disturbance during his dinner and tells him to go ahead without paying. The mother asked if there was a district manager there, he was I think his name is Dave, and he was standing right around the corner listening to everything. Kevin tells her that the district manager already left. She then asks to please let her pay her bill so she could get the baby to a doctor.

Kevin tells her to give him their F???ing bill. The other woman said, “Excuse me?” He snatches the bill from the mother's hand. Then starts talking to the woman again. The other woman grabs the mother and said, “Let him call the cops.” and drags her out the door. Kevin says, “Get back here B???h!” The other woman gave him the finger as they were leaving and tells the mother, she did not have to put up with anyone like that.

Then the other manager walks back around the corner and stands by the window writing their tag numbers down. He calls the police from the front desk, by this time my friend and I were standing up at the counter just shacking our heads. Dave tells the police that a family just left without paying and was causing a loss in their profit from starting a big scene.

He told them that their little brat could not keep his hands away from the food long enough for their waitress to move the food from his reach and the parents got hostile. I looked at both of them when he finally hung up and told them that they were real jerks. I paid my bill and left.

Now I want everyone to know that Kevin is still the manager at this IHOP. I'm sure what took place after they left will upset them even more, and I am truly sorry. But if these parents are reading this, I want you to know that this was not your fault and don't ever blame yourself.

The waitress could have done many things differently, easy things, like walking from table to table with the food. But she didn't and this accident happened. I hope your baby is doing much better. I think he is was so young he'll never remember any of it. As for your other children, you are doing something right.

I am a 56 year old grandmother and wish my grandchildren were so well behaved and polite. Ignore these people, they don't know what you had to go through. Anyone else would have handle things with much more aggression, you stayed calmed and that was good for your children. God bless you and your family.

I wanted to approach someone else's comments about the parents saying the child is Autistic because of this accident. I must have read something different, as I remember them stating what their child's doctor stated. I also read that they did not believe or feel this was the case.

I know for a fact that doctor's will tell parents anything for an extra buck, maybe this doctor thought they could get something from IHOP too. It seems that they are handling their child's need without this doctor's comments. Hopefully they got a new one. I deal with many special needs children as part of my job. You would not believe some of the things parents are told that has cause one problem or another with their child. I've heard it all.

If you have insurance, try to stay within the Children's Hospital doctor's circle. They are great with children like yours. So many children are improving yearly with different special needs. We also have a center that can help you in LaPlata called the Gwynn Center, if you haven't contacted them, please do. They help children up to age 3, they can help with getting him into a school to improve and give you references to support groups and resources.

These people are great. Again, God bless you and I hope everything works out. I dope everyone can understand their situation a little better.

Mary - Brandywine, Maryland
U.S.A."

Just wanted to know what was thought about that, thanks

More stupid comments by Adam

Adam,

You continuously show how much of an idiot you truly are. Let me make you look even more idiotic; My wife holds several degrees, we both run a company and together make more in one year than you could make in five. Neither my wife or I have EVER used drugs, unlike yourself apparently. Neither of us have ever been in a need for assistance such as food stamps or medical assistance, again unlike your apparently. My wife and her family have been huge contributors to a majority of charities, they've helped the less fortunate, and anyone else that has needed help. Not to mention my wife's cousin is a local senator.

We have never asked for a hand out in any way. We did not ask for anything but an apology from IHOP, but again you apparently can't read. This entire report was to let other's know what happened so that it doesn't happen to them. The only one doing any exploiting here is yourself. You're exploiting this site for your own stupid, selfish, idiotic fantasy life where you wish you were something that you're obviously not. This site encourages opinions, not people like you who seem to be running a private contest on just how many people they can piss off in one day. Heaven help the American people if all our troops and former troops are like you. You are in serious need of a reality check.

Comments at this point are futile.. Everyone MUST MOVE ON.

April and Dale placed themselves in the line of fire to try to show other people what can and has happened to them on this site to educate other people.

Constant attacks on their intelligence and actual living style of life is not what was intended when they posted.

Everyone of you that have put negative nasty comments on this site are not intelligent or supportive.

This site was designed to put information out there for review by others about things that occur to be placed in a forum for discussion. Your putdowns, negative name calling, and rude banter is not helpful for others that are reading this post.

If you dont like what they have posted, you do have the choice to MOVE ON!

GET OVER YOURSELVES. MOVE ON. This family has been through enough. Their story is old and your new additions only add water to a drowning boat.

Response to Q and A

Someone asked why my wife was bruised, etc. She said something early in the posts about why were at at IHOP that night, not sure if it's still up there or not. Anyway, my wife and the other girl that was with us was in a serious car accident two night prior. My wife was injured very badly. Since she could walk that night, we thought it would be a good idea to go out to dinner with the kids. My wife loves our children very much and spending any kind of time with them it always important to her. We didn't figure something would happen and make matters worse. As for the woman from Brandywine, I appreciate your comments as I must have over looked them, unfortunately, I don't remember who was there or wasn't there, sorry, but thank you. As always Stephanie, April thanks you.

They want to settle for pennies!

I recieved a letter over the weekend from Cotter Insurance, IHOP's insurance company. In this letter they state that they've paid his doctor bills, not true, my son's insurance company took care of them. Then they state that the insurance company and IHOP feels that because of my sons age, he didn't know the consequences of putting his hand in the gravy and as a result would like to offer us $750 for full and final payment.

What a joke! I still can't get over the fact that they refuse to even apologise for what happened. And then to still blame a 15 month old for the server placing the food in front of him. It's unbelievable how rude, egotistical and disrespectful this resturant is.

I sent a return letter stating that we still want an apology and they will definately have to do better. Otherwise, my attorney can go ahead and take this to court. I don't care anymore, I'm through with these a**holes.

Um...what's the problem?

You should take the $750.00 and run with it. They're being more than generous. I doubt you'd find any jury that would believe your story.

According to you, IHOP is serving gravy that is hot enough to make skin bubble and blister, plus it resisted attempts to wipe it off. That sounds more like napalm than gravy.

WAIT!!!! How long did you wait with how many adults around???

Wait!? There were how many capable adults around THAT COULD HAVE PAID THE BILL WHILE YOU WENT TO THE HOSPITAL? But you stayed arguing with the manager? And ANY ER will take a child in, no matter what the reason. I am a clerical registration employee at Tampa General Hospital in Tampa Florida. It's my job to register paitents when they come to the ER.

Luckily we have an outstanding burn unit available right here but ANY ER will take anyone in for immediate attention. Even if they can not do anything for them. If for no other reason but to potentially save than person's life and then send them on their way.

This is INSANE. I realize this thread has been going on for two years and took me about an hour to read the whole thing but whether or not the waitress was responsible I have not seen anywhere in the reports or bebuttals where either Dale or April have taken any responsibility for not getting their child immediate medical attention. As I said I am an employee of the hosptial here in Tampa so I looked it up on Mapquest.

There are two hospitals, one in each direction north and south, within 15 miles of the incident. Southern Maryland Hospital has an excellent trama center and Civista Medical Center has helitransport for just such cases. Not to mention Children's Hospital in Washington DC. We have flown children from here for DC for treatment.
When does ANY of the blame that is being saught out reflect back on the main characters, the parents?

Money or no money, burns or no burns YOUR CHILD IS WAS THE MOST IMPORTANT PLAYER IN THIS SCENE. You dropped the ball in protecting your child. The server may have been negligent in her duties however, You again are the main protector of your child. I was completely blown away by the fact that with all that had happened you were more concerned with paying the bill?

As I asked in the beginning, How many other adults were there? And if they did not have the funds to pay, Why didn't you just hand over your wallet and get to the hospital. Sir and Madame I contest your claim that any liability falls anywhere except squarly on your shoulders. You facilitated the argument with the manager, you by not taking what was the real priority and deligating the smaller to others.

You instigated the continuation of an already horrific incident by not seeking IMMEDIATE medical attention. All that would have need to be said is in the loudest voice anyone could muster, SOMEONE HELP! SOMEONE DIAL 911 HELP MY CHILD! Step back and remember what is important, not the money, not the shame, not the argument, not the blame, but the Health and Well being of your CHILD.
Mother of 3,

What the hell???

You, Samantha, apparently have NO kids. You see, if you take your eyes off of them for even a second...well, many things can be done in such a short amount of time by a child. I personally don't have kids either, but it's a common sense thing that kids are curious, espically at 3 years old, and you can't watch them 100 percent of the time, and, unfortinately these are the consequences. So, once again, we have an uneducated person making comments on here about things they have absolutely no idea about. Next time, before you shove your foot in your mouth, think about what you say...

TROLL ALERT!!! Adam is everywhere, Adam is a monkey-loving troll!

Hey, April and Dale,

Give it up. Adam has no life and nothing to do except gripe about your reports. And gripe. And gripe. And gripe some more. In between scratching his armpits and picking lice off his pet monkeys, I don't know how he finds the time for all this writing.

I think the frequent visitors to RipoffReport.com have figured Adam out. He is our "Troll of the Month". He is probably Shawangunk's first cousin, or maybe even a closer relative than that, if you get my drift.

Keep exercising your Constitutional right to post, protest or whatever you need to do to get consumer justice to your satisfaction and just ignore this monkey-loving pervert. (I guess he loves simians in all forms; he sure mentions them a lot.)

Don't waste another minute on this creepazoid; there are battles to be fought that are much more worthy.

I figure Adam will soon start on me because I have chastised him indirectly in another post; this time I am naming names.

So, here's to you, Adam:

S@^*W YOU, ADAM!!! You are an annoying prick and we all wish you would find another hobby somewhere else. At the very least, find something else to harp about because this is getting old.

Keep it up, Adam, and you will get your very own "fan club" and I do not think you would care for it at all. You could be our "superstar" on the front of the board for quite some time. The exposure might be a little more than you bargained for, considering your cold climate. We have keyboards, too, and we WILL type.

It gets pretty cold in AK they tell me. If we are lucky Adam will run out of firewood about mid-January. Maybe they will have to pry his frozen fingers off his keyboard when the spring thaw comes around.

We can hope, can't we?

Get a life!

First to Adam:

You did threaten Dale, see rebuttals on “Bush” post. Strange how you can forget what you write. The electoral vote, you put your foot in your mouth, let me remind you what you wrote, “My vote will cancel yours and my wife's vote will cancel Dale's.” Forgot you wrote that too, huh? You live in Alaska, not Maryland, so your vote has nothing to do with mine, by the way who won???? HA! No I don't serve my country the way you supposedly have, however, my family and myself have made numerous contributions to every applicable organization, not to mention my entire family has been serving for many years along with Dale's father. We choose to be educated and better ourselves through education. That is why we are able to make the kind of money we do. So, who has been untrue? You are truly the biggest idiot on earth.

To Chris:

You are a lying SOB. You were not there. There were NO tables next to us, so keep the BS up, by the way, for future comments, I do know who you are and would be more than happy to notify your place of work that this is what you've been doing instead of working. By the way, who lives in subsides housing? OH yeh, you and your pretend family. Keep it up!

Max:

Your question was just asinine.

Now, I think it's rather odd how Adam is able to rebuttal before I can even update. Maybe he's the site's troll they been looking for?

To Jim & Samantha

You people make me sick. I'm a bad mother because I wished this on you, I'm sorry what grade are you in? And if Samantha could read, instead of throwing insults from her ihop job, she would have read that NONE of us ate anything because of what happened. The fact of the matter is, IHOP caused this, not my son, not myself, nor my family, nor my friends. And for your misinformation and unableness to read, we were watching our son, one of use grabbed the plate and the other grabbed my son's hand. But we can not babysit the server too.

She was very stupid and neglectful. Maybe IHOP shouldn't hire people who make this careless of a mistake. I'm calling the rude rebuttalists morons, because your comments could only have come from an IHOP employee or a die hard IHOP customer. And anyone would tell you, that makes you a very sad and pathetic individual.

Oh, don't let me forget the comment of IHOP not serving food that hot, IHOP like any other resturant or fast food chain serves food hot, duh!?! And to a 15 month old, their skin is very senative at this age and can burn that easily. Like I've said, you all appearently have no children. If you do, I feel very sorry for them.

Now, as to the comments from Jim on "friendly lawsuits", 48 or 50 are settled out of court, there is no need for a judge. And no, you do not have to see a judge and/or jury for anything over the alleged amount, you only go that far if a nogotiation has not been meet. Wow, your state must think it's special and be differnet from all others. In a civil case of this matter, a jury is never used. The judge rectifies all final decisions. If an appeal is made by the lossing parties, then yes, a jury can be REQUESTED. But even then, it must be approved by the judge hearing the case, and still, that is usually denied. Why waist tax payers money on a trial? I am versed in the law, so yes, I do know what I'm talking about.

And we all know that IHOP was resently made aware that this report was made, that's why I have no doubt, you people are IHOP responders. Goes to show how intellegent IHOP and their people are!

You're dead on, Robin

Robin, I concur. Deinitely the next Shawangunk, or Aaron, or any other of a number of fools that periodically spring up to spout their irrelevant, hateful, ignorant gibberish. Then, when they recognize that this is not some worthless mudslinging forum inhabited by people who are seeking to cure the emotional problems they developed by being bullied in elementary school, they either settle down or go away.

The internet is full of forums where you can spend your entire day belittling people about whom you know nothing. This is not intended to be one of them, unfortunately some people use it as such.

Adam, you're more than welcome here, but stick to the relevant issues and refrain from making unfounded character judgments. Whether Dale and April are abusing the court system (I don't think they are) is debatable and relevant. Whether their house has wheels, or whether they are fit for military service, is neither relevant nor probative.

I have to say, however, that Dale and April are somewhat culpable in continuing the mudslinging. Force someone to stick to the issues by ignoring their unfounded character attacks and you will win out in the end. Ignorant rhetoric is no match for the facts. There is an endless supply of mud, however, and if you keep throwing it back at him, he'll keep throwing it back at you.

For the record, my house has wheels. I also own it outright, and the proceeds from its sale will fund my bar admission process in a few months. Got a problem with that?

Sh!t Happens - Get Over It

At first I sided with you, but the more I read, the more details came out and the more this began to sound like just another outrageously litigious situation gone far out of hand.

You act as if you want to milk this for all it's worth financially and that's not only unethical but a pretty piss poor lesson to be teaching your child.

You are not entitled to anymore than this cost you out of pocket, if anything at all. The fact is that (if you'll forgive my use of the vernacular) sh*t happens. Accidents occur and sometimes we just have to move on. The fact that IHOP is offering you anything at all is amazing. I can't possibly imagine a scenario in which one would recieve food so hot as to cause the kind of permanent scarring and 'sensitivity' as you describe. It's simply not possible. At most that food was 200 degrees and while very hot that's hardly hot enough to cause the kind of 'suffering' you describe.

I'm sure it did hurt and I'm sure your son screamed and was in a great deal of pain, but you know what? Kids learn from experience.

He was not permanently harmed and he will most likely not be permanently scarred either. At 15 months he has a lot of growing to do and his little body can heal itself rather well.

Take what they're offering you and stop trying to make money on your son's unfortunate accident. People like you disgust me.

Pele - who is neither employed by, nor a customer of, IHOP.

PS You'd do well to employ a spell/grammar check if you're going to insult others' intelligence, otherwise you end up looking like the uneducated types you claim those who disagree with you are.

April & Dale, Robin & Tim

First of all, anyone who has taken the time to read April& Dales posts knows they are full of it.Just search Waldorf and you will see they not only cause thier own problems, but they make up lies about what really happened and then, they make up rediculous lies about anyone that calls them on it. If you fail to realise this after reading thier posts, there is nothing that can be done for you. If anyone can tell me how I threatened April, Dale or anyone else, I surely would apreciate it if they could point out wich post.

for every other allegation made against me or anyone else who calls them on thier outright lies, just follow the threads and you will see the recurring pattern of lies, unfounded allegations and downright ignorance and inconsistacy contained in every post or rebuttle they post. I have done my work here and shall move on. However, don't you dare think for a moment that anyone can tell me not to respond to lies, fabrications and total diregard for reality and common decency.

Ukiah, thank you again for being able to see what garbage these people spew at any person who points out thier many faillings and tries to let them know that we aren't fooled for a second. I'm bored with the utter predictability of these two. But I do hope you will continue the good fight. Please don't let them get away with thier B.S.

I'm going to take a break for awhile but I'll be back if I find out I'm being lied about again.

Asinine

"Max:

Your question was just asinine."

Really? Not more asinine than you report is.

3rd, degree burns from a home, microwave.
and my question is asinine...

Oh, and every one who rebuttals here, according to them, is an IHOP employee.

Next thing you know, they'll be saying I'm one of the Mike's.

To Mike: According to what they say, that both Mike are the same guy, how do you move from one location to another distant location so fast?! What's your transportation? Do you go by Jet?

are you kidding me??

i cant believe im seeing this many people say that this is the parents fault.

its not that easy to stop a instant reaction that kids have to certain things..

i frequently take my kids out to eat...and every time the waiter/waitress bring food out...they always say..."be careful its hot"..they don't put the flaming fajitas in front of the children..because they know what will happen!

if ihop was in the business for selling cold food..why would anyone eat there?? I dont think this was gravy flavored ice cream!

you people can pick apart this story a million ways...

it makes you wish you had a camera guy following you around to video tape everything..just so you can prove a damn point!

that waitress ran away because she knew she was about to get b*&*& slapped from an agry mom!
its hard to control anger when a child gets hurt..anyone with children knows that!!

Resist responding to this post ....

April,

I want to begin this post with a few facts:

1. I don't work for IHOP
2. I don't have children
3. I have never eaten at an IHOP and don't plan to since I don't like

pancakes.

Now, on to my comments and suggestions. You're very angry and frustrated right now and I can sympathize with you. Some of the previous posts were not lashing out at you. I believe they were valid suggestions. I'm sorry to learn you've obtained an attorney because that means he will get a portion of a very small sum. I have some experience with corporations paying consumer claims. Your “settlement” won't be high because your child placed his hand in the gravy. I understand your point that the server should not have placed the gravy in front of the toddler—but the server did not spill the gravy on the toddler. Claims adjusters tend to apply a percentage of responsibility to the parties involved, that means you, other adults at the table, the server and the infant. You should probably get something for your anguish. The $750 offer sounds typical and it makes me want to wretch that your attorney will get part of that. If you had waited a few months and worked through the corporate office you may have that amount to yourself. The money is yours, not a simpleton attorney who “may” have taken your case because he knew he could get $750 to $1,500 from the corporate office to “make you go away.” All it costs the attorney is a phone call or the cost of a stamp. It cost your infant pain and you anguish—it's not right.

My suggestion to you is to not to respond to me or any others on this site from this point on. I know that you're frustrated and I wish I could make that part go away for you. But you've already gone to an attorney so you have more “ickiness” ahead of you. It must feel wonderful to vent and let all of that frustration out. But a savvy IHOP attorney can use your posts against you. Most likely the one where you wished this incredible agony you described on someone else's child. An innocent child—what would a jury think of that?

Resist responding to this post and hope no one at IHOP finds this post series.

Good Luck,

EDitor's Comment: ..Totally in support of the victim

I have read the original report above and all of the rebuttals to it so far. What you and your child have had to go through is bad enough without having to endure the rebuttals these people have submitted so far.

I don't even have a child, never will, but it doesn't take a rocket scientist to know how tender fragile & delicate the skin of an infants is.

I don't know how anyone could be so disconnected, but all of the people who have rebutted your report so far are completely ignorant to the facts and completely disregard them. They also don't understand how a tub of gravy, which is sitting directly on a hot burner all day long can scald an infant.

The last thing a waitress does before serving is put the gravy in the serving container and bring it to you with your meal. They do this due to the fact that the air temperature thickens the gravy very quickly and forms a gel like film or coating on top. The gravy gets more unappetizing by the second.

The gravy is taken directly from the pot which sits submerged in boiling water all day long for a waitress to help herself to as she is on her way to serving you.

The gravy does cake and stick onto everything; just look at the side of the container its in, or the caked on ladle you use. It's one of the hardest things a dishwasher has to remove from the utensils. I completely understand how it would instantly begin to harden on a baby's skin (or anything else that's at 98 degree temperature).

She was doing as she was trained by pouring the gravy right before serving. She wants your tip, she's not going risk giving you gravy that will form a film before you have even used it.



The waitress was completely negligent to place the hottest container that they serve directly in front of your infant. On top of that for the waitress to just walk away after that happened and the way the manager handled this shows that neither are remotely qualified for the jobs. IHOP is responsible for this. Tuff crap for these franchises that are too cheap to ensure that they hire quality. That's what they are asking for in they're greed. Let's hope it costs them more than it would have if they would have paid a just salary.

Wow! The people who wrote the previous rebuttals don't even see it in themselves, but they are the type who'll quickly pounce on a victim. To them I give a quote from Frank Zappa "you are dumb all over and a little ugly on the side". (I must emphasize the ugly as far as all the rebuttals submitted go so far.

