EMerchantsclub Websites
Phone: 877-384-4691
Fax: 888-201-2680
996 Flower Glen Street,
Simi Valley,
California
93065
U.S.A.
Submitted:
Monday, September 08, 2008
Posted: Monday, September 08, 2008
Hazlet,
New Jersey
I have been fighting with this company for a year that something was wrong with my site. Everytime I changed the layout or inventory it would always go back to the default. My sight never came up with a search not even on the 20th page of a search. Only if you put in the exact website address. I brought every problem I had to the attention of the support team and they kept telling me I am changing things internally. ? I finally asked to speak to a manager and was told one was not available.
Finnally after arguing for a while they gave me to Cory (thats what she told me her name was), She told me that the problem was my sight was never OPTIMIZED! And she would give me a free OPTMAZATION and 3 months of free hosting, BUT that was what they were giving everyone. So I really wasn't getting much. And the free optmazation I already paid for so it really wasn't for free. I wrote them a letter for a refund of the OPTIMAZATION of $499.00 that they never performed and a year of hosting. They told me I was declinded. And the website set up fees would not be refunded which is not what I asked for. I sent my letter to the CEO of the company and I got my reponse from the tech support dept.
This company is a big ripoff all they do is take your money and blame you for all the problems with the site. I sold ABSOLUTLY NOTHING!
Micki
Hazlet, New Jersey