Report: VACATION SHOWROOM

Reported By: (08872 New Jersey)

VACATION SHOWROOM - Doug Kaplan rip-off It's a fraud FLORIDA vacation Customer Service is rude and hangs up if want to talk to supervisors ORLANDO, Maitland Florida

... Doug Kaplan is not the owner

1Author 2Consumer 0Employee

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VACATION SHOWROOM

2700 Westhall Ln Suite 110
Maitland Florida 32751
U.S.A.
Phone: 407-323-4821
Web Address:

Category: Travel Companies

Submitted: Friday, May 07, 2004

Last posting: Wednesday, November 23, 2005

MY WIFE RECEIVED A FAX AT HER WORK PLACE SOVEREIGN BANK, ASBURY PARK, NEW JERSEY. It just states you can go to orlando for $99--- but it goes to 296.98 right when you call--then if you dont buy it on that call they say they are running out the vacations--complete lie - they don't accept Credit Card only cheque over the phone - It should have raised a red flag but I don't know how fell into the trap, maybe because my wife received the fax at her work place.

After struggling on the phone for several hours I finally got thru some supervisor named Mary Johnson X 0101 who promised me and my wife that the Refund cheque was processed on April 7, 2004 and that I should be getting the cheque in the mail in 3-4 weeks. It's been more than 5 weeks but I haven't received anything yet. I wish I'd done some background check on the company before paying $296.98 to them over the Phone.

I've been trying to get in touch with Vacation Showroom Customer Service Tel No. 407-323-4821 for past one week or so and I spend several hours every day trying to get thru them but with no luck but I am not going to give up. I will take this company to the court if they don't return my hard earned money. I don't know how do companies like these can even exist in US.

This company is nothing but a company run by bunch of thugs who steal money from hard working Americans like myself.

Sandeep
New Jersey
U.S.A.

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REBUTTALS & REPLIES:

1Author 2Consumer 0Employee

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Did you see this report? Hope this helps you in getting a refund!

Nancy - Phoenix (U.S.A.)

SUBMITTED: Friday, May 07, 2004 POSTED: Saturday, May 08, 2004

http://ripoffreport.com/reports/ripoff88831.htm

Read this report from an ex-employee that was filed a couple weeks ago. The report includes contact information to the owner of the company.

Hope this helps you in getting a refund!

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Cory - San Antonio (U.S.A.)

SUBMITTED: Friday, May 07, 2004 POSTED: Saturday, May 08, 2004

According to www.fcc.gov/eb/orders/2002 a cease and desist or whatever letter was sent to Vacation Showroom in 2002 about their unsolilicited/unauthorized faxes to companies. My understanding is that if a co. continues to send out faxes after receiving such a letter they can be fined. Vacation Showroom has a bunch of AKA's. To file a complaint look up illegal or unathorized faxes on the web. You have to fill out some paperwork and send it off to the FCC or FTC, but payback is a bitch. The only question I have is how did they get you check info? Someone had to have given it to them over the phone for them to draft your account. After enough of us start reporting these AH's we'll stop getting these faxes at work. If you call or fax them ,mention what you are going to do they might pay more attention to your refund.

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Doug Kaplan is not the owner

Doug - Orlando (U.S.A.)

SUBMITTED: Wednesday, November 23, 2005 POSTED: Wednesday, November 23, 2005

Doug Kaplan is not the owner and never owned this company. You can go to Sunbiz.org which shows Florida corps and you can see who the current and previous owner is.