How can they disregard medical records of 2nd & 3rd degree burns on an infant? Yet they are attacking you as a mother! The audacity that these people have telling you from the other end of their computer that they have come to the conclusion that this won't leave permantent damge or scars. How could they possibly know?

Let's hope they never get around children, as their ignorance would most likely be reckless and dangerous. Plus they obviously have a tendency to be cold hearted and have little to no compassion, which wouldn't be good for raising a child either.

I find it very disturbing that these particular humans who wrote these former rebuttals show more compassion for the giant corporation, than a tiny severely burned infant.



I'm thinking, "all the nerves in your poor baby's hand" ..the reults of damaged nerve endings could last for the rest of his life as not all damged nerve endings come back.

They think "Oh that poor multi million dollar corporation's insurance should not be held responsible for an accident.

My heart goes out to you and your son very much. I wish you both the best.



ED Magedson
EEDitor@ripoffreport.com

IHOP management aloof at most IHOPs

Amazing that the gravy was hot. Usually even the coffe in their plastic carafes is lukewarm to cold.

One in Alabama took 30 minutes to begin preparation although only three other customers present. Food arrived cold after another 20 minutes. Seems waitress forgot to pickup the meal. I refused to eat and refused to pay. The Iranian manager bluntly said he did not give a s**t if I ate there or not. Found out from ex-waitresses that they quit due to his constant harassment. He later sold his franchise to another arabic descent who was no better. IHOP is off my list forever. Wonder if just coincidence I encountered owners/managers of arabic descent? Wonder if the ethnic makeup of the headquarters is diverse. Perhaps there might be animosity inherent towards us "infidels"

I agree with our EDitor.

I find it disheartening to know some people would
rather blame the victim (or the victim's mother)
than blame the idiot who wronged the family.

My child is five and she knows not to put
something hot in front of a small child. But, this
obviously uneducated, uncouth, white-trash
waitress did not know. She is paid to not only
serve food but serve it safely.

If she would've put a coffee cup at the edge of the table and it fell on the infant would it be much different?

No because either way the waitress was negligible
in her duties. That's like putting something very tasty or pretty, and dangerous in front of a child and expecting them not to touch it. Like prescription drugs that look like most candies. You can't leave stuff laying around because a child's curiosity is easily piqued. Even a mildly retarded person knows not to put harmful things in a babies path.

IHOP should pay. They should take responsiblity
for the waitresses mistake and learn from it. I
say, for the way they treated the mother, sue the
crap out of them.

So what if bacon costs two bucks a strip. You may be able to save another child. And though it will not heal your son, or make his scars disappear, it will help with rehabilitation.

Maybe they should train the rest of the
common-sense impaired waitresses about safety.

Maybe the reason these other inbreds side with
IHOP is because they, themselves have not been
taught about accountability and responsiblity.

Maybe they've been taught to blame everyone else
when the obvious person at fault is their own self.

Never blame the victim. That's what's wrong
with most American's today. Blame blame blame,
make excuse apon excuse. But most of all, point
the finger elsewhere so no one will look at you.
Ya'll suck!

Robin , you misguided and ill informed fool. You are an angry and possibly dangerous person.

I have a wondrful modern and efficient furnace. So, your hate filled wish wil never be realised.Just because we obviously don't agree, you hope I freeze to death? You are an angry and possibly dangerous person.

People do not always agree on many points. However, accept in time of war, and faced with no alternative, I have never taken a life. Nor have I either wished death on anyone. It takes all kinds of poeole to make the greatest democracy this planet has ever known.

Wishing my demise, and celebrating it as you would, makes you a sick, sick man. If you wish death for everyone that voices a different opinion than yours makes you feel good then you are truly as unamerican as they come.

I do not agree with Dale& April, However I wish them no harm,only enlightenment. Your comments are no longer worth responding to as any person does not agree with your twisted view of the way the world is headed, Should be dead.

This is America, public discusion of politics is what makes this country the graetest country on earth. Whining and snivelling by people looking for every person that disagrees, or even wishing death on them is hardly productive. So please do not try to censor anybodies freedom to express thier opinions no matter hoe repugnant you find them.

When April and Dale lie about me and others, just because we disagree, It only proves who and what they really are.

Like I said to A&D, LIFE IS TOUGH, GET A HELMET!

Your attempts at censorship are rediculous and futile. Actually they make you look less than American. DOESN'T ANY SCHOOL TEACH CIVICS ANYMORE?

Ukiah, in a personal aside to you; I am not going to be able to call these people on thier lies and false allegations, false information and sometimes even dangerous advice. I am starting a particullary debillitating and painful couse of treatment(chemo). I mention this not to elicit sypathy or pity as I have no need or desire for either. I am in very good hands ,and this is a very positive step toward having a much greater life! I only mention this to explain why I may not be able to keep these obviously, morally and intellectualy challenged aware that they are as transparent as a fat girl in a wet T-shirt contest. BLEECH! Sorry for the visual. But I'm sure you know what I mean. Pease sir and all others not wearing blinders or possesing I.Q.'s lower than the average temperature in the Arctic. Don't let them get away with thier lies, and put downs of everyone who see through thier total fabrications and sometimes gross exagerations.

Good Lord, Adam, you have lost it altogether!!

No one is "wishing death" on anyone; only a case of very cold fingers that would S-L-O-W down your typing. I did not write "pry his cold DEAD fingers from the keyboard", did I? Which is what I would have typed if that is what I meant to say!

I am no angrier than any other average American who sees the country going down the sewer pipes with no way to stop it. The government is so out of control and far above any will of the people that it has taken on a life of its own.

I do not feel dangerous in any way to anybody.

Yes, they still teach Civics, but only in the "approved government manner". I was taught in school that America is a Constitutional Republic (which is correct).

Know what the government puts in Civics books these days (and what they attempted to teach my kids?) That America is a "Democratic Republic". Buzz-wrong, wrong. Dead wrong. Not the same thing at all. Just a little Department of Education misinformation to bring everybody into the brainwashed masses. Once you think you are a democracy, then one must bow to Democracy, which is inherently an unsustainable system.

If anybody censors, it is the government by dispersing their own special brand of disinformation. Or withholding information.

I do not wish you ill in any way, sir, but you cannot seem to get it that your message has been received loud and clear. Your continued attempts to "educate" the rest of us "poor dumb souls" are becoming offensive in the extreme. We are all now aware of what jaundice is, what causes it, how one might get it, why one might have it, etc., but I have been unable to find one person who comes to this site to look up their medical problems.

I am sorry to hear of your troubles and hope that all goes well for you.

Arabic Owned IHOP restaurants

To Warren:

Actually the majority of IHOP restaurants are Arabic owned. My boyfriend's family own both that are in our city. Recently they attended the annual convention and took pictures where most other owners and managers are Arabic.

To Everyone else:
Yes I know this does not directly contribute an answer to the orignial problem, but I figure, everyone else is rambling, why shouldn't I?

By the way, the word rebuttal is a noun, and is being used improperly here. Rebut is the verb many of you are wanting to use. Sorry I have this horrible feeling that washes over me when I see nouns used as verbs. Please don't get me started on the rest of the incorrect spellings and misused terms here. We could go on for another two years! LOL!

Hope everything works out for you

I have been to IHOP a few times hoping service would be better but no such luck I gave up on them long ago. I myself have a young daughter and if something like that ever happened to her I would be doing the same thing you are right now. kids are curious and I know with my daughter she likes touching everything to see what it is all about. I also know the condition of your sons burns I also took a little girl to a hospital for second and third degree burns and the blisters on her had were horrible and is very possible for some who think it isn't. I know your not just saying a bunch of crapp just to say it because I myself have been in similar situations. Besides that who would go through all the trouble just to say it ya know. Anyways, I hope all works out for you and hope you son is doing better. Best of luck

Gina
slidell,la

Name calling is useless when faced with the truth

The Rip Off Report is a loud and positive voice for an often over-matched consumer. That being said, the Editors' rebuttal to this thread is no more than the standard power-to-the-people rhetoric found at other lesser consumer websites. The Rip Off Report professes to stick up for and protect the consumer. I wonder if it considers frivolous lawsuits and name-calling vital to consumer protection.

The complainant alleges wrongdoing by IHOP, and indifference by IHOP in their attempts to resolve the situation. Some "rebuttalists" (?) question the claims of 3rd degree burns and the long-term effects, others take issue with the legal complexities of the incident, a few question the complainant's command (or lack thereof) of grammar and spelling.

First, let's clarify some things. The complainant's English skills, though confusing and at times amusing (misspelling "moron" and "intelligent") are not relevant to the discussion. Also irrelevant to thew issue is whether or not someone has kids. What difference does that make?

The Editors' description of how the food is served, if it were true, would be plausible enough to explain the alleged charring and blistering of the toddler's skin. Gravy tubs don't sit on a hot burner all day, nor do they sit in boiling water, as the Editor puts forth. Water boils at 212 degrees, and at that temperature it rolls and bubbles. No one sets their steam table that high, and any visual check the next time you go to a restaurant will confirm this. The complainant alleges on the site that IHOP does set the temperature high, but another complainant on this site says, if anything, IHOP sets them too LOW (Rip Off Report #27280). The complainant should know; she posted a reply.

Samantha the "rebuttalist" raises a good point: if the food was so hot, how come no one else in the restaurant (not just your party) was burned? We're still waiting for an answer to that.

The Editor then posits a scenario where the gravy is unable to come off because it cakes and sticks to everything. You're right, but it only does so when it cools. And regardless of how hot or cold it is, it would have to turn into cement to make the details of the incident true.

I can sense the allegations of IHOP stooge coming already, but remember that IHOP's attorneys are IHOP stooges as well, and calling them names like you do everyone else who doesn't agree with you isn't going to help you with the judge or jury. So to avoid the stooge pitfall, I will take you at your word that the original poster ate at IHOP and her child required medical attention after contact between his food and his skin.

Complainant, you claim to be "versed" (?) in the law, but... what is it supposed to do? Your initial complaint says IHOP reimbursed the insurance company for your son's medical expenses, plus offered you $750.00 to put this thing to rest. You refused. I won't go so far as to say you're exploiting your child's misfortune, but the perception is there, and you planted it there.

Your understanding of the legal system can be described as misinformed at best, ignorant at worst. Bottom line: if you want more than what they're offering to settle for, you have to go to court. That's it. And if you're going to court, you'd better find someone else than the attorney who's feeding you such ridiculous advice AND letting you spout off in such a public forum. The "rebuttalist" Jim is 100% right.

Your remark that "we all know IHOP was resently made aware that this report was made" and that all respondents are from IHOP is highly presumptive. You haven't a shred of evidence that this is true.

Editor, you also accuse the respondents of having more compassion for "the giant corporation, (rather) than a tiny severely burned infant." I disagree. No poster has expressed anything resembling compassion for IHOP.

You backed the wrong horse here, Rip Off Report. Soulless and homogenized corporate entities are a threat to the consumer, sure. A bigger threat though is abuse of the legal system through frivolous lawsuits. It's the consumer and taxpayer who gets stuck with the bill in the long run.

For the record: I don't work for IHOP though I've eaten there before and have no complaints.

I wish you and your family the best of luck

I was just reading your report and truly wish the best for your son and your family. I would like to comment that if IHOP is following proper tempature requirements for their food, the gravy that burned your son would have had to be around 130 degrees. Which is very hot and if anyone has ever touched a 15 month old childs skin would know how SENSITIVE and DELICATE it is in comparision with adult skin.

I imagine that IHOP only hires the smartest of servers, but what idiot would put ANYTHING in front of a small child? Hot or cold a baby, infant, or child is going to reach for it.. It is only common sense to know not to put ANYTHING in front a child, nevertheless boiling gravy...
Good luck and I hope you sue for more than 750 dollars...

Even if your child had not suffered any burns and only had a stained shirt it is pure negligence to put anything in front of a child and even more henious to then blame the child or mother for what is obviously IHOPs fault..

facinating

robin, I have to admit that I am facinated with the underlying bones of this whole story, there are so many layers to it. Also I have spoken out to "Adam" before because as you say he uses this site supossedly to rebutt Dale and April but always gets onto other things always spewing hate and venom, half of, or should I say most doesn't make sense except that he seems to be one angry man. I stumbled onto this site about 6 or 8 mos ago and can't help but stick in my 2 cents every once in a while, never heard of Waldorf Maryland, it must be some town, seems like everyone knows each other. Anyway thanks for not ripping my head off and instead telling me a scary and interesting story adding more intrigue to this Ihop, Dale and April brouhaha.

To the victim (original author)

It is in my view that the original author (the victim) is to blame in this situation. It is the responsibility of the mother to watch the child. I realize that you can't watch a child 100% of the time. But, doesn't common sense tell you that when the waitress puts a hot bowl of gravy in front of the child, for you to immediately take the bowl out of the childs reach. I don't know about you, but when I get served, I watch when she or he places food on the table. In this case, you didn't, your negligence to watch what was served led to your child burning his hand. If you had been attentive, this whole thing would have been prevented. Now, as for the waitress walking away, that was bad on her part. She should have checked to make sure everything is ok, and even go as far as to get you rags and a jug of ice water, and assisted you with your child. That shows she didn't care. Had the proper protocols been followed from waitress, to management, this would have been solved a long time ago. I am no expert on legalities, but in my view you should be awarded at 5 grand. Mostly for mental anguish and pain and suffering. The laws of the United States do allow for such judgements. But, I don't think frivelous lawsuits should be allowed. I am not calling your lawsuit frivelous. But saying you hope Ihop pays out the A$$ for this is typical of Americans. Whenever something goes wrong, we get angry (with good reason I understand) but we shouldn't be in the mentality to get the company for every penny they are worth. That's plain frivelous. The child got burned, the staff of that Ihop was not "negligent" for the placing of the gravy, but they were negligent in the customer service field. They were negligent to personally contact you to see how everything is going. If I was the manager of an Ihop, I would at least touch base often with the person and do anything I can to help. I would have written up or fired the waitress for her inability to assist (although you told us she walked away, we weren't there so we don't know if she was in the back already or right there walking away when it happened). I have stated my point about this, I know children are curious, but it is the parents responsibility to make sure that hot food is not placed infront of their infants. Had the mother been paying attention, the gravy would have been out of reach of the child.

P.S. I recently read an article about some idiot woman suing Mc Donalds (although unspecified, the figures are estimated to be in the low 2 million range) because the food made her gain weight. See, it's idiots like that who sue places just to get money so they don't have to work ever again. I can see where the weight problem comes from then. Not enough exercise, laziness, blaming others for her obesidy, and willing eating fatty foods. She made the choice to eat the burgers time after time, for over 12 years, why is it Mc Donalds fault? It's her fault. Plus she claimed that there were no dietary guides available. Another piece of evidence that her laziness is prevalant is the fact she failed to ask anyone for a dietary guide. This was disputed in a settlement hearing. The judge said no go. She failed to ask for a guide. Yet she knew they were available to her. So her defense that they weren't available was nullified. She is stupid. It's like suing walmart because they charged too much for a pack of gum. A lot of people will find anything to sue for now. They get into a financial fiasco, and at the first sign of opportunity, they see money and hear cash registers going off in thier heads. Let's all be civilized and use some common sense! Wait..I think I am going to sue the people who caused these ad pop ups. I just had to click my mouse to close them, thats wear and tear on the mouse. Sheesh *sighs deeply*

"Triple H is the Game!"

Resolve future problems via boycott of Arab interests

My thanks to Lindsay of Lafayette for confirming my suspicion regarding Arabic owned majority of IHOP's. Suggest we "infidels" boycott those ownerships and let our money go instead to supporting our soldiers serving in Iraq and to their families.

Shedding some light on bad information

Iranians are Persian, not Arab.

Robin can be lumped in with Dale/April, a troll with the best interests of himself ahead of the consumer movement. Other posts here have him threatening a knock on the door in the middle of the night Nazi-style for those who have gotten the better of her. Her ignorant heater remarks should come as a surprise to nobody. Ignore her, Dale, and Shawangunk, if they're not the same person. I believe consumer advocate Fraud Hammer X has pointed this out, as well.

I don't want you to think I'm ripping you off, X! You da man!

Susan, you just don't understand. Adam is a huge troll and he has been playing these games for a long time

Susan,

Adam is doing this to April and Dale because of a troll named Shawangunk from way back in the day. (Search the name)

April was involved in that little skirmish, as was I, and a few others.

Adam=Shawangunk (and many other aliases, too many to list) and there was a huge roil at this board over him/her/it because old Shaw was a victim basher of the worst sort.

Shawangunk liked to say "Wahh", belittle victims, tell victims that everything was their own fault, that they were whiners, on and on. Shawangunk was as mean as a pregnant rattlesnake. As is "Adam", but rather than find random victims from among the posts here, he simply decided to create his own victims. April and Dale.

Fast forward to now. "Adam" appears and he is on a mission against April and Dale for their former involvement in getting him ousted before. This is NOT the only post "Adam" is rebutting in (not by a long shot), he finds every post that either April or Dale has ever posted in for the express purpose of bashing them.

Posts from eons ago magically appear at the front of the board for the express purpose of "Adam" to belittle and poke fun.

I have watched it for quite some time in several simultaneous posts without involvement, but I have carefully studied the writings of this "Adam". He is either 1) Shawangunk himself or 2) a great admirer and/or student of his/hers/its. Too many similarities to ignore anymore.

"Adam" is stalking April and Dale. Adam is a troll bent on mischief. When he was here before, strange things happened to this board. Mysterious service outages, hacks, you name it.

The stalker has become the stalked, is what is going on here. If Adam can stalk, Robin can stalk as well, and having figured it out some time ago, Robin is having some fun now at "Shawdam's" expense.

He does not seem to like it much, although he has dished it out all over to April and Dale for a long time. A troll is a troll is a troll and they ALWAYS stink up the atmosphere.

Guess old "Shawdam" did not have the cajones to take me on, or maybe he could not find a report of mine that suited his purposes. So, this is to let "Shawdam" know that I am on to you, baby.

As for the chemo story, wahhh. He has just gone underground to develop his next character. He knows that I know and he is within one of getting his own report, just as Shawangunk did.

So, now I have outed myself and I am sure Shawdam will lie low for a time. I have a strong feeling he'll show up again.

When he does, I'll be back!

chill out

Robin,

You did make a comment about Adam possibly not having a correct heating system, why I don't know, and then you said because of that possibly come Jan. maybe we would be prying his fingers off of his keyboard, so Adam being the extreme person that he is took that as a death wish sort of thing, both of you are really over the top. It's just soo childish. Adam! You are sooo angry and I suspect that it has nothing to do with the Dale and April IHOP thing, if anyone dares to state their opinion you go ape and start rebutting to the max, spewing alot of venom and hate, with all kinds of whys and what fors, about Dale and April(you accused them of being on welfare, and you don't knoww that), you just talk scary stuff rambling on and on, and then Robin jumps in to fuel your fire and push your buttons, Robin, you are no better, why in the world does it matter to you , you seem to take everything very personally, actually both of you react that way, and while this rebutt has been going on for way too long it's within anyones rights to rebutt and state their opinion, but to get soo heated over petty little comments is over the top, and Adam I was appalled when you came out and stated that you couldn't or hadn't been to this sight for awhile because of your kemo treatment, come on why would you even bring this up if you didn't want to try and make Robin or anyone who has rebutted you feel guilty in some way, it's not right to do that just to make YOUR point seem more right. I have said before that I don't buy Dale and Aprils story one iota, but where does all this other spewing come from, both of you critisize every little thing you think you know or assume about the other, and while Robin didn't come right out and say Adam that he wished you to freeze to death, you of course blew it right out of proportion and played the illness card, shame on you. And you can come back at me all you want I don't care, it's your opinion and your right to do so.

To Adam, again! you keep preaching about how everyone is hostile, uneducated, low IQed

Adam,

I want to clearify all that you've started: OK, you keep preaching about how everyone is hostile, uneducated, low IQed, etc. etc. etc. and not to mention you claim others have threatened you...

No! You must be a very confussed individual. Let's make it simpler for you to follow... You are the ONLY one on this site threatening anyone. Because you claim you can't seem to find such, the "Bush" rebuttal you posted on 10/26/2004 claimed that because our political views were different that my husband would be "dead hanging out of an unarmored humvee with no body armor." Yes, that was what you wrote. Do you see this, or just over looking it again. Then, above, you started threatening the both of us and in the same sentence, "I'm not threatening anyone here..."

Your constant abussive language is intrussive to say the very least. Your cosntant "put downs" and defermation on everyone disagreeing with you only shows that you are the one with a "Low IQ," mine's 279, what's yours?

You also stated on "several posts," that you were leaving the site for a while and "this is my last post for awhile..." that was 5 days ago, yet, you're still here. Hum...

