Submitted:
Saturday, November 24, 2007
Posted: Saturday, November 24, 2007
Midway,
Pennsylvania
Signed up for a web hosting account with them on 11/9/07 for $7.95 a month for one year service (7.95x12=94.50) Recieved a web page confirmation for that amount They called and I confirmed that I ordered the service
On 11/12/07 checked my bank found that they had charged my account $1078.20 (29.95x36) This was not what I ordered contacted them by e-mail three times to this date no response as of 11/24/07
Called them by phone on 11/12/07 was told to e-mail them told them I did that said I wanted to cancel my account that I feel I was overcharged and wanted the money refunded
I was told I would have to contact them by e-mail or push the cancel button that said I would get no refund If I pushed it.
By e-mail I told them I was overcharged and requested That my card be credited ..No responce
I then got a registered letter in the mail on 11/17/07 with an invoice for $1078.20 sent out on the 13th one day after I pushed the cancel button anyway.
I Feel they materially misrepresent in their web page the features of their webhosting packages and the price, False advertizing and that their customer support is non exsistant. They will not respond to e-mails or phone calls I alos feel they are commiting Fraud by Deception
Jcherish
Midway, Pennsylvania
U.S.A.