It is true that we ordered tattoos from Charles at Knightbridge Graphics at the urging of John Bloch from Springfield, MA. We negotiated a price of .02 per tattoo including freight. I was told by Charles and John that Knightbridge (Charle's company) had done many tattoos prior to this and had the expertise to provide what we wanted. We found out that, in fact, they did not have the proper equipment or expertise and delayed the orders for months while trying to get the necessary equipment. They sent out the orders piecemeal with no thought to organizing the product in such a way as to make it useable to the end user. They were very aware of EXACTLY what we needed as to sizes and glue lines. The product they sent was unusable in any way. Many were incorrectly cut so that they were either too large to fit in our packaging or the directions on the back were cut off.
On each shipment, which we paid for even though they were to pay the freight, we were told that they had FIXED the problems, but each shipment got worse instead of better. On many of them, the glue ran so they looked terrible. Others had the glue in the wrong areas so the tattoo could only partially be applied. Others had missing liner paper so that they were dirty because of dust sticking to the glue. When applied to the skin, the tattoos would flake off, though they should last a few days.
I paid the freight on all the shipments which was several thousands of dollars. So I lost the freight money and had no product that was saleable. I told Charles that I would send it all back if he would pay the freight. He refused so after more than a year, we threw the product out. We did keep some samples and have pictures of the product. We had to reprint the entire job at another tattoo company. We never were able to use Knightbridge's products. Not only do I feel that we should not have to pay the invoice, but Charles should reimburse us for the freight. Knightbridge should never have taken on this job in the first place. They lied to us when they said that they were well equipped to do this job.
Mike San Jose, CA