Now, if you had an actual intelligent argument, so be it, otherwise, don't come back!

EDitor's Comment to Linda - Eden Prairie, Minnesota ..Are you an attorney for IHOP?

I am not sure why you are so interested in engaging this case. Are you an attorney for IHOP? We are well aware of the victimization of customers which carries a wide berth of problems; which includes credit card fraud to sub standard product for a variety of reasons.

If you are familiar with this site, as you seem to be, you will know that we are dedicated to the plight of victims. In the event a victim comes to this site for safe harbor to obtain support/solutions, we are further dedicated to precluding further victimization by attorneys, corporate shills, or heartless bastards who just don't care who they attack.

We may get more than a little vigorous, but it is important that all victims understand that these waters are truly friendly.

Therefore, we castigate you for your shotgun attack of this victim. It is apparent that you have honed in on this victim for some reason and I think you should be honest enough to declare that motivation before any further dialogue transpires.

ED Magedson
EDitor@ripoffreport.com

My update is for Linda

I was setting back and trying so very hard not to give in to people like yourself. Obviously, I could not. In attacking myself an those who have rebuttaled in my favor, you've made yourself, at best, seem like a typical corporate employee.

In you rebuttal you've attacked my English and my grammer. On the same note, you've appearently not read your own rebuttal. Now that really takes nerve. Let me start with the numerous times you've mentioned what I've stated. I take it that you've read only what you wanted to read and nothing more. Anyone reading any of my updates can tell you, that you've misread something. Don't quote me with the wrong statements. This makes you look really stupid. I have a reason for my English not being perfect. I speak 4 languages fluently and can get by just fine with 2 in addition. I am also highly educated, I hold several license's and degrees. What is your excuse? Exactly!

In your misquotes, let me justify the truth. First, you stated that I said the insurance company for IHOP reinbursed us for medical expenses. No I did not say that. I said, IHOP's insurance company's letter claims they did, but my son's own insurance company picked his medical bill and precription bills up, NOT IHOP! And they have never been reinbursed.

You wanted to know why others weren't burnt. Again, I take it you read what you wanted to. I stated that there were 2 people, other then my party, who left when this occured and we were trying to leave, with no avail, just disrespect. You brought up IHOP's report #27280, claiming their food was too cold. Not the same IHOP. It may be an IHOP but all IHOP's are not owned, managed and employeed by the same people. You asked why would having a child matter? Common Sence! If you had a child, and this situation happened, you would be on my end, not side with corporate shrills. You ststed you, basically, didn't believe that IHOP was aware of this report, as I stated. Do you want to see the e-mail they sent me acknowledging such? I've kept it.

You also made guesses as to what they do with the gravy all day. You stated that no resturant does this. Wrong, go into any/all buffet places (eg. Golden Coral, American Steak and Buffet, Sizzler, etc.) you'll see just how wrong you are. As to your comment of the gravy only caking after cooling. That also isn't true. Yes, it will cake upon cooling. Again, though, any/all buffet places that serve gravy will put this to rest. Even while setting on their heating systems, gravy does cake up. Hey, don't believe me, go look for yourself. Then write back how you make a careless mistake.

You feel this is an abuse of the legal system. You can have your opinion, the only abuse of the legal system is that of IHOP trying to look the other way on their actions. As to what I write in my report, our government gave us freedom of speech, if you don't like it, write to your congressman, I'm sure they'll love that.

Susan, April, Robin

You have no idea how I live my life. I am one of the very few who are allowed to live in a free state. You people can make up any fantasy about me and my life you want. That certainly doesn't reflect the wonderful reality that life in Alaska can be.You have no Idea how free and safe we live here.

And if you have an idea of how to fill a niche market, you can not only do well, you can make sure your great,great grandchildren will do well also. Sure I'm a disabled vet, but that doesn't wean I'm not strong and productive. I probably work more hours than anybody you know. No Susan ,that doesn't make me an authority on anything.

I must say however, there is no way A&D could have as much to whine about, unless they go out looking for trouble. If you go out looking for trouble, someone will gladly oblige you. However, if you try to conduct business in a courteous and reasonable manner,you will certainly do well. This holds true any where you go. Please follow the waldorf threads before you flame me .You will see for yourself and make your own informed decision. I think your common sense will prevail.

Aril& Robin,

There is nothing that I would like more than to debate with you on many issues. However I am not able to work a keyboard properly,as I cannot control the spastic nature of my hand/ finger actions. This is only a temporary condition due to my meds, according to my doctors. I really enjoy our debates ,and I should be able toargue again with you in the not to future If you are willing. We may not agree,however dialogue ts very important. P.S. I'm not an old pervert, I'm very happily married and not on the make. I just like Intelligent conversation and different views.

Robin, I have no ides who or what a shawnagunk is or was.

AS I am new to this site I have no ides who or what a shawnagunk is or was. I am only pointing out the lies and outrageous claims by April and her poor husband Dale. If you choose to believe thier B.S., so be it. If you choose not to read my posts, so be it. Otherwise shut the f--k up you are contributing nothing here. At least I am exposing liars. You just want to cause problems.

Adam, nutcase, exposing himself all over Ripoff Report

Whoa, Adam must be some good drugs you are on, man.

I found you over at some political post spouting your self procliamed Libertarain views. You are still carrying that big Commie hammer around.

This report is over two years old. There has been all this discussion, pro and con for all this time. Here you come, to "expose liers"? Uh, the statment has been made before, dude.

How do you know they are lies? That is just your wigged out opinion and you have repeated it all over the board. Everyone needs to read the Hechts report or you are missing half the fun with Adam series

I searchd Shawangunk. Everbody should. YOU should and then you can see your own face in the mirror.

You claim to be new to this sight and your very first job was to expose liers? Who gave you that job to do? What the h*ll are you doing here besides hammering these two people? Is it your job to assume that no one who reads these posts can sort things out for themselves? Why is it so important to you anyway?

The prob, Bob, is that people get mad when you make assumptions that they are not smart enough to figure things out on there own. Pisses them right off.

It just gets worse for you along the way. First you invite people to debate or argue with you and then tell them to shut the f--k up?

I would like to argue with you but not when the argument exists soly to tear down someone else.

Post a new report of your own and let the fight begin. You seem to have a whole crop of views that you think we all need to know about and beleive in.

Make a post simply saying that you think anyone who reads this sight is not capable of telling truth from lies or fantsy from reality. Because under all the caring that we will all be hurt by bad information that is the true message you are delivering.

If you are not willing to do that, why don't YOU shut the f--k up? You are more trouble than Robin ever was.

Take more drugs. You may one day yet be cured of you Messiah/Napoleon complex and able to interact with other thinking humans.

Get that report up as soon as possible.

Poor Adam, you're an angry old man with way too much time and nothing in life to do

Keep it up, Adam or whatever. Do you sit by the computer just waiting for a rebuttal or your own rebuttal? Yes you do, since more rebuttals come out of you in one hour than any of us in a week. Again with you abussive language. Robin has fought for this site as we have. I can honestly say, between my wife, Robin and a few others, they have contributed great help to alot of people asking for it. You want to talk about contributions to this site: Once again, you have only contributed nasty comments and poorly worded threats. Oh, but you don't threaten anyone?

So what are you; a business owner? ...a disabled VA? ...a chemo patient? ...a Libertarian? ...a well we could do this all night...

I think you're an angry old man with way too much time and nothing in life to do. So, find something.

TO: STEVE OR SENATOR JOE MCCARTHY. If you had any idea what libertarianism was you would feel real stupid

Steve, I am certainly not a communist. If you had any idea what libertarianism was you would feel real stupid for what you wrote. Libertarianism is probably the farthest thing you could find from communism. Look it up moron. Just because you don't understand something, doesn,t make it communism you dumb ass!

BTW, do you have any idea who Joe Mcarthy was? What an incredible cretin.

I've been to IHOP.

Here's what I find odd. Maybe they train people differantly in your part of the country, but in the Cleveland area, they train their wait-staff to make sure nothing sharp, hot or potentially dangerous be anywhere near young children.

When we went to Ihop when my nephew was about 12 months old, the hostest moved the untensils and glass objects away from his area and when she brought coffee, she set that away from him. "they can be grabby, you know." she said. We thanked and tipped her well for being so thoughtful. She simply said she was trained that way at Ihop.

Even (((ROR REDACTED COMPETITORS NAME))) uses more common sense than that.
I wish the best for your child.

sorry, …allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company… your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Evasiveness will get you nowhere

Ed:

I was somewhat dismayed to read your comments. As I stated in my post, I am a big fan of The Rip Off Report. I am familiar with the site's ethos and creed. If you feel you must castigate me, feel free; you're the boss.

Second, I said it at the end of my post and will say it again: I do not work for IHOP.

You are absolutely right when you notice that I have honed in on this "victim" but I am at a loss as to why you can't tell why. I think her story is 100% b**ls**t. But even though I (and others) doubt her story, I still gave her every benefit of the doubt. I wrote (and I quote) "I will take you at your word that the original poster ate at IHOP and her child required medical attention after contact between his food and his skin." That's something that neither IHOP nor their attorneys have said, again taking the poster at his/her word.

I find it hard to believe that these waters are truly friendly to victims. I again challenge you to tell me exactly how justice is served by ignorant vitriol and wanton innuendo. I applaud your policy of erring on the side of the consumer. I know there are people out there who stay awake at night scheming new ways to screw the consumer. What I don't understand is how this person's name-calling and evasiveness is helping the consumer cause, or why you were so impassioned in their defense.

And as for April: that's great you speak 4 languages fluently - it's a shame English isn't one of them.

The First Amendment does say that Congress shall make no law abridging freedom of speech. You are correct in stating that your gossip, half-truths, and name-calling are protected. But there are many forms of speech that are not. Since you are a legal expert I won't belabor you with listing these varied forms save one, and that is libel.

Ed has obviously put a lot of work and passion into his website. He has stuck up for you even though some find his actions unwarranted. Let's hope, for his sake, for the sake of those seeking information, for the sake of those seeking recourse, for the sake of those seeking safe harbor, for the sake of your son, but most of all for your sake that you're on the level.

Linda: Do you read what you write?????

For starts, don't belittle my English, when yours in not much better. This is a site to where a consumer, like myself, who has been screwed over by a company, like IHOP, can come and let people know what exactly went on.

Funny, you claim to be a Rip Off Report Fan, yet in your rebuttal, it doesn't sound anything of the sort. You tell ED that you made the statement of defending myself by saying you'll take me at my word. Yet, you continue to side step things brought to your attention. Things like, my pointing out how in one sentence you would say one thing in another you would say the opposite. I have also pointed out your inability to be able to read. Instead, you feel you can attack me by taking statements that I have made and rearrange them to your liking. I would hate to be one of your friends, that is if you have any. Since the mere being of your existance seems to be to belittle the consumers that have already been to hell and back. And, don't let me forget, you'll take me at my word, yet in the next sentence you start going on with telling people that you feel my story is 100% Bull S***. Come on.

I have also told you that I have proof of these things. I can't believe that anyone would be stupid enough to be called on their rebuttal, side step their words again, get called on them each time and still want to open their mouth. You need to get on with your life. People like you make real Americans sick.

This site is intended to report wrong doings, not for your personal way to take out aggression. Maybe you should confront your own personal problems and butt out of others. I don't care if you want to voice an opinion, but changing my words, contradicting yourself (over and over again), and using my report for your own personal playground in pathetic.

Do you want to know why I take you personally? Great. What you and others don't know, is that my son has not spoken since this happened. I no longer can work. I have to stay with my son and help him by taking him to special instructors, speech therapists, neurologists, etc. My life is now spent getting my son through this. My son was above level, speaking, everything until this happened. The insurance company and IHOP have documentation of this. Now maybe you can get it throw your head why I am so upset by all this. I have never asked for compensation for having to leave my job, I never asked for compensation for the additional medical expenses I've encounter from this (his insurance doesn't pay for these services). My God, IHOP couldn't even pay his medical bills. I have a letter from my son's insurance company requesting us to sue IHOP for additional expenses. I have not done so and do not plan to. My husband went from working 8 hours a day to having to work 12 to 15 hours a day. My son refused to eat foods after this, he just started eating again. We had to put him on a bottle. A bottle at his age. And you have enough guts to say my report is 100% BS.

Just imagine what I've gone throw. You and some of these other people are taking it upon yourselves to think I'm after money and making a story up. But until now, have had no clue what this really involves. One of my son's hands have now healed, in fact he is using it to pick up items, even crayons. I have to attend a sign language class so that I can some how communicate with my own child. I am constantly teaching him signs hoping that he will talk to us this way. You haven't a clue of the real picture. Yes, I made the comment that I hoped the original rebuttalist someday had kids and this happened to him. No, I don't really mean it, I said it thinking if he saw how I was hurting he would understand. Truth of the matter, I don't wish this on anyone, how could I?

You wanted to know why ED has commented in my favor. Well, unlike yourself, he knew the whole story. Now, you do. All I wanted when this started was for IHOP to apologize. The only reason, I asked for more then their settlement offer, was the fact that they do know everything (they have ALL the documentation), and still refuse to apologize. Look how long it's been since this happened, before they even bothered with us, and they didn't it was their insurance company. I want to make a point to companies like this. Anyone that knows me, will tell you that anything that my son receives as a settlement, is his and only his. I'm not trying to get money for my own personal gain. I, like many, have been screwed by many companies, but I take it very personally when my son (who wasn't of age to defend himself), is wronged and taken advantage of by these companies.

If you want to continue to stick up for them, then that's your problem. You you definately need help. But don't give me crap about liable. As I am fully aware that written is liable. But common cense, liable is only when the written is a slander or defermation of one. Obviously that is not the case here. I would not have waisted my time if it weren't true. And I sure as hell wouldn't be going through what I am. Sorry if you can't see that.

Thank you Ed.

I was really upset to read all the bad comments to April and the neg. comments...I'm so glad the Ed. put up a rebuttal to kinda settle things...I feel for April and her child...I hope things get settled soon...I can understand her frustration because she was there,,we wasnt...



About the comment about noone else got burned,,well,,any adult knows when food comes out,,it's suppose to be hot...A 15 month child dont know the diffrence,,it's just food in front of them....When you go in a place of business,,work,,resturant,,school,,they are to provide a safe enviroment to everyone..Maybe this was a freek accident ,,but still,,,IHOP should do what is right...Believe me,,I'll never give them a damn penny of my money!!! Good luck April,,and hope all goes good for your child...

EDitor's Staff Comments

Re: Question, "why don't the adults get burned"?

Regarding the question as to why the adults aren't getting burned by the gravy? I'm surprised at the need for an answer to this question, but it continues to come up angrily as if it were a legitimate question so...

First, by ladling the gravy out the liquid is separated from the rest of the hot container (which cools it down considerably). Then it is poured through the air, (more cooling), and onto your food forming a thin layer, (even more cooling), over your meat or potatoes, where it will probably sit, (cooling), a minute or two while you place the gravy utensil back in the gravy, pass it on, pick up your utensil etc.

Adults don't attempt to submerge their face, mouth or lips deep within the gravy container to drink from it nor do they place the gravy container to their lips and drink from it.

Adults see steam emanating from hot food, blow on it to cool it, or wait until it cools down before risking any skin contact.

This is why adults don't get burned from the gravy.

If you don't believe me, put your theories to test:

Plunge your lips, nose, and your entire face deep into the gravy container, (almost touching the bottom).

See how it feels.

Then realize that an infants skin as at least a thousand times more sensitive, (painful), than yours, & far more nerve endings are irreparably damaged from burns at an infants stage than at your stage in life.

Also you keep questioning this woman's story as to how the gravy could be so hard to wipe off.

Well here's your chance to test your theories again:

In case your face hadn't been burned already by plunging it into the gravy, (testing your first theory), then purposely burn your lips, face etc. with 2nd and 3rd degree burns.

Immediately After that pour a considerable and generous amount of hot gravy directly from the hot container onto your burns.

Make sure thick amounts coat the insides of your nose, your lips, tongue and other parts that are more sensitive than the rest of your skin. (although this would give you more of an idea, it still be incomparable to the sensitivity of an infants skin).

Let the gravy sit there on the burned skin for a few minutes.

After several minutes, see how pleasant and easy it is to wipe and remove the gravy off your second and third degree burned face. (You must first attempt to do this by using a dry napkin as happened in the original report).

Remember again the feeling your skin is experiencing while doing this would feel a thousand times worse for an infant.

leave these people alone!!

i can not beleive all of these adults acting the way they are, i sat here and read everyone of these responds, and i can not beleive grown adults would act like this over this poor child that got burnt, and a witness that even seen it, i do not blame this family for what they did, i would of done the same thing plus more, i have to agree with some of the others that said they would of hit that manager if he talked to me like that, which i would not of had to because my husband would of went off on his ass and he damn sure would of known it when he got his ass a good ole southern ass kickin!!!!, this was not these parents fault at all so leave them alone, this makes me sick, i have 2 girls that are grown now, and have 2 grandchildren one 9 and one 5 and if something like this ever happened to one of our children or our grandchildren my husband and i would of went off on someone and this family tried to handle this in every manner way they could, for good sake they had a witness that witnessed it. SO LEAVE THEM THE HELL ALONE!!!! it has been 5 damn years now, GROW UP, well all i have left to say about this family is god bless you and your children and i hope to god people will leave you alone so you can go on with your lives and have a nice thanksgiving, happy holidays to you both and your children.

SUE THE BASTARDS !!

I was shocked to read your story. you should get a good persoal injury attorney and sue IHOP Corporation into bankruptcy !!

GOOD LUCK..

Lou; you have to be an IHOP moron!!!

You would definately have to be an IHOP moran or one of their insurance companies. Only a moran would say something that stupid! I take it you must not be able to read very well. Let me sum this whole thing up for someone of your little intellectual ability:

1) The server placed a plate of HOT GRAVY in front of my 15 month old,

2) While he was screaming, she walked away, never saying a word, etc.,

3) We TRYED to wipe it off, it stuck to his hands causing 1st, 2nd and 3rd degree burns,

4) We had to use alot of cold wet towels to remove the gravy, his hands WERE blistered and bubbling from the burns, I take it you've never seen anyone that was ever burned.

Finally, to be stupid enough to say, "No jury would ever believe you, blah, blah, blah." As I have stated many many times, we have witnesses to this incident. And if you had any brains at all, you would know that 1) A friendly lawsuit is settled out of court, 2) This is a civil case, otherwise, and a jury would not be used.

I also take it by your comments that you appearently have no children. I truely hope someday you do, and this happens to them. Then you can put your report on this site so that I can rebuttal: "Take the pennies they offer you and run."

You seriously need to get a life.

I have a toddler

Anyone who has a small child knows that their skin is much more sensitive than that of an adult. All of the child care books,doctors, and food labels inform us not to bathe an infant in water warmer than "luke warm", not to microwave baby food, or serve hot liquids, because infants and toddlers are more sensitive to scalding. Whenever I go out to eat with my child I have to be on continual "look out" for negligent wait staff. It bothers me most when a waiter/waitress mentions that a plate is hot and then places it in front of my child. Or worse, hands me a hot plate or beverage over her head. I have been lucky so far. Last year a couple here in the Atlanta Metro was not so lucky. They went to Waffle House with their infant, and the waitress served hot coffee over the child and it spilled. The child had third degree burns. I don't know what happened from this. Hopefully you are still under the advice of an attorney and that you prevail. Hopefully this will prompt restaurants to be more considerate when considering the safety of their smallest customers.

Good Luck!!!

remove your morphine pump adam.

First of all, this accident has nothing to do with health insurance premiums. This should have been covered under that restaurants general liability policy. And from what I was able to skim through all this mess, adam, you don't have general liability coverage for a restaurant that you own - so check yourself.

i work at a commercial insurance firm, so yo can refrain from calling me an idiot.

Second, this was no one's fault. It was an accident. Servers place food in front of my 1 year old all the time and yes, I try to keep his hands from getting in everything and moving it all away. but in the same sense, the server probably had no idea that the stuff was so hot and 2) if she was as young as she sounds through all this and had no kids of her own, she doesn't know any better.

accident at restaurant = covered by general liability policy/settlement from IHOP. the only premiums that will jump, will be that particular location's general liability.

the end.

Unfortunate mishap

I have to point out the fact that it is your responsibility to protect your child from harm. If your child is grabby, you should have anticipated this and moved the hot coffee, gravy, and anything else that is potentially hazardous. Your server is not accountable for your child, you are.
Although I can sympathize with what happened, I am a restaurant manager and see people who let their children run rampant, leaving them unattended, or are too distracted to even notice what their spawn is getting into. I can't tell you how many parents get upset because I politely ask them to control their children. I had a child pick up a side plate, bang it on the table and cut herself, this is the same sort of unfortunate incident as this... yet first ones the parents blame is the restaurant. We just serve food and most is supposed to be served hot! We aren't in this business to watch your children.

