Michelle Patrick University Hospital Medical Group Arrogant & incompetent Shaker Hts., Ohio

I have been a patient at University Hospital Medical offices being treated by various doctors.  They all have a different billing office.  I sent one check  payment with each payment stub to be distributed to each office.  One payment was an inter office transfer.  This payment was lost for 3 months.  I was not aware that each P O Box represented an account number for each doctor.  I only knew that postage is too costly to mail them all separately.

I had spoke with Michelle Patrick she was unable to find the payment passing the buck to the department that did the transfer.  However, she is a supervisor and the payment was there all the time but she never looked  in the right place for it. 

 My bill was place into collection for her short comings.  When I spoke with Michelle today. I was told in the future call the regular customer service number do not call her line.  She is a supervisor that don't want to be bothered but without clients/ patients her black behind is out of a job.

She is  Arrogant and  incompetent one who lack common sense.