DOES ANYONE REMEMBER THE VICTIM HERE?

I have read this report from beginning to end and I have to say that I think that most of the responses have gotten away from the real reason why this report was filed in the first place. First of all no matter what the parents have been involved in the past, I would hope that any parent or people that plan on being parents one day, would react in the same way.

And by that I mean making people aware of certain dangers that they might face if they brought young children into this establishment. If for any reason any parents dissagree with the way that these parents have handled this situation all I have to say to them is WHAT IF IT WAS YOUR CHILD?.

I know that any good parent that this has happened to would not want others to have to through this. Second I think that these people have had to spend over 2 years defending their child and themselves over and over again about every aspect of their lives and I think that most people have forgotten what the real reason this report was filed.

This all was over two parents that apparently loved their child so much as to let other parents know that this happened. That is all.

And an apology from IHOP. Is that to much to ask? I guess that most people think so. Well I feel sorry for those people.

I think they should try to imagine what that poor child will have to face growing up and having to deal with any issues he will have to face from this incident.

If attacking these parents makes you feel better about yourself then I'm glad your life is so meaningless. But don't hate on people for loving their children.

YOU SEEM TO BE ILL INFORMED, APRIL

A V.A. hospital is strictly for veterans. That's why it's called veterans affairs. Active duty personnel have their own hospitals. The Navy and Marines use Naval hospitals or Naval Regional Medical Centers. The Army and Air Force each have their own medical facilities.

You seem to be under the impression that the U.S. government just abandons their veterans after they use them. Nothing could be farther than the truth. I get excellent care at the v.a.

Since I am a business owner, I gladly pay a co-pay.If my income were for some reason below a certain level, I would get it free. The same goes for any veteran that is 100% disabled. Thank goodness I don't fall into either catagory. What did you say about Dale shooting me down? All he has done is make false allegations based on no knowledge of the person he's lying about. Oh, I forgot who I was writing to.You do the same thing!

As to the original post, it still, after all this time, sounds as if you used your poor son to perpetrate fraud! I wonder if the state of Maryland has investigated your fitness to be parents? And if not they should.

They have only themselves to blame

"Second I think that these people have had to spend over 2 years defending their child and themselves over and over again about every aspect of their lives"

Agreed. But whose fault is that? THEY willingly and voluntarily chose to originally post their information here, and are now reaping the benefits. Obviously things didn't go as they planned. Oh well....

This ongoing soap opera is only increasing the level of skepticism here. Someone is badly injured in an automobile accident, yet two days later wants to go to the IHOP? Get a clue here folks, someone "badly injured" is in the hospital two WEEKS after an accident.

Frankly, it's amazing to me that this poorly constructed piece of fiction continues to have legs, but it's apparently going to continue.

wow

don't talk to the insurance people, have your attorney do it...IHOP is terrible, I went in there ONCE and the servers were arguing LOUDLY with the manager and the cooks, I heard atleast 3 dishes smash the floor in anger, when we told the manager at the time we were paying our bill that it was rude and we would like a comment card she said "yeah I'm sorry about them" it was HER causing the drama and commotion! the nerve!

sue them, sue them for whatever you can just because they are dicking you around, DO NOT TALK TO THEM ANYMORE you are only giving them info they can use against you, period end of story.

You truly deserve every penny of that $750.00

"I truely (sic) hope someday you do (have children), and this happens to them." What a great parent you must be.

Of course a friendly lawsuit is settled out of court. But if you want anything more than allegedly offered you'll need to at least see a judge and/or a jury.

Oh yeah, the jury! What makes you think juries aren't convened for civil cases? What lawyer is giving you advice?

And you misspelled "moron", among other words. Were you trying to be ironic?

Same bull once again

Adam:

Once again you have proven how much of a childish moron you really are. I'm not miss informed, most VA do not continue to use VA services after they leave the service. But, you apparently have, now who's sucking what out of the government. As for our parenting skills, Like any REAL parent will tell you, they're not perfect and you learn as you go, but we are in fact great parents and anyone that knows us would attest to the fact. So your nonsense is unjustified and uncalled for. Again, it must really tick you off to be shot down by so……. Many others on this site. Get a job, get a life and get over it.

Ukiah:

What, his hand was burned, not his entire body, where do you people get your 411 from? I was badly injured in a car accident you freak. You want to know what happened; a friend of mine was driving and two cars in front of us slammed her breaks, for no reason, then the car in front of us hit her with such impact that he came backward very fast. My friend slammed her breaks and tried to avoid what was going on in front of us. But we ended up in a front-end-collision type accident because of the car in front coming backward. The entire passenger side, where I was, was completely crushed, want to see pictures? The air bag didn't deploy in time and my forehead went through the windshield, and yes I was wearing a seatbelt. Because of the seat belt, I had server blunt chest trauma, enough so I had trouble breathing for weeks, I broke my right collar bone, needed stitches in my forehead, Sprained my right wrist and had numerous contusions all over. So, my husband and friends took us out thinking this might make us feel better, as we couldn't do anything else. So if you don't know what you're talking about, don't open your mouth.

The only thing that “went wrong” with our son's situation is still the fact that we got no real apology, again, we never asked for money. Come on, how can you possibly put a price on such negligence of someone else?

The facts, as you have presented them

"I had server blunt chest trauma, enough so I had trouble breathing for weeks, I broke my right collar bone, needed stitches in my forehead, Sprained my right wrist and had numerous contusions all over. So, my husband and friends took us out thinking this might make us feel better, as we couldn't do anything else. So if you don't know what you're talking about, don't open your mouth. "

Let's stick to the facts here please:

1. I never mentioned your child. An elementary reading of my post should have shown that it was YOUR injuries I was discussing. So much for your "411".

2. "Freak"? So much for intelligent, mature conversation.

3. Finally, am I the only one that read your paragraph above and immediately thought "BS!" ??? I don't think so. Let's disect it. Here is someone who supposedly has gone through everything but childbirth and a heart bypass operation just TWO nights before - and decides that the best treatment for her stitched up, broken, body is to go to the IHOP. Say what ??? Well, stick to your story, that's certainly your right - I'm just stating for the record that it sounds incredible to me, and that I'm not buying it as written. No, I don't know you, nor do I need to. But your credibility only decreases as this tale gets further embellished, and it only weakens your position. If you doubt that, hypothetically speaking only, my opening statement in opposition to your claim would be along these lines:

"This lady, by her own admission, was unfortunately badly injured. Also, photographs that she acknowledges she has in her possession will clearly show that she was not able to carry, transport or properly care for her infant at the time of this unfortunate incident. Furthermore, due to her own needs, other members of the party were quite understandably directing their care and attention to her (again, please see the photographs), rather than the infant. So, it's clear that the resulting incident, however regrettable and unfortunate, would never have happened had the adults in this case simply exercised ordinary common sense and care, and not willingly and knowingly placed themselves and the infant in this situation in the first place."

And honestly, that's about it. Signed, sealed and delivered. Look... I am TRULY sorry for the injury your baby suffered - and in fact I'm just as sorry for whatever injuries you received earlier - and I mean that sincerely. But you must look at the facts in this case (as YOU described them) and get the emotion out of the equation. Once that happens, which of course is a tough thing for a parent (like you and me) to do, I think the responsibility is at least shared, if not totally in your corner. I appreciate that this is not what you want to hear, it's simply my opinion and nothing more.

I sincerely wish you and your family only the very best in the future.

I nominate you for Mom of the Year (not!)

How is it going to help your child by calling everyone who disagrees with you a moron? This all could have been avoided if you and your clan could control your animal instincts long enough to keep from stuffing your faces and watch over your (that's right YOUR) children.

And if I H O P is serving this super hot food, at least on the day you were there, how come no one else (like your "witnesses") had their mouths burned? Even conceding the age of your child, and (reluctantly) conceding that he/she had 3rd degree burns, an adult would get at least 1st degree burns.

I agree with the one poster. Take the money and run.

I WAS AT IHOP AND I SAW EVERYTHING

I want to say that i was there when all this happened. I was sitting next table over when this all happened. They ordered their food and they just remembered they dont have no money. Well they didn't want to tell the waitress that they didn't have the money cause they were hungry. I heard them discussing how to get to eat it for free. Well they got the food and after they finished it. April (wife) went around asking everybody for money so she can buy diapers for the baby and some others if they can donate money for the baby's college fund. I know cause she asked me.

Well i guess not much luck than i noticed she was talking to this 1 guy and he went directly in men's bathroom and i say 2 minutes later, she went in men's bathroom also. I didn't time them or anything and i didn't care what was going on in there. I say around 15 minutes later she came out and 3 minutes later he came out smiling, a really big smile. Well i heard Dale mentioning a plan to get the meal free. They ordered biscuits and gravy and can't remember what other stuff they ordered when they received it. When the waitress turned her back. April screamed and picked the baby up and went to the cashier. She was yelling and using foul language, not the manager. Well the manager wrote her name and number down and will have someone call her within 48 hrs.

She yelled what about her baby? Manager said You can take the baby to emergency room and have the baby checked out. He gave her his business card and told her send the bill to this address. She said ok she will do that in few days when she can. He said maam, you have to do that today, we will pay for the hospital bill if you take him there today.

She said she will do whatever she want and she getting an attorney and going to sue you and waitress and ihop for everything we can possabley get. Baby has 3 degree burns and also for mental anguish and for damaging our family. Our family will not be the same again. He said thats fine i will still have someone call you within 48hrs, she told him don't bother doing that. I will have my attorney call you.

That is the truth. They lied about the settlement
no lawyer's took the case. She waited almost a week before they both took the baby to hospital.

And as for April and Dale sorry i had to tell them what happened. All those mean things you been telling everybody when they responded that just i had to finally tell everybody what happen.

Oh April and Dale what was your baby's name again? Im not sure but i think you mentioned Mary or someting like that. o well got to go buy all

There are others out there with my name...Wow!!!! I'm so excited!

April,

Thanks so much for letting me know that I had "rebottled" several times. Is that some cool term I need to know for this site? Apparently, I either did this while sleepwalking or maybe there are others out there with my first name. If so, wow, that's exciting! You know I thought for all these years I was the only one!!! This is too cool!!! April, again, thank you soooo very much for the entertainment! Do you have a fan website? Can I get an autographed picture? I now even have friends and family reading this site because its so great! Thanks again and keep up the good work!!!! :)

This Rocks!

I stumbled onto this website and thread quite by accident. I have to say that I just spent the most entertaining 2 hours reading this entire thread. It's like a bad soap opera you can't stop watching or a poorly written romance novel that's just so cheesy you have to keep reading it. For April and Dale, Thank You for this evening's entertainment. I will be sure to look up more of your threads as I have gathered that there are many more. Hopefully they will be as long running and entertaining as this one. :)

TV dinner

My question is if they also sued the TV dinner people for getting a 3rd degree burn from it?

April

Do you ever read what you post? I cannot believe you are allowed to run free.I have never threatened Dales life. I'm sure you will make sure it's plenty short. Would you really deny a disabled veteran his medical benefits? That's part of the deal that every soldier, sailor, marine or airman is offered by our government.

If you or Dale had the temerity to serve, I certainly would not deny you medical benefits, especially if you became disabled as a result of your service. You two seem to be missing something in your lives. I truly hope you find it before you poison the minds of your children.Bye the way, I do have five well adjusted children.

I can only hope your children have influences outside of your disfunctional home.

Ape

Where and when did you get the idea that I don't know what the electoral college is? You have accused me of many things. Every single accusation you have made is untrue. When you don't have an intelligent comeback, you just make something up. You are truly a couple of sad, sad individuals. I was wondering, how many wheels does your house have?LMAO!

Ukiah

Thank you very much for being a sane voice in bedlam. These poeple are freaks. I really doubt that we can convice them to be rational. I guess we have to let them go where they want to go and do what they want to do.But you sir, make good sense.

April and your trained monkey

You get dumber and dumber don't you? You two have more trouble conducting day to day business than any two poeple I have ever met.Do you think that acting like a decent person might work. I swear I've never had as much trouble as you've had and I'm probably a whole lot older. How can any business measure up to your expectations? Oh by the way April, I do not own a resteraunt. I'm a wholesaler so just keep making assumptions bonehead.

Won't get fooled again.

I admit it. These folks got me good. I was actually polite to her, and even felt genuine regret for all that had happened to their family.

Well, as the saying goes,

Fool me once, shame on you.
Fool me twice, shame on me.

Won't happen again. Turns out, these "grieving parents" Dale and April are actually quite prolific posters here, and in fact are members of the "faculty" of this site - or so they claim. In his own words:

"Oh Adam, anything new in your life? Oh, that's right, you're sit on your but collecting things you don't deserve. Do you know what a comsumer advocate is? Sorry are the words too big for you? That's what we have done, as asked by the EDitor. So get off your fantasy land BS.

Dale - Waldorf, Maryland
U.S.A."

Well, I admit, even I don't know what a "comsumer advocate" is. I've done quite a bit of consulting and advocacy work over the years, but have yet to meet a "comsumer", especially one sitting on his "but".

So, I'm done with these two tag team morons. I knew there was going to be trouble when they put dial up lines in the trailer park down there in MD - and now we are seeing the result. Definitely a lesson learned on my part, won't take this bait again.

Adam, get over yourself!

Ukiah:
I appreciate your opinion, the problem here is Adam. He has chose to continue his childish crap, not only to us, but others on this site. My hospitality is taken out on most, but deemed for him. The fact of the matter is, my husband is very protective of our children and myself. By taking us out (2 days after the accident) he thought this would be good, as I love any time spent as a family. I have SLE, so the pain from this accident is mild in comparison. As for our son, there was no way around what happened, we did everything in our power to help the situation, while IHOP continued to ignore and bash us.

Danielle:
You didn't just stumble onto this site, you're listed rebottling numerous times to others.

Adam:
Again, with your bashing. Someone else, which we tend to disagree with, made it clear on another post stating that you abusive behavior on this site is uncalled for and uneducated. But you came back and replied to them that they were this and that because they stood up for us. That person did not, again we don't always agree on other posts. But your unintelligence shows when you can't even read. May God, you don't even know what an electoral vote is, yet you swear you're a “wholesale” business owner and been working 29 years. That would make you in your 50's, and yet you act like your two, amazing. You have not only threatened my husband's life on another site, but have done this to others and anyone who has read your post with F as every other word, knows you couldn't possibly own anything. Keep it up, I will personally go to the Editor to see if he will block you from this site, as I'm sure others have.

I have disagreed with others, agreed with others, helped many on this site and can appreciate a good response, but yours are of no common sense. If you take care of a business the way you continue to pick fights, well, we know how people like you wind up, don't we?

Typical

I opened this report, I saw it was from 2002 and there's a crazy amount of post. I read the top few, and yeah, people come on here to bash the original poster down. I've gotten use to the people that come on here, act like stroke bags for their own amusement.

I know this happend like 5 years ago, but the best thing would of been to call the police and report the injury when it happend, I've learned that the hard way.

EDitor's Staff Comment ..Shelly ..

Shelly,

I'm sure you are a good mother and have very good children. Have you never had an active child dart into the street?

I'm sure that is the case is you and your children are normal. If not, I think you have another issue. Anyway, Thank God! you have never had one of your children get hit by a dumptruck.

That is just what I have witnessed. Based on your judgemental paradigm, the mother was to blame when her 2 year old child decided, (yes decided, they have minds and a will) to play "keep away" when he saw Dad come home from lunch.

That vision has haunted me for 17 years. I cannot bring myself to blame the mother, more than the truck driver. Nor can I blame the child. Some things happen, and if it had been my child, I would have had a problem forgiving the truck driver, although he was heartsick and devastated by his careless actions which took the youth.

I hear plenty of talk about parents blame in trusting their children to pederast-priests. I have one thing to say and that is, God help anyone who places a flame, harmful substance, or creates a harmful situation for my children.

Please re-think your judgement of this mother. I have another bone to pick with IHOP and that is why I am also less likely to help them. News has just come to me of a scam by IHOP servers which should be forthcoming by the victim. Keep your eyes peeled for this outrageous rip-off.

Frank Torelli
Staff@ripoffreport.com

Silence is golden....

April,

You don't heed advice well. The best thing about the Rip-Off Report is that you can sit back and allow others to step up for your cause. The "victim" doesn't have to be foul or nasty (you wishing injury to another person's child), allow us to be terse.

Posters have warned you to remain silent after the original complaint--but you haven't. By now IHOP has your thread and will use it to its own advantage. Allow us to be your voice--but keep us updated on your progress. Naturally, we are all interested in your story. I would not address any of the responses--if you will notice, ED has done that for you. Just ignore us and stay focused--its just chatter.

Good Luck,

Thank you Frank, and in response to Shelly

Really, you have four children???? Then where would you have placed a 15 month old, in China? Your comments have to be the lamest and stupidest that I have ever heard. Irresponsible individual huh, what the hell are you? Sounds like another IHOP employee tring to cover IHOP's butt.

The other comments you've made, appearently you read what you wanted in this report from other rebuttals, because all your bull was already proved and discussed.

So, I'll make this short and sweet, you collect your Welfare check and continue being the only good mother in the world.

Exasperation

Wow... where to begin? I can't believe there were so many childish puns and finger pointing. First, with a situation a serious as this one why should it matter if there is a typo or misspelled word? And yes, there is a difference. Secondly, for someone to say that it was a parents fault, just exasperates me. I myself, have children. I have two, ages 3 and 8. I have been to restaurants many times with my children. I would have my youngest in a high-chair while my oldest would wildly want to have my direct undivided attention.

If there is anyone out there who can say that they themselves watch their children AT ALL TIMES, is a damn liar. There is always that one moment where something or someone has your attention whether it be your other child or your spouse. Being a parent, when one of your children get hurt you automatically go through the whole, I should have been paying attention, I should have listened better, or I should have said no... but it doesn't matter what happens, we feel that way because we are their parents. We are supposed to protect them and keep them from getting hurt.

But as a waitress serving food in a restaurant you should know that young children always grab hands first and it is a reaction to take it straight to the mouth. It doesn't matter if you have children or not, no I don't think that should matter. A person working as a waitress should well know not to set plates down in front of children, regardless the age of the waitress. I have NEVER been to a restaurant where I have a waitress that has set a plate down in front of my child. The waitress usually hands me the plates and says "Please be careful, it's hot" or something to that effect. So, there is fault on her end. That is part of her job, handing out the food and setting the food down.

Dale and April, I am so sorry that you would have to go through that and your poor child. I can't even being to imagine the pain that your child would go through. I hope that your child is well and that you have found some peace with all of this mess.

I try to teach my children patience and to behave properly, but lets face it... when you put a toddler into a high-chair, do you tell them to blow on their food before they eat it? Sure they do, maybe when they're 3, but not 15 months. I maybe the only parent who did this, but I would wait until his food was cool, then I would set him into his high-chair and give him his food, READY to eat. He would proceed with picking his food up with his fingers and eat. I did not teach my child restraint, especially when it came to his food and his chair. When food was placed on the top of his chair, he knew it was ready to be eaten. How is a 15 month old to decipher whether the food is hot or not, when they are at a table and food is placed in front of them?

Adults should be ashamed for saying 'you let your child'. I have no problem accepting fault when it's at my door, but let me tell you, this is absurd!

how to get your revenge

A while back ago, I used to work for this company. I know they stink with the way they run business therefore I can show you a couple of ways to get back at them for what they have done to you and your sone.

Ihop corp owns more than 1200 stores nation wide. 95% of those stores operated by franchisees.

Now most of these franchisees don't know what the hell they are doing when it comes to labor department laws.

I have helped several others whom were looking for revenge just like your self and they succeeded with causing alots of pain and augony to these franchisees.

now thatw what you have to do.
you have to initiate a case with the labor department involving this particular Ihop store. you can do this by getting some one who works there to call the labor department (time and wage division)and tell them that they were not fully paid for the time they worked, or manager was clocking them out without their permission or they have deducted hours (or money in case the caller is a server) from their paycheck due to a customer walkout.

now this dosen't have to be true and remember that your goal is to initiate an investigation.
If you can not get some one to do this for your, you can imporsenate a person who works there but remember that you are going to need their full legal name and social security number. (labor department will never investigate you or mention your name to the company).

From my previose Ihop experience I know that almost no ihop franchisee was ever investigated by the labor department without been fined a large ammount of money (some fines reached up to 120k).

Most ihop franchisees depends on mexican help in the kitchen and from my experience with them I know that 85% of these mexicans are illegal and have no authorization to work in the united states. Just by calling the Immigration office and report this Illegal help this franchisee could be fined up to 15000 per each illegal employee he has working for him. even if he could prove that he didn't know about their legal status at least he won't have this help anymore and it will take him months to devolope new help and that translate to money in their case.

one more thing to cause them a headach is to call the helth department. remember that the helth department has to investigate every single reported incident by any caller by sending a helth inspector to the reported location.

• found hair in my food
• hot water in bathroom was not hot enough
• no baby wipes in bathrooms
• no ladies sanitary towels in ladies bathroom
• flies in the restaurant
• roaches in the restaurant
• mold in restaurant
• employees did not wash their hands after using the bathroom
• cooks are not wearing gloves
• cooks are not wearing hats
• server who is pulling the food out of the window is not wearing a head cover
• server has long finger nails
• saw server wiping her hands on her auburn
• food or salad tasted sour
• food was not hot enough
• chicken was not done from inside or frozen from inside
• pork shop was bloody
• found non food object in my food
• server had body odor (smells)
• my vegetables tasted like blood

remember that if some of the above sound silly to you but in fact it has a signeficant meaning to the helth department investigator.

you can also call the count cleark office and find out who pays taxes on a (give them the full address of that resturant)and report that company name to the better business bearu. that will hurt the owner when he tries to do business with companies which are members of the bbb.

i hope that will help you to get some of your degnity back and gives you some comfort.

A little bit of reality...

April... I'm sure that you are a fine mother, I myself have three children and know how difficult it can be to manage each of their actions every second of the day. I can also sympathize with your concern over your child's injuries, my daughter has a disease that required a liver transplant a year ago. Your child was harmed and you want someone to pay for it- which is certainly understandable. I find it hard to believe, however, that your child's injuries were as severe as you assert. If your child recieved second and third degree burns from the food in question, the plate itself would have to have been so hot that the server would have recieved at least first degree burns by serving it. If that is the case, then it is understandable that the server fled from the table in a rather rude manner. Also, even though it is hard to understand, neither the restaurant, its management nor the server is legally obligated to ensure that food is delivered in a manner that will thwart little hands from digging in to hot gravy. If our legal system awarded damages to people whose children did something stupid our economy would collapse. I'm not calling your child (or you) stupid, but your's is the kind of event which restaurants simply cannot prevent, and if they were expected to then there wouldn't be any restaurants because they wouldn't be able to operate under such rules. Per the editor's comment, please note that restaurants in every statebut Oregon are only required to pay servers 1/2 of minimum wage, and, contrary to popular belief, tips do not generally add up to much (especially, I would think, at a Waffle House). The average server nationwide makes about 7 dollars an hour putting up with crap that some people wouldn't deal with no matter how much they were being paid. Waiter/ waitressing is a low paying, usually unbenefitted and always demeaning job. As such, to expect that servers be of such high intellect as to strategically serve food in a manner that will not harm a child with flailing arms is ludicrous. April... there is a reason why you are having a hard time finding a lawyer to take your case- you simply don't have one. Sorry to say it, but no jury would ever award you more than the $750 you have been offered. Take the money and run, don't waste any more money on lawyers because they cannot help you.

my second response...

Let me start off by saying that I've been drinking, probably too much, tonight. I stated before that the restaurant in question was Waffle House, when it is in fact IHOP. Also, I claimed the editor of this site asserted that servers should be more adept at their jobs, when what he actually stated was that restaurants should pay better for higher quality staff, an idea which I wholeheartedly agree with. I feel that I have a unique perspective on this case as I am an attorney who financed his education, while raising three children, by waiting tables. The question here is not whether the incident transpired, but of who is liable. When a child is hurt it is very easy to assign moral responsibility to another party, but much more difficult to realize that in most cases the child is at fault (legally). This seems rather insensitive, to assign responsibility for third degree burns to an infant, but children often do things for which no adult (and no corporation) can (or should) be held responsible. April- again, I have nothing but the utmost sympathy for the fact that your child was injured (and I do not think that you are a bad mother). The fact of the matter is, according to the evidence put forth, that your child was injured as a result of his/ her actions; not because of neglience, recklessness or indifference on the part of the server or the restaurant (or yourself for that matter). If I were you, I would be happy that you had the insurance to cover your child's medical expenses; server in question probably did not have any medical insurance. If you have not already done so, I urge you to take the 750$ that has been offered to you. That is a rather generous offer. My heart breaks for the pain your child went through, and for any long term difficulties which may result. I am sorry to say, however, that sometimes bad things happen to people, children included, and though the temptation may be exist to assign responsbility to someone else, the hardship must ultimately be borne by those injured and the people close to them. Best of luck to you and your child April, please do the right thing and honestly decide who is really liable here before you waste any more money on lawyers, they will scam you for far more than IHOP ever will.

Tim from Michigan

Funny, in the first part of your rebuttal you go on and on about things that haven't been said, etc. then in the next part you go on about having symapthy, etc. I don't want anyone's sympathy.

To admiting you've been drinking and trying to say your an attorney is really hard to believe since most of what you wrote was complete bull. First off, I DO have an attorney for my son, and have been approached by numerous other attorney's. Sorry to have to correct you. And the comment about the server would have got burned by a hot plate????? Where did you read the plate was hot? The gravy was hot! It is the neglect of the server, why, because the fact remains, my son would have never placed his hands into the gravy if the server didn't place it DIRECTLY in front of him to place his hands into it. She had numerous tables aside, behind and in front of her that she could have placed the gravy on, we also did not have anything in front of us, but our drinks and she could have placed it in front of any one of us, but choose not to. No matter how anyone destorts the facts, IHOP is at fault.

As I stated, this goes way beyond the burns he received. He went for his 2 year physical. The doctor diagnosed him as having, Autism caused by a tramatic experience. Do you realize what Autism is? My son my NEVER be normal again and may need speacial care the rest of his life, but $750 is good with you, right? Imagine not being able to do the things you want to do, having to devote most your time to only one of your children and trying to explain to his older brothers that he can't help the way he is now? Words just can't describe what this accident has done or what it will do in the long run. The doctors can't even tell. I even sent a letter recently to the insurance company for IHOP and asked for a very small amount considering. I asked for an even $2000 (since I know someone will write and ask how much), why did I ask for this amount? I figured the additional cost for us not being able to potty train him of what the additional cost of siapers would be, I figured the amount it would take to get him the learning matterials, etc that he would need. (Sign language books, resource books, etc.) The additional cost of groceries, becaus ehe WILL NOT go near anything warm or hot and has set what he will eat. And I figured in any additional costs that may occur. This isn't asking for much. If it went to court, do you really think that a jury would look at my son's hands or listen to what has since happened to him and find in favor of the resturant, NEVER. So No, I really don't think I am asking for much. But, I still have not received a response. So, If by the end of the week I still don't hear anything, I WILL sign for my son's attorney to take over from here.

Sorry, But Mom bears responsibility here

I have children... 4 of them in fact, and while most CERTAINLY there should never be a case where a IHOP employee should use foul language...

Mom...you need to accept responsibility for the fact that YOU...yes YOU allowed your child to place his hands in the food.

The server did NOT spill the food on your child....YOU negligently allowed your child to put his hands where they DONT belong.

I am VERY sorry for your sons injury...and I also do find it rather unbeleivable that a plate of gravy from IHOP would be at the 165 degree plus temp( F) to cause immediate blistering as you say...BUt even assuming that is true....

YOU bear the responsibility for NOT watching over and our for YOUR child.

I truely hope your son heals....but I think its fairly clear from the replies above that those of us that are parents know where the blame belongs and the blame clearly belongs on the IRRESPONSIBLE individual who places a 15 month old at a dining table and allows him to place his hands in a plate of food.

management and help leave much to be desired.

Read this report for the first time this morning from begining to end.

IHOP isn't the first place I would eat. Ate once and I do have to agree the management and help leave much to be desired.

My comments though are directed to mom and dad here. Having a young child is both a blessing and rather stressful. I just wonder in this "sue you for everything" world we live in who will cry foul if junior breaks a window and mom and dad get drug into court because they feel IHOP (or whoever did them or thier child wrong) should be responsable. Damn....I just don't belive that we live in a society where everything is someone elses fault. Yes, the manager was an a**, and yes IHOP bears some responsability for the childs burn, but to drag this HERE for almost 2 years. I just hope you don't get sued for something your child does. I don't think we could stand you crying when, with bat in hand, your child is said to have broken something and you looking for someone else to blame.

On the sympathetic side (yes, I do have one), I hope your child has healed from his injuries.

I have a seriouse Question to ask all participants

Are any of you an ATTORNEY? Probley not. So do not give out legal advice if you have no idea what you are talking about.

It is in the best intrest of the orginial author of this case that they only follow what legal advice is given to them from their attorney, not from those who think they know the LAW!!!
There are many factors that do play into this type of case, and it is necessary to find that information.

If you have never taken a legal course before, Keep your thoughts to yourself!

As for the Dale and April, April is a Paralegal, If I am not mistaken here from what I have read, I am currentley in courses for not only Paralegal but as well as my lawyer's degree. Believe me this case does in fact have many factors that are playing into this childs scars and pain along with the emotional endurance that this child has had to endure!

Smile I'm on your side with this issue that must be resolved. But definitely not for $750.00!!!!
Best reguards in the mean time and keep up your spirits!

When will this fiction be put to rest?

David, I commend your recent post for its neighborly tone. Obviously you are one who has read these posts and tried to make some sense of them applying logic and rationality. I must however take exception to a point that you make.

Some of us are definitely against these charlatans and definitely, in this case, pro-IHOP. The calumnies here are such that I would stick up for Satan himself were he libeled in the manner Dale/April have degraded IHOP.

Dale/April have made a sport of attempting to besmirch the reputation of the Rip-Off Report by the posting of outright lies in the guise of truth. Fortunately, we have been able to drive them to ground.

Unfortunately, they continue to stick their heads out of their spider hole when they think the truth squads have left. They function much like a herpes virus, and as much as we pick at this scab, this cold sore that tries to silence the mouth that is the ROR, they keep coming back. Instead of giving them sympathy for imagined slights, ask them instead what they have to gain by sullying the integrity of this website.

Objective Comment

I am a mother of three children. Ages 19, 15, and 12. I have lived through the toddler years. I know very well how fast things can happen. The waitress SHOULD NOT have placed hot food in front of the baby.

When orders were placed, did the baby speak up and state that he wanted biscuits and gravy?

The actions of the waitress and management in this situation were deplorable. The least anyone could have done is show concern for the burned infant.

I am not going to venture as to the extent of the injuries sustained, for I was not there. However, the manager should have have apologized and offered to pay for a doctor visit.

This mom was highly upset over the injury to her son. Any mom would have been.

I do have kids! How dare you place the blame soley on the waitress!

She was doing her job, and while she could have placed the gravy in the center of the table or by one of the adults, you, as a parent, should have immediately instructed her to move it or moved it yourself. The server most likely set the gravy down without thinking about the child right by it. Like I stated in my subject line, I do have kids, two of them. One is a toddler, and I know how they like to reach for everything they see. That is why I am careful about what is in her reach, and no, you can't watch them every second, but in a restaurant situation, I make sure their plates are placed by me so that I can cut up the food, etc. You were watching when the girl put the food down, and while your hands were full, you still had the ability to talk, didn't you? I am a server myself and I serve many families with small children, and when I bring food for them, the parents always have me put the hot items out of their reach.

The only thing I can agree with you on is the fact that the server walked away when your child was screaming. She should have came right back to see what the problem was.

With all of that said, I'm sorry your child was injured. I hate to see my kids in pain too. However, I can't sympathize with you any further than that. You were offered $750 by IHOP, which is more than what most places would give you. Your wanting to get more is just obvious greed.

WOW!!! This is more twisted than a script of Desperate Housewives!

Now--since I'm new to the site and generally just skim, I'm going to research some of the other scams posted by April & Dale. Hope I have time enough to finish them before midnight, but it's noon already and I'll have to take time out to eat two meals during that time. This tome is filled with so many inconsistencies, I hope I get as big a laugh out of the others.

OMG This topic still going?

Timmy my lad April and Dale have been exposed over and over again here and in thier many many topics posted in the Rip Off Reports as scam artists. We all believed them when this first happened but if you will read thru the many threads you will see they are just dishonest nut jobs. I cant believe thier still spinning this web of horescrap.

My response

Okay I would like to start by saying that I am an ex-employee of the IHOP restaurant in Columbia, MO. I have filed my own rip-off report also relating to the burns that I suffered while working at this location.

I cannot believe some of the rebuttals that have been posted to this report. Espescially the ones stating that there is no way a person could suffer those kind of burns from a serving of IHOP's biscuits and gravy. Having worked as a cook ther I assure that it is very possible. This mixture if fresh (which is rare but does happen every once in a while I am sure) has just come straight of off the grill which is over 400 degrees. This gravy comes to the store in a bag in powdered form. It is mixed into boiling hotwater and then place into a steam table with boiling water underneath it. As far as it sticking to the childs hands this is also very likely. The steam table by IHOP regulations is cleaned at the end of every shift. (except in most cases at the end of the night shift where they are busy mixing pancake batter from bags that at our store sat in the dishwashing room causing them to get moist and attract bugs to the holes that formed in the bags. While they are supposed to cycle these bags and use the oldest ones first our store was always very busy and just usually grabbed the top bag in the morning until monday (the day before deliveries) where we generally used the last bag. At any rate while cleaning the steam table the containers including green beans, spaghetti sauce, corn, mashed potatoes, vegetable blend, brown gravy, BISCUIT GRAVY, and multiple other hot items are placed on the counter. This allows them to chill slightly and for the gravys to settle to the bottom a little bit making a thicker stickier pasty substance at the bottom. While policy does state that they are supposed to be poured into a new container before being placed back into the steam table I very rarely saw anybody do this. When we got busy and started to dip into the bottom of the bucket it became obviously thicker and being at the bottom of the bucket which is actually submerged into the boiling water just enough to keep from floating it is very very hot. Any server in their right mind should have placed this away from the child. They even provide small ramikens (not sure if that is spelled right) of syrup for childrens servings for the very reason that they sit in the warm storage near the heat lamps but dont come from the coffe style carafe which is microwaved on a regular basis. They specifically have policies in effect to avoid incidents like this from happening. However they only work if every server in the store follows them which I am sure doesn't happen in even one of their locations. While my suggestion may sound wierd I highly advise it, really it is up to you whether or not you are willing to do this. In my case, which I am also posting on this site, I contacted the lawyer team for Waffle House which may sound wierd but they have been very very helpful and even volunteered to take them on pro-bono as they are their biggest competitor. Also in some states this paper that you signed giving away your rights to sue later can be thrown out in the event that an appeal to the courts is approved.

My last comment goes to the people like Lou and Samantha that posted rude and ignorant comments. I am willing to pay you $750 USD to allow me to pour gravy onto your hands that has been allowed to thicken in boiling hot water. I think it may be worth it for the entertainment value, provided you sign a paper stating you wont sue because according to you 750 dollars is enough to cover the pain and suffering you will sustain from the burns. If this was to happen to your children you would also be very very upset and anybody who wouldnt should have their children taken away. A parents protection of their children is the strongest human instinct their is. Espescially in the case of mothers. This has been proven and in court cases there has even been precedents set where murder and manslaughter charges have been thrown out in cases where the parent felt their child was threatened. I feel for you April and hope you get what you deserve which is much much more than 750 dollars. I believe it should include any and all reconstructive surgeries as well to keep your child from having permanent visible marks left from this incident. I also sincerely hope that your child has healed well and continues to recover from this traumatic experience as that is as important as anything else that can come from this.

Smells Fishy.

1. Autism is not caused by burns.
2. Biscuit gravy has pork in it. Due to trichonosis concerns, most states mandate that restaurants serve any pork products at a temperature of 140 degrees.
3. Your child was blistering and you wasted time arguing witht he manager?
4. Your wife is a paralegal? Obviously she's not a very good one because your posts demonstrate a complete ignorance of the law and trial procedure. However this is typical. Most paralegals I know like to pretend they have JD degrees. (And by the way...yes I am a lawyer.)
5. Based on your responses, I don't think your child has autism or CP. I think he has genetic stupidity.

Get a job and stop looking for get rich quick lawsuits.

Keep an open mind.

Before you agree with anyone who is more than happy to castigate April and Dale, you should read ripoff's 62072, 64253, 83476, and 96400.

These four should be considered supplemental reading and they completely changed my opinion of the IHOP scenario. The inconsistencies that you refer to—I found them to be more than simple inconsistencies. There are significant blank spots in this thread—missing posts, I thought. The first time I read it—it didn't even make sense and I lost interest. Dale and April seem like they get really angry, right out of the chute, and for no good reason. Then I stumbled onto these four reports—Ohhhh. Enlightenment. I'd be pissed and defensive too.

I read the entire Waldorf Ford scenario after reading these also. I'm in the business (be careful what you reveal about yourself) and reading what they went through regarding their Focus—let's just say that they do not deserve all of the responses that they got there. And to be told not to come back to a dealership isn't all that uncommon. If the Service Manager thinks, or rather, insists that the high pitched whine isn't coming from your car, he can elect not want to do business with you. My mother has a vehicle that she has to bring to Denver (2 ½ hour 1-way drive) for any warranty concerns for this very reason.

I agree with Robin, Jacqueline, and Michelle. In fact, I'll go so far as to say that these ladies were on to something and but that they needed to look outside this board. What was happening politically and economically in April of '03? Whose IPO was being launched in April of ‘03? It's an idea…

For the strictly sabotage angle, I'm also casting my vote for someone from Tupper Lake. ED has some history there, to say in the least. Look at the current physical state of his former real estate holdings. These buildings have fallen in disrepair and I'm quite certain that whoever owns them has allowed them to deteriorate simply because of reduced property taxes.

Certain prominent people in Tupper Lake probably wouldn't mind seeing this site go down in smoke. I, for one, have had some very spicy commentary regarding the “personal parking” situation and have been a bit aggressive in pursuing the fine details.

The report filed from Altamonte Springs, Florida…I'm suspicious. I'm currently writing a book that takes place in the Adirondack region. Tupper Lake was formerly known as Altamont and while there is such place in Florida, it's in the Orlando outskirts like most of the towns from which the “flamers” hail.

So before you form an opinion--enjoy reading.

What kind of parents would not watch their child around the table?

I've raised 7 kids, and I've never let them grab things off the table, whether it be gravy, forks, knives, or glass objects. You should have moved the gravy yourself because YOU are responsible 100% of the time. Then you sue IHOP because you're too busy stuffing your face to watch your kid. Thanks for driving our prices up and I'm glad you'll stay out of IHOP. I think they should even serve you with a "no trespass" notice.

gravy does burn and scar

My mother was 14 years old, and making dinner for her family. And before anyone gets uptight about her age remember this was in the 50's so children did not lay around doing nothing at home. She was making beef gravy and as she was carrying the bowl to the table it slipped out of her hands. As she foolishly when to grab it she got a handful of gravy. She spent one week in the hospital with her hands bandaged and she still has the scars. Unlike boiling water gravy sticks to the skin and does not cool off. It is just like grease, candy, all which will burn longer and do more damage than water. If you cook you know these things. What made it worse is there was no contact with running water immediatly. So every second it was on the skin it was burning deeper in the skin.

My My My

Oh My, It's Michael again. You love to drop off the face of the world for some time, then reappear with comments that are always against the person who files their reports, yet your come back is always, “I have made my own reports and have helped the rip off report. Bull, you help yourself by making yourself feel better ripping into everyone else. You haven't helped anyone, but given them all someone to vent out on. Grow-up and stop insulting even your dog's intelligence.

As for Ella, if that's your real name, who in the hell do you think you are? Let me guess you're the one in school that everyone else picked on, so you find this site to try to fight back. Our son is Autistic and he does have CP. Let me make this very clear, only an immature asshole would call any child suffering from these disorders “Stupid” as you have. It would be in your best interest to jump off a bridge, seeing how you serve no better purpose. Again, it takes a lot of nerve to call a child this, when you seem to be the only stupid thing out there. Am I Pissed? Oh YES! Better yet, I'll pass your rebuttal on to everyone I've meet going through the same problems and see if any of them find your comments needed or funny. You and Michael would make the perfect match, oh but most of us know that won't happen since we all know the REAL Michael. HA!

People need to really get over it all, this has been dead and over for a long time, we weren't out for any money, as made very clear, but we did want IHOP to know what they did and to make sure this never happens to anyone ever again. We have done just that, they have changed their training practices to prevent this. So, we did win. Find something new to start and stop with the same lines, it gets really old.

For Marc, same parents who sit around and play xbox and PS2 all day long

Marc,

These are the same parents who sit around and play xbox and PS2 all day long, then complain that the circuit city in which they bought them are racist.

Maybe these 2 should spend less time in front of the TV and blaming everyone else when something bad happens to them, and start taking control of their lives, and act like adults.

But, that won't happen, because it's easier to blame someone else instead of solve your own problems.

So, April and Dale, how are things going with the racist against white people circuit city that employs a lot of white customer service reps?

toddler safety

I read part of the story and some of the rebuttals and nowhere in your story do you mention a toddler highchair. You may have forgot to mention it or you may have not put him in one. I don't have any kids but I do have a nephew who is less than 2 and when i take him to a restaurant I get him a high chair and securely fasten him into it and make sure he is 2 feet away from the table. Highchairs have there own little tables for the toddlers food to be put and it is put there by the parents. Any restaurant up here would be shut down if they put the food on the highchair table. I don't know what your situation was but from the sounds of it you had your son at the table with you where he had access to the table. If you did then it is not the fault of the server it is your gross negligence that caused the accident. I am not saying IHOP is not at fault they should have been more careful where they place the food when me and and my family order they put what ever was ordered in front of the person that ordered it. But if your son was at the table with you which is probably the case from how the story is told then it is parental negligence it does not sound like he was in a highchair because if a server put anything on a highchair table then they would be held criminally liable for endangering the safety of a minor and you would win by a landslide in a court of law. All restaurants have highchairs even macdonalds so saying they don't have highchairs won't work either.

Oh MY, Paul Pickle you are a joke.

OK Paul Pickle, lets face it, you can try your BS on any report on this site attacking anyone you want and trying to make yourself look better, it doesn't work. Hello again Shawnagunk, love the new name. You don't actually think that people are stupid enough to believe different. We have all read your name attacking the same group of people over and over again. You really need a hobby, I'm sure your therapist could help you with something.

Oh, and do a search on me, any company that I've "busted" on, where do you see a lawsuit????? There is something seriously wrong with you.

As for the employee in NY, you give people a perfect example of why resturants go out of business and why so many lawsuits have been filed. Your attitude alone proves this. I guess you also don't read very well or have no children of your own. Why? Simply because I said my son was screaming and crying like he never has, not a child just crying. And babysitting, HAH! No matter what business you work in, rather it be a resturant, a department store, etc. you are trained and told to make sure the customer is SAFE. You do know what that word means right? And someone that brings up a two year old report just to run off at the mouth has some social problems of their own.

what a terrible situation, a different point of veiw

I'm sorry to hear what happened to your child and hope he is doing better. I've seen how quick and eager children can be and children do not know any better especially when they are that young. To receive good customer service the waitress should have been paying attention as to what she was putting in front of a young child, period .... and i know that we have all received bad customer service at some point or another and just go back and think about how you were treated and how it felt.

What should have happened was the manager should have been fired for the way he treated you and the waitress put on warning, being that the manager is the one who teaches their employees how to treat their customers and it's quite obvious that he did his job very poorly.

Everyone has a different point of veiw in this matter and i think that everyone has forgotten about what real cutomer service should be about. I know for a fact that it has gone down the drain in the past 10 years or so. I may be young but even i've noticed how disrespectful people can be towards their customers.Remember customers are the ones paying their paychecks by buying that companies business.

To the Editor

Hi all,

I don't think anybody is trying to be mean. I just don't think this situation makes much sense. The original poster says the waitress put gravy down in front of the toddler, but what does that mean???

For example: Was the toddler in a highchair? Or was the toddler in an adults lap? Or was the toddler sitting on the booth, or in a booster seat?

If the toddler was in a highchair and the waitress put down hot gravy on the highchair eating surface, that would definitely be neglect.

If the toddler was seated on an adults lap, both the waitress and the adult would be neglectful.

There's simply not enough information for anybody to be for, or against the situation without knowing all the fact, FIRST.

And I really do very much agree with the Editor. So many will jump in without knowing the full information, make their stabs at people who truly are victims and then victimize them further. Honestly, someone victimized who comes here to file a report doesn't always put all the info in, at first. But why do they have to anyway? It's not their job to satisfy all the nosy people who insert their snouts constantly, it seems, into other peoples misfortunes. Peace and Love.

IT'S SAD BUT TRUE

I AM AN EMPLOYEE OF IHOP.

I MUST SAY I AGREE WITH THIS INCIDENT THAT HAS OCCURED, I RECALL SOMEONE SAYING THE GRAVY BEING 2OO DEGREES??

ACTUALLY ABOUT 180, ON THE STEAM TABLE.

WE SERVE OUR FOOD IMMEDIATELY AFTER BEING COOKED.

THIS DEAL ABOUT GRAVY AND AIR; COOLING; TOTALLY RIDICULOUS!!

I GET BURNS THAT TURN BUBBLY ON MY FOREARM JUST CARRYING THE PLATES OUT TO THE TABLES!!

SO AN INFANT/TODDLER WOULD HAVE EASILY SUSTAINED 2CD AND 3RD DEGREE BURNS.

THE GRAVY IS HARD TO GET OFF WHILE IT IS BURNING INTO YOUR FLESH, OUR EXPO HAD SOME GRAVY DRIBBLE OFF THE PLATE ONTO HER ARM AND BURNT HER, IT DOESN'T WIPE OFF AS EASILY AS YOU THINK.

AS FAR AS THE WAITRESS, IT WAS HER FAULT; IN TRAINING YOU ARE SPECIFICALLY TOLD THAT, DO NOT PUT ANYTHING HOT IN FRONT OF SMALL CHILDREN.

SOMEONE SAID SOMETHING ABOUT THE TABLE BEING FULL; NONSENSE, SHE IS TO BLAME TO THE FULLEST.

IT TAKES TWO SECONDS AND IGNORANCE OF A LITTLE TITTY BOPPER WORKING FOR IHOP FOR AN ACCIDENT LIKE THIS TO OCCUR.

I HAVE WORKED FOR IHOP NOW FOR THREE YEARS, WE HAVE NEVER HAD AN INCIDENT LIKE THIS IN OUR RESTARAUNT, BUT I BELIEVE THIS WAS TRAMATIC FOR THE LITTLE BOY; AS WELL AS HIS MOTHER.

THANKFULLY HE IS YOUNG AND WILL NOT REMEMBER WHAT HE HAD WENT THROUGH.

YES, I DO HAVE A DAUGHTER MYSELF, 2 IN FEBRUARY, AND SHE STILL GRABS ANYTHING THAT IS SET IN FRONT OF HER, SO THOSE OF YOU BLAMING A LITTLE BABY FOR DOING WHAT THERE INSTICTS TELL THEM TO DO, YOU'RE WRONG IN THE FULLEST.

THESE BABIES DO NOT KNOW TOUCHING HOT FOOD IS GOING TO BURN THEIR TINY HANDS NOR DO THEY EVEN KNOW THE DIFFERENCE BETWEEN HOT AND COLD.

THE AUTISM I KNOW NOTHING ABOUT, SO I HAVE NO CLUE.

BUT I DO KNOW IHOP GRAVY IS THAT HOT, I HAVE 2 SCARS TO PROVE THEY SERVE HOT FOOD!!

LEAVE THIS WOMAN AND HER CHILD ALONE PLEASE.

What can we do as a consumer?

I ask this question. What can the consumer do to get restaurants to train their employees properly? Any suggestions from anyone?

I finally read through the complaints and rebuttals and I'm sickened by the coldness and
heartless people that would bring these parents
down at a time in their life when they really
need moral support. I think restaurants do have
a moral responsibility and obligation to see that the people who come there can expect a reasonably safe environment in which to enjoy their meal.

This is a FAMILY restaurant and I
would think that IHOP would do everything in their corporate structure to have a training session for their new employees as well as their
other employees in safety issues and how to avoid
such accidents as what this poor child endured.
In fact, I think it would benefit eating
establishments of all kinds to have safety issues presented to their employees by management in not only in avoiding accidents of this kind but in matters of food safety such as sanitation and food prep procedures to avoid food poisoning. I think a couple of sessions would do it on a periodic basis throughout the year.

I think this couple deserves to be compensated
for this terrible accident and I would tell them to go for whatever they can get. It seems that the only way big corporations listen or change their ways is when there is a law suit against them. It's only when they start LOSING money that they sit up and take notice. It's too bad that it has to take a lawsuit for companies to put better policies in action but that's the way it is.

I'm sorry for the pain and suffering that Dale
and his family has gone through and I just hope
that they seek God in all this and find future blessing. May the rest of you folks stop being
so judgemental and try to find compassion within your souls.

Illegal to Refuse Telephone for Emergency Calls

You did contact the police about your false imprisonment and also about the illegal refusal of a telephone for an emergency call - right?

If not, why not?

If so, what did they say? (And, why didn't you mention it?)

I dont think these folks are trying to get rich from IHOP

Ive seen some crazy stuff on the reports but this one takes 1st place. I have to applaud everyone here who has an opinion about this. I cant figure it out. Yeah the victims parents are way outta line saying stuff like "I hope the same thing happens to your child" but trying to put myself in thier shoes maybe I would do the same. I know for sure I would be mad and upset. I dont think these folks are trying to get rich from IHOP. I think they are pissed off thier baby got burnt. Both sides have points, some good some bad and some ridiculous. I dont think anyone here is against you and for IHOP. I would really like to see this manager come here and post his rebuttal. I for one am emailing IHOP and asking them why they are not defending themselves. Im just sorry this little one got burnt as everyone here is im sure.

prime example of why insurance rates are so high

hello.....don't let your infants play in hot gravy.....it must be ihop's fault....and if you need to go to a hospital don't let the ihop manager stop you!!!!!!!!! the boy now has autism from a gravy burn???? WHATEVER.....here is a prime example of why insurance rates are so high....frivolous claims.

You Should be Conscious of how you are Perceived

I just want to say a couple of things. I have only read about 3/4 of this very tedious thread and just had to comment. I myself AM a lawyer, but I am not here to give legal advice, only to make some hopefully constructive comments.

To the parents, I'm not saying that you ARE this way, but you COME OFF as rather money hungry, and for lack of a better word, ignorant. It does not help to call everyone bad names and wish bad things on their children. More importantly, when you want a lawyer to take you seriously, or more importantly, a judge or jury, you want to answer questions clearly and express your concerns. Additionally, it doesn't come off well when you tie your son burning his hand to a developmental disability, autism, and cerebral palsy. I sounds like you are just ringing up the dollar signs in your head. Also, I believe it was Howard that asked some very legitimate questions. Why, if the burns were so bad, did it take you 30 minutes to leave? I cannot understand that part at all, nor can I understand why there would be suck bickering over the bill. If nothing else, I would have just tossed the manager a 20 and bolted out the door. Lastly, everyone that has criticism is not an IHOP employee. If I were an IHOP employee, I would not race to their defense automatically. I have seen numerous complaints by employees of companees. It's not like the waitresses are earning large portions of stock. I was quick to give criticism when it was warranted regarding my former employer.

I think that this was an honest mistake by the waitress. You get what you pay for. I don't know who expects perfect service for a $5.99 meal. The waitresses are probably in high school or college with know children and rushing around to maximize tips in order to offset their $3/hr. wage. Ultimately, you are the one who is responsible for making sure that your child does not grab something hot, and should be willing to take some responsibility for that. In the service industry, you really get what you pay for, and rather than trying to get money for someone's attitude problem, you should focus on helping your son. If I could get money for every time I had rude service, or even incompetent service, I would retire now at the ripe old age of 26.

I hope that you learned from this experience, and it helps you to handle people and situations better in the future.

View From Both SIdes of the rope

I hope everything has been resolved for you. It is common sense not to set anything even warm in front of an infant. No matter the age. I have and still work in the hospitality industry. As a server with or without children of your own, you know not to set anything warm in front kids under the age of 6. For those that do not understand, a plate of gravy is just as hot or hotter still than a cup of lukewarm coffee. On the skin of a small child that is multplied by 3 at least. To the family I wish you the best of luck

What's Next

If the kid goes nuts over this and the Mom has to quit her job over a burn blister, what would possibly happen when the kids breaks an arm or gets stitches? Call Homeland Security.

Hot gravy on the table. Kid put his hand in it. He got burned. Brain got taught. Move on.

Learn Before You Talk!

I happen to be one of those idiotic morons who work for IHOP. First of all the blame for this incident lies not with the company but with the server. It was wrong to put hot OR cold food in front of a toddler. I however find it difficult to believe that everyone in your party was holding their food in the air. And that the only food placed on the table was in front of the toddler(and by the way toddler and infant imply two totally diffrent age groups). At no point should this have been allowed on either the server or YOUR part.

Then comes the question as to why someone did not immediately take the child to the nearest sink and rinse the gravy off as opposed to using a napkin to wipe the childs hands. I also find it hard to believe that with the child screaming as you say no one in that restaurant came to help. Staff or other customers. We also have to pose the question as to, with such burns as you describe, why you would wait to pay your bill or argue with the manager BEFORE taking the child to the hospital. It takes one person to talk to a manager or pay a bill not an entire table. In that situation it would also be entirely understandable for 911 to be called. At what point did the bill become more important than the welfare of the child?

So in my opinion the only thing you deserve is for the hospital bills for that day and possibly the follow up visits to be payed. And not anything more. I'd also like to say that for you to wish pain and suffering on any other child simply because someone has a diffrent opinion than you is sick. Karma is a hell of a thing but it will come back on you. Have some respect for other people and stop thinking of what you can get out of your childs suffering. I am anxious to hear any kind of response you may have. Please feel free to e-mail me directly.

So ridiculously old, but couldn't resist..

This report is so old, so fabricated, and so redundant I couldn't help the entertainment value of a boring evening...

The only thing you need to know to know these people are lying is in one rebuttal.. This is copy and pasted exactly, with my comments in the brackets, how sad to lie for attention, entertainment, boredom perhaps even.. I guess we will never know..

**Get it together people!

Let me start with Bea. First, you made the comment that we should answer your questions and you should not be required or responsible to read the other posts. Yet, you want to continue to ask the same questions and make your own wrong, rude and opinionated assumptions. So, YES you do need to read the other rebuttals or posts and then when you have something of interest and not the same song and dance, we'll talk. By the way, if you read your own rebuttals after writing them, you see why we are so angry with your insulting rebuttals. And, you can't apologize for something that you continuously do. You keep telling us you have a life, etc., yet day after day you rebuttal. Funny!!!

**As for Howard, my wife is a Paralegal, so what the courts would want to know and ask, I assure you, she knows. And yes, their attitude and behavior does have a baring on any case involving an injury. As for your comment on, “parents are held responsible for their actions and their children's actions." Oh, give me a break. This is a clause for a case against a parent whose child has murdered, robbed or raped someone. Not for an infant being burned by the incompetence of a waitress.** (Notice Dale says his wife, here)

Just since you all seem to be to lazy to read, I'll clarify your repeated questions. Yes, the waitress placed a plate in front of my husband,*(Notice, suddenly, Dale has switched genders, mysteriously)* which was to close to my son and he was moving it. She also handed him a plate at the same time that went to another one of our children. She also placed a plate in front of myself that went to people down and then placed another plate and the gravy plate in front of my son. So how was it not our fault and hers, well duh! As to how we were sitting and how many people were there, Fine. There were four adults and four children (3 of which were ours.) They placed us in two small tables, placed together and our infant was sitting in a high chair on the front side. My wife and I on each side our other two beside us.*(Back to a man again)* The other two adults beside them and the other child on the other end. When we got there, the waitress already was snotty. She took us to our table and we asked to be placed at a larger table and complained of the smell. It smelled like the entire floor was covered in mold. She sprayed some Lysol and told us that the dinner crowd would be in soon, therefor we could not move to another seat. Nice huh?

As for what we did, well, our son started screaming. The first thing you do as a parent is to try to get the gravy off. We used napkins, it stuck to him, I ran to the bathroom and got wet towels and once the gravy was off noticed his fingers blistering up. We tried to leave! The girl was standing at the table because she just placed the plates in front of him when this happened and while he was screaming, she walked away. Didn't apologize, didn't asked if she could help in anyway, nothing.

Do you know what the manager said when she called a few weeks later? She said, “You have to understand, she's young and doesn't have kids of her own. So she didn't know what to do or how to act when this happened." The freaking manager said this. This was their defense. So really fight for IHOP all you want. But everyone we know will never go there again. And if their still in business when my son's of age and he chooses to file suit against them, I do wish him all the luck and will be sitting there to see IHOP go down.**

Wow!

I don't know what to believe, Dale and April contradict their story so many times who knows what is true or what is lies? April says she has an IQ of 278 but yet she can't spell to save her life and it is true there has never been a recorded IQ that high. The anger that both of them show for everyone that doesn't believe them is off the chart and with children they need to have more patience than they show or maybe we are their outlet to blow of steam. I think there is a shared responsibility here both from the parents and the server, and management to the whole incident. Personally every restaurant I go to the gravy is never hot enough. Two days after a accident that April incurred massive injuries she goes to a restaurant? That doesn't seem like an intelligent decision especially someone with a IQ 278 (sic). The way Dale and April attack people and then profess to not understand why people call them names is ludicrous, they bring it on themselves by continuing to respond to these posts, although they seem to have stopped responding. Dale said they could not say what the final settlement was due to a confidentiality agreement then later bashes Karlton for getting information from and IHOP exec that he said violates that agreement but that agreement doesn't pertain to the victim. I hope their child is okay, if he actually was injured, I am not sure I believe their story, but this was absolutely the funniest thing I have ever seen on the internet, it is a great soap opera. I look forward to investigating the other posts that have been mentioned about them to see if Dale and April have ANY credibility

To Mr. I don't know what to believe

Where did they contradict their story? You fail to mention that. Only point out misspelled words. I myself have an IQ over 250, and have misspelled a word or two..it's called human nature (especially when you're typing fast).
The anger comes from their child being hurt, and to me seems to make their story more believable, not less believable...duh.

I don't know what restaurants you go to, but the ones I've went to have EXTREMELY hot gravy..it sits on a burner all day...where do you go?
You also say "they continue to respond to these posts," and in the next sentence you say "they seem to have stopped responding"...You seem to be contradicting yourself.

Ummm, pot, meet kettle:)

obviously IHOP has admitted wrong doing if they settled with them. They would have fought it till the end if they thought they did no wrong..right?

MOSTLY, how is there anything funny about a baby being scalded..do you understand the pain of that. No wonder the parents are crazy with fury. Any NORMAL parent would be. Are you a parent? And what other posts are you talking about that mention Dale and April?...Are you taking pot...should only be smoked by intelligent people:)

Umm, Striderq

...do you realize that IHOP is a corporation that I'm sure could afford a team of lawyers!
They would NEVER settle if they didn't think they were wrong. IHOP may not think they're 100% wrong, but wrong to some extent.
Please direct us (the readers) to just one corporation that has settle for a monetary amount, but also claims no responsibility...that makes no sense.

Actually Sugarpie,

IHOP may or may not have admitted wrong doing. Often times these types of things are settled with no admitted wrong doing just to do away with the situation.

So while IHOP did pay, they may not have said quote my bad unquote.

Keep up the good fight April!!

Top Ten Aprilisms:

Only a moran would say something that stupid.

Everything I responsed on

My Son has permenent scares.

Associated degrees

biscuts and gravy

the box frooze up.

You'll also see little fees pooping up here and there.

Showing you lack of intelligence

I showed them my recite

'ciese and desist'

Thank You Nicole

Thanks Nicole for pointing out what I thought all along was the obvious, the immediate treatment for burns is to flush the area with water. If there was none on the table, I would have grabbed some off another table or ran with the child to the restroom. Using a dry napkin does nothing and could potentially lead to infection if bits of the napkin remain in the burn. The second thing to do if a child is involved is to seek medical attention, not dicker over the bill and get names to be used later. You could always go back later to get the names.

I would also like to point out that there is no blistering with a third degree burn and usually no pain since the burn is so deep that the nerves are gone. This was more than likely a second degree burn which will be bright red and "weepy". They usually heal in about 3 weeks. I had a second degree burn I got from the element in the oven of my electric stove. I flushed it with water, applied a wet dressing which I changed daily and it healed without a scar. Yes, I know a child is more delicate but flushing with water (which also reduces swelling) would have gone a long way to minimize permanent damage.

To the OP..yes, I agree your child was injured and I'm not going to debate who is at fault. I think you both need to take a course in basic first aid. If you had applied the basic tenets of first aid, you may have avoided serious complications.

IHOP Server Responsibility

I am a server at IHOP. It is the server's job to 1) greet and seat, 2) take order, 3) deliver food, 4) check back, 5) thank customer and ask to return.

I believe that what a customer does with their food after we set it on the table is their business. We cannot stay at the table to babysit your children. We have other tables to go to, as well as get food from the kitchen, make drinks, salads, deserts, seat customers, check out customers, clean up, and do our side work.

When you said your hands were full, you should have put something down so you could move the plate away from your child. Sometimes customers won't move their newspaper or hands or whatever to give us room to put the food down. They make us just stand there holding this hot plate and staring at us like we're stupid. You ordered it, you take it!

Some people are just always trying to sue. I have never had a serious problem with any customers, but if I did and it was their fault, I would not take this kind of behavior!

OH Please!

Insurance rates are high because of people like you you read what you want into something, not to mention only teading what you want. I have much better things to do then go over this time and time again for people who can't seem to read.

Insurance rates are high because of people NOT doing their jobs, such as medical professionals, resturants, etc. etc. etc.

As for the employee, if it's too much for you to do your job, I sugest you find some other sort of work. My hands were full from moving every other plate away from my son, when a server ius too lazy to move from one side of a table to the next and expects an infant to have ALL and EVERYONE else's food infront of them, come on give me a break. Think first people! Once again, we did everything we could have, the server was incompetent to say the least. If you serve like this girl did, I doubt very seriously that you've never had a problem, especially with the attitude you've shown in your writing.

Inconsistencies in Witness Testimony

First of all, the witness posted her response years after the incident. Also, I find it amazing that even though the restaurant was empty (according to April) this witness pops up and remembers everything from start to finish.

MY MAIN ISSUE with Ms. Witness is -- WHY DID YOU SIT THERE AND DO NOTHING? According to your own testimony, the most you did was shake your head. Shame on you for your laziness and lack of compassion!!

My comments are in asterisks (like **this**). I'm leaving out some of the fluff. I don't have time to compare this to Dapril's version right now.

"I was there when all this happened. I work down the street from this IHOP. I come there once a week for the last 7 years, so I know most of the staff there. I have kept quiet as Kevin, the manager then and now, knows who I am, and this may start some negative responses when I come in."

**The witness complains toward the end of this report about Kevin's bad attitude, but she still goes there at least once a week? That doesn't sound right.**

My friend and I were sitting at a both on the right side of the restaurant, so I was able to see everything that took place. There were 3 or 4 others tables being used at this time, they weren't busy at all. These people were unforgettable as so many things kept you interested in them. There was 4 adults, 3 children (2 little boys and a little girl) and this baby.

**Maybe my memory is just sh??y, but I don't remember things like this 3-4 years after the fact.**

I remember them walking in because the mother seemed to be in a lot of pain. The father had to help her to the seat and with her jacket. She had horrible looking bruises along her arms.

**Dale mentioned these bruises were from a car crash. I've been in an accident before (double-impact) and as I recall, I was in no shape to leave the house two days after the crash. Much less, would I have been in much shape to care for an infant, even at home, let alone at an outside dining establishment. Does not add up.**

The hostess sat them all in 3 tables, side by side, but not together. I remember the other lady asking if they could move the tables together and the hostess replied that the tables did not move, she was sorry for the inconvenience as they had no seating for more than 6 people. The baby was in a high chair and the only place he could sit was at the end, the other end was attached to the waitress's station.

**Again, how does one remember all of this, dialogue and all?**

I saw the mother and father sitting one on each side of the baby and each child sat by an adult.

**Two adults and the baby at Table #1 (on the end). One kid and one adult at Table #2 (in between the other two tables). Two kids and one adult at Table #3 (on the end attached to the wait station. If the tables we freestanding, not attached to the wait station, this would work. However, since the tables were attached to the waitstation, there would not be a third spot available for seating at Table #3 unless there were two people on one side and I doubt the chairs would even fit.**

Both the men seemed very concerned with the mother's well-being and kept asking if she was OK and if she needed anything. I remember one time she replied, “I'm fine, I'll heal and my family is all here." Like I said, you could not forget this family.

**What is so remarkable about that?**

The waitress came over and asked for drink orders, then came back and asked for their food orders.

**Again I ask, how in God's name does one remember these details years later? Also, why did the witness feel compelled to basically stare this family down, etc.? I have to admit, I think the witness is actually Dan/April with a good spell check program.**

A little later, the waitress came out with a tray full of food. Instead of her sitting the tray down at one of the tables behind them ,

**Why would she do that?**

she started handing plates to the mother and father to hand down. As they were handing the plates down, she did place a bowl of gravy right in front of this baby. And kept placing plates in front of him.

**How would the waitress manage to place plate after plate directly in front of the baby? The tables have limited space. The witness makes it sound like the waitress wasneedlessly putting plateafterplateafterplate in front of the baby. If Mom (April) and Dad (Dale) had already handed down, say, half the plates, to the people sitting closer to the wait station, the waitress would still have probably 8-10 plates for the other people in the group. I find it hard to believe that any waitress would bring all of this out on one tray (due to the sheer weight and space limitations on a single tray). I also find it hard believe that the waitress was too lazy to go around to each individual and place their orders in front of them. Sorry, it just doesn't make sense. In addition, this conflicts Dapril's story in which there was no other food on the table when the gravy was served.**

The parents continuously kept picking these plates up. Then this horrible accident happened. The baby starts screaming, he was rubbing his little hands together. The father picked up napkins trying to get it off. Then the mother grabs one and starts wiping the other hand. The napkins were just sticking to this little ones hands. The waitress walks away, like nothing was going on.

**She was probably getting a wet cloth. NOBODY is that ignorant.**

The mother runs a pile of napkins to the bathroom and comes back with them dripping with water.

**Wait. April has an Associate's in internal medicine and she takes cheap one-ply napkins into the bathroom to wet them down? Instead of dunking the kid's hands in cold drinks? (Also, I thought Dapril's story mentioned taking the baby into the bathroom?) Also, Ms. Witness, if you were so concerned with the situation why did you just sit there and continue to do nothing when I'm sure you were able to help out?**

I looked over again and the baby's hands were so red and bumps started emerging. The father was trying to calm to mother down and the baby was still screaming.

**And you didn't offer to help? Didn't your post say you're a grandmother? Also, I'm no medical expert, but this sounds consistent with 2nd degree burns, not 3rd degree (which turns the skin black and white).**

Finally, the waitress comes back and asks how everything was. I thought the father was going to hit her.

**She probably thought the family members had taken care of the situation. At this time, Dapril could have asked the waitress to call an ambulance. The reason the waitress probably didn't intervene is because then Dapril would have filed a complaint stating the waitress had no right to touch their child, etc.!!**

The mother tells her that she was stupid enough to place food in front of a baby and in less she was deaf she had to know he was hurt. The other man told her to they were leaving. She told them that she had to get her manager.

**Probably with the intent to fill out an accident report, which, as far as I know, is standard procedure in this situation.**

They waited and waited, the mother was getting more and more upset.

**Still, the witness is not helping. Still, nobody has called 911.**

Kevin finally comes out and tells them that they had to wait for their bill before they could leave. The other man told Kevin he must be kidding.

**The Other Man should have offered to stay behind and pay the check while Dapril rushed the baby to the ER.**

Kevin gets loud and tells them that they ordered food and needed to pay for it. The other man told him that none of the children were even served and no one else was going to eat, so they were leaving. Kevin tells them that if they move he would call the police and have them arrested.

**Dapril should have called Kevin on his bluff, left, and let the police arrest them. When the police got their story later, Dapril could have told them the story and Kevin would have been liable for kidnapping or something, I dunno, not a legal expert.**

The man called him an A??hole.

**So, somebody with Dapril's party started the cursing. It wasn't Kevin. Kevin was just reciprocating.**

The mother was still crying and tells Kevin, she couldn't understand anything he was saying. Kevin is African and has a very strong accent.

**Why did Ms. Witness feel compelled to include this detail in her story? Are we supposed to think Africans are rude, evil, cold, heartless, etc.?**

At least 15 minutes passed and he comes back and gives the mother the bill, no kidding.

**This is another 15 more minutes that could have been spent running cold water over the burns, calling 911, etc. What is happening with the baby at this time?**

My friend and I were just sitting there in amazement to all this.

**And not doing a damn thing to help. You should be ashamed of yourself, that is, if you're not Dapril posting under another identity. Were you too busy stuffing your face to worry about being a good Samaritan? I think most people witnessing this event would have gotten up and HELPED.**

Kevin was at the counter talking to a woman who walked in. The mother asked him if he minded they just pay the bill and leave. He told her to shut up that he'd get to her in a minute.

**It's funny cuz April talks a lot of bu**sh** on here but apparently has no nerve in real life when her baby is apparently inflicted with "third degree" burns.**

The mother asked if there was a district manager there, he was I think his name is Dave, and he was standing right around the corner listening to everything. Kevin tells her that the district manager already left.

**Why would she ask for a DM? What purpose is that going to serve? I think at this point in the story is where Dapril apparently asked for people's names so they would know where to send the bill, Ms. Witness makes no mention of this.**

The other woman grabs the mother and said, “Let him call the cops." and drags her out the door.

**Wait. April had VISIBLE, MASSIVE bruises all over from her accident and this woman grabs her and drags her out the door? Isn't that abusive?**

Kevin says, “Get back here B???h!" The other woman gave him the finger as they were leaving and tells the mother, she did not have to put up with anyone like that.

**None of this is mentioned in Dapril's story. Didn't Dapril actually pay in their version of the tale?**

I looked at both of them when he finally hung up and told them that they were real jerks. I paid my bill and left.

**Yet you've continued to eat at that IHOP an average of once a week?**

Inconsistencies, much? blame lies with the parents of the child

Well, after having spent the last few hours reading this entire report and comment, I felt that I really had to join simply to add my opinion. Even though it is something like 4 years old by now.

1. In my opinion, the blame lies with the parents of the child. The waitress may not have been entirely smart in placing the hot dish in front of the child, but having served as a waitress, I know how hectic things can get. I also know that it is not the serving staff's job to supervise children in the restaurant. Your children are your responsibility. Nobody else's. Yes, I know that it's impossible to watch children every second - but if you, the child's parent's couldn't do it, how could you expect the waitress to?

2. There are so many inconsistencies in April and Dale's story it's hard to know what to believe. *First, there's the
"...we did take him directly to the hospital; the triage nurse took him directly to her office and looked at him. She left us and went to talk to the ER doctor who had to call the house pediatrician. Anyway, we were told the same thing his doctor said, there was nothing they could do, and we could only keep putting cold water on his fingers to try to sooth them."
but later
"...Yes, my wife did take him to the ER, but it was to NO AVAIL!" and "...Again, this has been done and over with for sometime. You don't live where I do, you can not run to an ER, they will turn you away unless you're dying. Our local ER does not see anyone for burns. I already know this to be a fact as I had 3rd degree burns from a TV dinner and was told to go see my doctor the next day. That my doctor could tell me where to go next."
Actually, there's another inconsistency.
*Dale says that he recieved 3rd degree burns from a TV dinner on 7/8/2004 12:04:39 AM, and yet on the 7/12/2004 7:26:45 AM he says "...As for my wife getting 3rd degree burns from a TV dinner, she did."
Um. So who was it that got the thir degree burns from the dinner? Dale or his wife?
*Apparently, according to Dale, "My wife holds several degrees..." and yet she spells moron as 'moran', tried as 'TRYED', apparently as 'appearently', and uses the term 'rebuttal' (a noun) as a verb, instead of using 'rebut'. I'm fairly sure that most high school students could work out that the sentence "Then you can put your report on this site so that I can rebuttal" is incorrect. And those examples of horrendous grammar and spelling are just form one post, made on 11/7/2002 6:50:42 AM.
I may be wrong, since I only hold one degree, but I thought someone who held two would at least be able to spell and use grammar correctly.

3. As for the claim of 3rd degree burns, I find it utterly preposterous. "Skin with a third-degree burn may appear white or black and leathery on the surface. Because the nerve endings in the skin are destroyed, the burned area may not be painful." Also "**All third-degree burns require medical treatment.** Very minor third-degree burns can be treated in a doctor's office, but all others should be considered a medical emergency that requires hospital treatment, usually in a burn unit. Call 911, or get the person to an emergency room as soon as possible. Most third-degree burns require hospitalization."
If the child was screaming, was not immersed in the gravy for a long period of time and had blistering, his burns would have been second degree at worst.

4. You also said , on 10/29/2002 9:14:24 PM "...'they have allowed me...to offer you $750 for a full andf final settlement of his bodily injury claim.'
Is this man that stupid? My son would not have grabbed the gravy if the moran didn't place it in front of him. At 15 months, if you put anything in front of a small child they will pick up or play with it. ...That's OK though, we've signed with an attorney that is planning to take this as far as possible ...I hope my son receives all he can and IHOP pays out of the a**. The more I think about how egotistical and arogant this Ned Cotter is, the more I want my son to provail. How can they possibly put ...this small of an amount for that, on what they did?"
and yet on 8/8/2003 4:14:50 AM you said "...The only thing we asked for when this started was an apology from IHOP for what happened with my son and the manager not allowing us to leave."

In short: Dale and April, (if you are in fact genuine,) you need to take responsibility for your child, get your story straight and stop trying to place the blame on other people for an accident that was most definately not their fault.
Reading through all these comments, I have to say that the majority of the time you have acted in an incredibly immature and hostile fashion, especially to some people who were simply trying to give you good advice. I think you both need to grow up, learn to swallow your pride, and, quite simply, get over yourselves.

i would also like to add that where I live, this would be considered utterly preposterous. I think much of the reason this went so far is simply because of the attitude of some (not all) of America's society, in that so many people seem to think "Oh my god, you INTENTIONALLY hurt me/my son/my husband/my neighbours dog, you must pay me all the money. ALL the money. Immediately!"
In New Zealand, we accept that accidents happen, and I think you need to learn that too.

IHop burned toddler

I want to say that I have raised three children who were frequently taken out to restaurants, and yes, IHop was one of them.

It is the parents responsibility to see that things are not put within reach of small children and not the responsibility of the server or the restaurant.

Too many people today do not want to accept responsibility for their actions or non-actions. Most of it boils down to common sense. You should have taken the child into the rest room and run his hands under the cold water.

My daughter at age 2 fell at a lake we were picnicing at and in putting her hands out to catch herself inadvertently placed the palm of one hand on some hot charcoal that some IDIOT dumped in the grass. Even though we put cold water on it immediately she got a serious burn. We treated this burn with an antibiotic ointment and it healed without any infection and the scar that was left faded away as she got older.

Sorry, but as you can see I am siding with the restaurant. People today are too quick to blame someone else when they fail to be alert themselves.

I feel sorry for your son.

I feel sorry for your son it must have been an unfortunate experience. IHOP made a huge mistake by not taking action at the moment but they are not completely at fault. I understand how upset you must have been I would have been too( I probably would have hit the waitress and then called the cops even if I got arrested) but they are not 100% percent at fault,see my daughter got burned by an iron at the age of 11 months (she was already walking)My husband was ironing on the floor and she got up from a nap and being curious she kneeled and burned her outer thigh. It was a huge and nasty burn and like you said it started bubbling and turned into a huge blister. We took her to the hospital and they gave her an ointment but she has a huge scar (about the size of a palm)and will have it forever. My point is I do not blame my husband, it was both our faults for not being that much more cautious. They are at an age were you have to be like a hawk, you cannot take your eyes off them things like this are bound to happen. I wish your son the best of luck in life and I hope you do teach IHOP a lesson.

opinion Everyone is entitled

Everyone is entitled to his or her own opinion, so here is mine. The people at that particular restraunt and others all over the U.S use poor judgement and carelessness, what kind of a ignorant fool sets a plate of hot food in front of a baby? You are absolutley right, babies are interested in the world around them and use there hands to explore it, which can mean trouble sometimes.

A child that young can not know the consequences of his or her actions, therefore if a dumb waitress/waiter sets a plate of hot food in front of him/her the child does not have the ability to say to his/her self " hey that is probably very hot and it might really hurt me, so I better not touch it."

As for people saying his parents should have been watching him, if they would read the complaints they would realize that everyones hands where full, and to tell you the truth a parent can't always watch a child and sometimes accidents will happen. But the "accident" at IHop was not acceptable; the family was there for a nice breakfast and should have recieved flawless service.

The waitress who brought them there food should of had enough common sence to not set a plate of hot food in front of a 15 month old child, especially when she saw everyone elses hands at the table where full.

I have a 2 year old daughter, and she knows the meaning of "hot" but when she was around the little boys age, it seemed everywhere we would go to eat, we would have to tell the servers time and time again not to put the food directly in front of our daughter.

I applaud your persistance in this case and I really hope your baby gets better and that awfull restraunt gets what they deserve. Good luck, and I am sorry for what happened to your son.

For the Editor (Dale and his wife) and everyone else....

Autism is not caused by trama, and even if it was it wouldn't be caused by a burn to the fingers. Signs of autism almost always develop before a child is 3 years old, although the condition is frequently not diagnosed until later. Most research suggests that people with autism have irregular brain structures. More study is needed to determine the cause of these irregularities, but current research indicates they are inherited.

The below is a cut and paste from WEBMD.com:

web address: http://content.health.msn.com/content/healthwise/195/62547

Autism is a disorder that interferes with a person's ability to communicate and socialize. People with autism do not process sensations (sight, smell, sound, touch) properly. Because of this, a person with autism may react strangely to sensations.

He or she with Autism usually have a high tolerance for pain, or may be overly sensitive to sounds or touch.

Read the above paragraph carefully. High tolerance for pain. If your child is Autistic then why would he have been screaming at being burned if he's supposed to have a high tolerance to pain? I know that this is not always the case but something doesn't sound right about this entire story to me.

The gravy could not have been that hot. Perhaps the plate, however, was. In any case, where was the child in relation to the mother?

I'm a server in a restaurant and I can't believe that a server would put a plate, hot at that, in front of a child. I'm sure the whole story is not being told here. Perhaps the child reached for the plate when it was in front of the mother...but that wouldn't sound as good now would it?

You certainly didn't settle because you had other opportunities to get more money. You settled because it was your only option. If you had a solid case, you would have taken it fully to court. You didn't.

You've also shown that you're not entirely truthful because you were trying to say that this whole problem has caused his Autism. I don't care if you're a doctor or not or if you understand the disorder your child, you should have known, when your child was diagnosed, that this issue with IHOP had nothing to do with your child's disorder. This shows me that you're quick to *think* you know what's going on. Perhaps, this also shows you are mistaken in your claim against IHOP. Someday, you will have to face up to what really happened there...

B from Arizon!

First let me start by saying, appearently you work for IHOP, you don't even have enough integrity to place your name, you weren't there, get a life.

My son was burned very badly. It was the servers fault. IHOP refused to take care of their cause. I never said this caused my son's Autism, the doctor said it may have, learn to read. Yes, my son has a high tolerence to pain, but let me see anyone with a high tolerence to pain NOT scream from 2nd and 3rd degree burns, not to bright on your part. You need to go back and read you "WEBMD" better. It also says that no two children with Autism are alike and display the same characteristics. Researchers believe it is inherited, but in our son's case, it is not. We have twins 5 years old then he is and they are well above the intellegence of other children their age. And Autism is usually diagnosed by the age of 2, in some cases the child does not display uniquic enough symptoms to be diagnosed as Autistic until 3. Most doctor's and parent's of Autistic children believe that the DTaP and MMR shots may have a hand in the growing number of children with this illness, which is being protested and debated in Congress now. And, yes, our son did have a reaction to the DTaP shot. And, yes, any neurologist will tell you that trauma may also be a factor in Autism. You should really do some more reading before you rebuttal to something you seem to know so very little about.

We only settled with IHOP because we didn't feel like the B.S. from them and wanted this to just end. We had numerous attorney's requesting we employ them for this case, it was rock solid. But again, we appearently have more integrity than you.

How would you have gone about it? Another American or Non-American wnating to sue for everything IHOP had? That's what kind of person you sound like. You don't have a clue. We have been through hell and back and this will be are life until we die and he's our son so we except this. Our son has also been diagnosed with CP. So, I have better things to do then deal with a crappy resturant for years to come.

unsuprised by some of these people's behavior

I have read all of the above and was completely unsuprised by some of these people's behavior. In this day and age, nothing suprises me anymore.

I have a 5 year old, 2 year old and a 3 month old and I can tell you from experience that CHILDREN ARE LIGHTNING FAST. Unless you are an octopus or maybe The Flash, there are just some days were you just are not fast enough.

My husband and I eat out frequently and there have been many times where a waitress has told us "please be careful the plate is hot" or "here, let me just give this to you". I have only had one waitress handle coffee just a little too close for comfort once and my husband (a police officer) gave her the evil eye and she backed off. I have been fortunate and lucky enough to have never had this happen to me, but if it did, I would not stop-EVER-no matter how long it took, how much money it would take; to make the people who hurt my children pay. End of story.

My thought on this whole incident is the fact that someone put a hot plate and/or food (and who cares how hot it is or what is on it) in front of a young child. That is #1 in the list of do not do's in a family. It goes right along with don't play in the street, don't talk to strangers, don't put things in the light sockets etc. A child's first instinct is to grab. We learn how to do that before we can sit up, crawl, talk, or run. Usually in that order :-) It is part of the learning process. Hmm, what's that smell? It smells good, what is it? I think I am going to touch. In the meantime you have your 5 year old blabbering on about something, your 3 month old crying for some unknown reason, you can't remember when you last checked your voice-mail and are thinking about work, not to mention how the hell you are going to fit all those none essential plates on such a small table and whoops there goes the 2 year old's hand and if you are lucky its just one. And no one can tell me that you haven't recieved like 3 plates for one meal before like at Cracker Barrel. For the 4 of us we usually end up with 3 plates per adult and 1-2 plates per child depending on what they ordered. That is 8-10 plates!!! We have to stack the darn things.

I feel sorry for you and I wished this would have turned out better for you. Regardless how bad anyone may have been hurt in a similar situation, they should have acted in a more caring and dignified manner. "Oh, is everything all right? I am sorry this happened, what can we do to help? or We are really sorry, this one is on us."

The bottom line is they should train their employees better and I mean the managers too. Without good employees making the customer happy, there is NO business period. It is all about the customer. THE CUSTOMER RULES. They need to meet the customer's needs no matter how young or old or get out of the way. There is a poster in my office that says, "It takes years to make a customer, seconds to lose one."

Northwest AR
#5 fastest growing region in the US

Constructive criticism met with Hostility...

My name is B! I don't write out B-E-A. So sorry for not taking the time to explain that to you.

First of all, I was only letting you know what I KNOW about Autism, as I'm in an organization that raises funding for the research of new medications and possible correction of Autism. I only gave you the WebMD site online so that you would have a reference and proof of what I was stating.

I have two brothers; one a Doctor, the other a Registered Nurse (RN) (Los Angeles Medical Center, Tucson Medical Center). I also have a sister who is also a medical researcher (Brain Trauma, Neurological Research) and also does studies and testing for MDMA, MDA and other brain-altering drugs. She happens to currently be testing certain new drugs for effectiveness on Autism and has me helping her on further researching for causes of Autism. A head injury is the trama your doctor is speaking of, not a hand injury. I'm not saying that the burns themselves weren't tramatizing to a certain extent but I've gotten opinion after opinion on this matter and each doctor I've spoken to independently agrees that it's more likely to be caused by a head injury or a birthing injury. Sorry if that doesn't help your case, but I'm only trying to educate people who read this.

Second of all, insulting me is so childish. Grow up. I never once insulted you. The "learn to read", "not to (it's spelled "too" for your information) bright on your part", "we apparently have more integrity than you", "you don't have a clue" are very uncalled for. I never said you had no integrity and just because I simplify my 3 letter name is a low shot by you. You've become defensive over something that you shouldn't get all defensive over. I wasn't attacking you, I was trying to educate you and tell you that, from my point of view, your story doesn't sound correct. I never said it WASN'T correct.

Next, I'm a server at Denny's. Don't laugh, I do it part time because the owner is my Aunt and they are short staffed. I help out my family whenever I can. I was a manager at a 4 star restaurant called The Grill at Hacienda Del Sol. I currently have a degree in Hotel and Restaurant Managment, and a Medical Certification in Shaken Baby Syndrome and SIDS (Sudden Infant Death Syndrome). I'm still attending College for other degrees and certificates and, although, I work for Denny's part time, I also work a very lucrative full time job.

You're right when you say I was not there. However, if I was, I don't think that I could say I'd ever have something as odd as your story happen to me.

I am a wife and mother. I know how children are, and can be. I also know that when I'm at a restaurant and my child (with or without my niece and nephew there) is with me, I watch carefully where the server places my food. I know the plates are hot and even if they aren't, I don't want my child to grab the food and fling it all over the table or room. I would have sued the server, not the restaurant. I'm honestly sorry this happened to you and your child but I'm sure this whole mess could have been prevented.

A woman's motherly instinct should always to be to protect her child. I let the server do their job and I keep my eye on the table and my child. This is what I've always been taught to do, perhaps this was a lesson to teach you what you need to do. If you don't agree with me, then that's fine. I'm only trying to help.

I'm an American. I'm white if that really matters to you. I never said sue IHOP for more or drag it out, I was saying that the way it sounded to me was that your case had a loop hole. I was curious to know if there was anymore information that you may want to reveal about the case, as this story sounded chopped and placed together. AGAIN, THIS IS ONLY AN OBSERVATION. If you want to get upset and defensive, you do so. You'll only make yourself look angry and foolish in my eyes.

Again, my apologies for your pain. I never meant any offense. You may reply, if you wish, but please, lay off the insults or implications that I'm of less intelligence than you or that I'm of a lower "life-grade" than you are. This kind of behaviour never solves these situations.

If the waitress put a hot plate full of hot gravy in front of the child...that is her fault.

Yes, this story is quite old, but I came across it and decided to make a commment anyway.
I am a Human Resource Manager, for many years, and dealt with workman's comp claims as well as general liability claims. Now, in all reality, IHOP is insured. If the waitress put a hot plate full of hot gravy in front of the child...that is her fault. Most business' have safety programs and first aid programs in place.
For her to just walk away is rediculous.
Second, maybe it's IHOP's policy to never admit to wrongdoing, ecspecially when there could be a claim or suit involved. They need to make sure they are sympathetic to your issue, but most places never admit to wrongdoing. They are told specifically not to. (just like if you are in a car accident, your carrier tells you to not admit fault, make sure the other party is safe or ok, but do not admit fault)
They should have immediately offered hospital assistance, and exchanged phone numbers and addresses.
Someone where I worked fell on a step and chipped their tooth, hurt their mouth. We offered them to immediately go to the hospital.
we filled out an incident report and filed this claim with our insurance carrier. It is considered a General Liability Claim. (somewhat similar to workman's comp claims). We opened up a claim, informed the person that was injured of their claim number and where they needed to call for more information. Once the claim was opened, the customer stayed in contact with the insurance company only.

My job was to take a picture of the step the customer slipped on, and to make sure the customer called the insurance company, and not myself.

Do not take blame for the accident, but take action.

They should have handled this case the same way.
They should have told you to fill out an incident report, forwarded it to there insurance company, and did their investigating..IE pictures, etc....

The insurance company will gather all other information such as doctor bills, records, etc.
Then they would take care of them if deemed necessary.

I have dealt with angry people, who tripped, fell or was hurt some way or another on our property. If it is on our property, then it is our responsibility to fill out an incident report with as much information as we can on the accident and the alleged victem. Then we forward this claim to the insurance company. If need be, they will in fact investigate it themselves, sometimes privately...without you knowing.

The manager of IHOP should have comped your food and asked you if you needed to take your son to the hospital.

They should have offered as much assistance as possible.

They should have safety programs in place for their associates.

And even though I do not have children, I know to never place anything hot or dangerous within a child's reach.

Most business' have safety training in place to coincide with their insurance company because it helps keep their rates lower (such as slip proof shoes, or training manuals/ programs/ videos).

But maybe IHOP isn't really a great company....

It's a shame...but I see no need for a lawsuit

I am sorry to hear that your toddler was burned at the time. Baby skin is delicate and it doesn't take much to burn it.

I don't agree that you are entitled to any type of lawsuit to IHOP though. I'll be honest here on my views of IHOP. They are a pretty crappy company overall. They come across as dirty and filthy, both the help and the management are a bunch of dingbats, and they're expensive and nasty. For the record, almost all of your breakfast and Denny's type restaurants come across as filthy and nasty. However, it is YOUR responsability and YOUR responsability alone to watch over and protect your kids. Unless the staff are either blatantly reckless or malicious in their behavior, the waitress is not to blame for your child's actions. The people at IHOP are not your babysitters. If they offered you $750, take it, and leave them alone.

Besides, if the place was moldy and nasty, then why did you go there in the first place?

Bea: get a hobby!!!

Bea, you sound like someone trying to make things up as they go along. Plain and Simple. You do not know what your talking about, I don't care who you've asked, my child has the best doctor's money can buy. I could care less if your black, white, green, whatever. And flat out, I don't believe you help with any research or you would act like you had a little more sence.

This "you insulted me is childish" B.S. is just that. Like I said, learn to read. If you read what you wrote, you see you did just that, insulted myself. I guess you want people to believe you should get Mother of the Year. Whatever! If you were any kind of a mother, you'd know you're way off base on this one.

This has been done and over with for some time with IHOP. You bringing this back up after all this time, shows you have no real life. Get on with insulting someone else. I'd love to see what you report's complain about. Probably something stupid like, "The clerk cheated me out of a dollar." So really, get a hobby, a have much better things to do then argue with someone that pretends to be someone their not.

I Feel For You!

I have a 5 month old baby and if someone ever did that kind of stuff to my child and then acted as if it weren't their fault i would probably knock them the f*** out. I can't stand people that don't take responsibility for their actions. It just like a man who goes to jail for selling drugs and then says it wasn't my fault i was ratted out. This kind of stuff really ruins my outlook on life.

I would do everything in my power to get something done about it and i'm so sorry that this happened to you for a MANAGER to lash out like that when your son is in total agony is bullshit. I work at Sonic and i have handled the gravy before there and it burns so bad when it hits and it does stick as soon as it hits. I've got burned i don't know how many times, but i'm strong i'm an adult i can handle it for a baby though it would be pure agony. I deeply feel for you and i am an IHOP customer but i don't go there much. I live in Enid and we have some of the best wait staff around they would never do any if those things. So don't be mad that i go there it is a nice place here. But i send my deepest appologies on your side and on my town ihops side.

Take some responsibility for your actions

I decided to read the entire post. A guestion pops into mind. What of your responsiblity Dale.

1. Why didn't you watch where the wattress was placing the food?

2. Why didn't you move the plate your self before your child touched it?

3. Why didn't you take the child to the washroom and pour water on the hand? Approxomately 40% of the damage happens after the burn occurs that is why you must cool it down as fast as possible.

4. Why didn't you just push aside the manager when He stopped you. Or just have your spouse take the child to the hospital while you discuss the situation with Manager? Then follow along in a Cab after.

Take some responsibility for your actions as well Dale. As a parent you have to. By placing all the blame on the wattress is denying your responsiblity also. In this particular situation you could have prevented the accident from happening also.

I've been met with hostility again.

I was only trying to help, Dale.

I have many better things to do than make up a story about my life. The way you sound in your posts give me the impression that you're defensive, angry or maybe have something to hide. I'm no judge of that. I only state what I read and comprehend.

I even stated that I was sorry for what happen to your baby. I never said it wasn't the server/Manager/IHOP's fault. I merely ASKED for more information (where is the child in relation to the mother?) and I never received an answer. I read my posts, thank you, I just don't appreciate attitude when I'm doing nothing more than trying to help.

I find it humorous that, instead of addressing any real topics here, you feel that it's necessary to attack my credibility. I am who I say I am and I'm not really concerned if you believe me or not, I can't make you listen or make you learn the information I know. I can only put it there for you to read. What you do after that, is your business.

I sincerely hope that you're not angry like this all the time in real life.

I'm done with this now. I DO have a life and this subject, without talking about the accident or Autism, bores me. I wish you the best.

For Sugarpie, second try

Actually, lawsuits are often settled before the trial with the company/corporation/city paying money but not admitting any wrong doing. Read the newspaper for: the latest lawsuit against a police force; the car manufacturer and bad tires and banks having accounts for payday lenders. These are three recent examples where the company/corporation/city sued settled the lawsuit before the trial started by paying money WITH the stipulation that they were not admitting any wrong doing. It happens all the time. Shoot even some of the med companies do the same thing on lawsuits about bad effects from their pills.

I give up.

I was being nice. I did apologize for coming off a certain way when that was NOT MY INTENTION.

I still don't understand why you behave in this manner when I was only trying to help.

Everything I've told you about myself is true. I am involved in Neurological studies. I don't understand why you are trying to discredit me. You seem so angry and no, you didn't answer my question in any of the posts to me. I'm not interested in your posts to other people, and I should not be required to read EVERY post on here to get one simple answer. You've told me all about your childs problem and I believe you, regardless of your anger. However, I don't deserve the hostility. You really know how to upset those who are just trying to help, no wonder no one wants to be nice to you. You don't know how to have a constructive debate.

In the future, I will watch for your posts and those from your wife and I will warn others against your anger, as it's very destructive. I sincerely hope you don't treat your family in this manner. You should have learned a long time ago how to be a better person and keep your cool with these matters. I've had situations that have bothered me and upset me even, companies ripped me off and I have had injuries with one of my own children.

When I'm met with disbelief, I take the time to explain it the best way I can. If they don't believe me, then that is their choice. It is, after all, a free country with independent thought.

You go your way, Dale, and I'm going to go mine. I hope that I never cross your path in the future, and that, if I do, you learn how to act more like an adult and not get so upset.

People like you is what ticks me off!

No anyone reading you posts wouldn't believe you. And no you don't have a life as the other person rebuttaling.

I am pissed off because my family was treated in this manner. For the other person, The watress was placing serveral plates down, not just the one with the gravy. We did try to move it asap, but it wasn't fast enough. I take it you do not have any children or your rebuttal would not have been so egotistical of wanting us to rebuttal. As for Bea, you want so much to know where the "Mother" was in all this, like before, you can read, right, then I just answered your question. You were given a reply, because your question was already answered.

As for your information, since all this, my wife has been involved in everything my son has gone through and will go through, as listed above. I quarentee she know's a hell of alot more than you on this issue of the accident, the Autism and the CP. She is involved with numerous neurologists at Children's Hospital, she has been involved in all the different decisions that Congress has made in reguards to Autism. And yes, she makes sure Congress knows the affects Autism has on families, education and life long treatment. She hold's an Associates Degree in Internal Medicine and Paralegal Studies. She meets each month with 2 seperate support groups and discusses all this. She meets once a month with a group of people compossed of the Board of Education, Doctor's, Specialists, Teachers, Administrators and Parents as to how to improve the Special Education for Children like ours. So I know your "facts" are B.S.

You want to share with people what you ant and not what is true. SO you really do need a life, because this is one thing you can not debate with my wife, you will not win.

You have got to be kidding!

So you were able to "dig up" information on a situation that happened 3 years ago? Do the same people even work at that IHOP? Restaurants have notoriously high employee turnover. I am also amazed at the people on here who are condemning the women for being upset and wanting justice for her child. Nothing changes the fact that her child was burned and she was treated unjustly in all aspects by IHOP.

Dug a little on this one

IHOP is based near my home and sure enough the person reporting here forgot to mention a few little things,

They sat and ate their meal AFTER the child was served.

They did not report any burn for three weeks.

The burn was fresh when reported.

Now what?

HOW STUPID CAN EV ERYONE BE!

I went to IHOP a year ago in Severna Park. First the waitress was more busy talking to her friends and hooking them up with free food that she screwed up are order then was no where to be seen until my son (2 1/2) got sick all over the table which I almost got sick (being 4 months pregnant with morning sickness) I ran to the bathroom to clean up my son as my husband got our stuff ready to leave. Thinking we were probably going to walk out with out paying our bill, the waitress runs over says "Here is your check & you are going to clean up the mess, it's not my job" I was stuned that someone could be so rude we just left with out paying and will never return!! She also put food in front of my son. I don't care if you have children or not you should learn that you sould NEVER put food, silverware, drinks or anything else in front of a child! Give it to the parents and let them get it ready for the child. Also anyone with children knows that you can not control them for every second they see what they want and go after it faster then you can stop them. I can't beleive that people would be so stupid as to think they are so high and mighty by saying it's your child's fault. Hello! children just think "hey something for me to get into" they don't know about things being hurtful to them. Or the people that say it's your fault as parents. Let me see them with to kids that want thier food, a stupid waiter/ress and hot food, sodas, and silverware coming and see how they handle it.

Evasion of questions asked.

Dale

Give me a break. These are some of the questions that you and your wife would have to answer in a Court-of-Law. You answer only one of them, which I find evasive if not entirely truthful. A watress laying down all that food so fast that two other adults could not keep track? Sorry, it just does not wash.

Whether or not I have children is not the point. The point is where is your's and your wife's responsiblity in all of this. It is a fair and legitimate questions that where asked.

The rudness that you and your wife received also is not a factor in who is responsible for actions taken or not taken that resulted in the injuries that occurred. And probably would not be considered in a Court-of-Law.

However, the Court would want to know what you and your wife did or did not do to prevent the accident and what actions you did after the accident, and the time frame in which you did it. These points would have been asked by the Defendent's Attorney. The Defendent would have brought in his own expert witnesses in regard to what actions you and your wife should have done immediately after the accident. They would have also had experts in Autism as well. The Court and a jury would have to weigh the evidence and facts. Because it is a civil case, dual responsibility is a factor in what the award maybe considered if any.

If this had gone to trial, and had I been on the jury, I would have placed 50 percent or greater fault of the accident on you and your wife for not protecting your child. Because, ultimately it is your responsibility not the watress's to protect your child since she does not know what action your child may or may not take when food is presented. You do.

It is unfortunate that in today's society that all blame be placed on other parties. One's own responsibility is not considered. I am really tired of people who can not take responsibility for their actions or lack thereof.

What all you pro poster people forget is this..

These people sat and ate their meal AFTER their child was "burned", then they didn't take him for medical care for his "burns" until the next day. This rings of child abuse, and not by IHOP. What kind of parent lets their child go all night without proper medical care and then due to their negligence in not getting him proper treatment immediately, blames IHOP.

Also, April admits she had just been in a car wreck, perhaps you should have eaten at home, not gone somewhere that required additional attention for your young child.

April and Dale are always trying to get something for nothing, look them up, their posts are quite a hoot!!

I frequent several IHOPS here in OK and I almost always get the biscuits and gravy and generally it is lukewarm, it is never hot. What I notice more often than anything, no matter where I go, is that the servers ALWAYS tell me when a dish is hot. If this server had a plate with gravy that was this hot, her own hand would have been burned. Think logically about this people.

And before you tell me I don't have children, so I must have no idea, wrong again, I have three. But I exercise common sense with them. That's your JOB as a parent. What isn't your job is using your poor child as a way to extort money from businesses (which is a pattern with you people, particularly the trying to extort money out of businesses in your town). I am surprised the citizens of Waldorf haven't run you out of town.

The IHOP DELIMA

1st of all if people such as karlton would have read the first report and read it correctly they would have seen that the family DID NOT even eat their meal.

2nd of all the MANAGER kept the family there for more than 30 minutes arguing with them about the incident. 3rd the family went straight to the hospital once they were finally able to leave the IHOP.

I myself have eaten at IHOP and i know firsthanded that the gravy they serve at IHOP is so hot when they bring it out that you have to let it stand for about 5 minutes before you even think of eating it. Not only that but anyone with any type of common sense knows that a child of that age will grab what ever is set in front of them.

It dont matter the age of the server common sense will tell you DONT PUT SOMETHING THAT HOT INFRONT OF A TODDLER THAT IS THAT YOUNG AND CANT TELL THAT IT IS DANGEROUS FOR THEM TO TOUCH.

HELLLLLLLOOOOOOOOOOOO..IT IS NEGLEGENCE ON THE SERVERS PART FOR NOT ASKING THE PARENTS WHERE SHE SHOULD PUT THE PLATE FOR THE TODDLER.. ALSO AT 15 MONTHS MOST TODDLERS THAT AGE HAVE TO HAVE A PARENT FEED THEM.GEESH

D missed something along the way.

As I was trying to say before, perhaps the plate was hot? Not in defense of the server, but we (servers) burn our hands a great deal.

I don't believe I know if they were sitting at a table or a booth, though. This would give people a better idea of how many adults in what size of space.

Well put, by the way, Howard.

Emotional Outbursts does not make a Case Be.

Emotional outbursts does not justify a case, only the facts do. Asking the above questions is legitimate. Yes, I do have children, of which one is visual impaired to be legally blind. I am not being "high and mighty" in my assessment just very candid. Society as a whole requires that the parents take responsibility not only for their own actions but that of their children.

My conclusion that the accident was the result of the actions and the lack of actions of both parties. And whether the staff was rude has no bearing on the facts of the case.

I also believe that the autism was not caused by the trauma of the burn. I do believe that the Parents and their attorneys are gold diggers.

Mark can't read too well.. These people DID NOT take their child to the ER, they took him to his regular doctor the NEXT DAY. That's right, the NEXT DAY.

Mark, read the original post and the updates that follow. These people DID NOT take their child to the ER, they took him to his regular doctor the NEXT DAY. That's right, the NEXT DAY.

Later, they claimed the burns caused autism. Autism isn't "caused" by burns.

These people are lunatics. Read all of their many other posts. They are money hungry and they don't seem to have good sense.

knew all about ripoff report

Amie I know an Exec from IHOP Corp. The Corp. HQ is in Glendale just down the street from where I live. I asked a father who son is on my sons baseball team if he ever heard of Rip Off Report, he knew all about it and told me that data. Sure people in the front line of the industry are fluid at best but execs go on and on.

What happenned to get a lawyer on this one???

I don't believe on getting a lawyer for everything.But dude ..this is one of those times you run to a lawyer. What is wrong with you!!! You got so busy talking to IHO