SPECIAL UPDATE: The Tax Club remains committed to 100% customer satisfaction and has drastically improved their business processes over the years to better serve their customers. The Tax Club is truly dedicated to making sure ALL customers are happy with their coverage. The Tax Club continues to show customer service is of the utmost importance and they currently have no complaints!
To date, The Tax Club has addressed and resolved all reported complaints, which have always been resolved to the complete satisfaction of their customers. The Tax Club proves to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program, as a Verified Safe Business.
Over time and since becoming a member, The Tax Club has remained actively engaged and improving the way they address customer service complaints. Rip-off Report has confirmed that The Tax Club is no fraud, is not a scam and is of the highest integrity. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever The Tax Club remains committed to customer satisfaction and gets our top Verified Safe endorsement.
Rip-off Report Investigation:
Editor's UDATE: Positive Rating and Recognition has been given to
The Tax Club for its Commitment to Excellence in customer service. The Tax Club has worked tirelessly with Rip-off Report to resolve issues and concerns expressed by past clients and have shown a pattern of commitment to total customer satisfaction. Rip-off Report recognized the depth of this commitment after learning that, despite the low number of total complaints, The Tax Club's executive team took active measures to resolve any and all concerns in a prompt and professional manner. Also in the investigation, Rip-off Report discovered that many of the claims made against the Tax Club were already resolved by The Tax Club, many stated their compliant was premature, Rip-off Report also feels a hand full of complaints were suspicious and were falsely created by competitors and some might have been posted by disgruntled ex-employees in an effort to harm the company's good name. For a firm who deals with such a large and diverse clientele, The Tax Club's attention to detail has been impressive and a testament to their dedication to customer service.
It is our opinion that small business owners can feel confident in the fact that The Tax Club has worked with nearly half a million businesses nationwide. They are innovators in their field and have helped thousands of clients by providing customized tax solutions via a communication platform unrivaled in their industry.
The Tax Club recognizes that legitimate complaints posted on Rip-off Report are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation The Tax Club has made organizational changes allowing clients a more streamlined approach to problem resolution and a total overall commitment to customer experience.
Read more about The Tax Club's Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
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NOW TO THE ORIGINAL REPORT THAT WAS FILED
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The Tax Club ripoff This is one club that you certainly don't want to be a part of!! New York New York
My husband and I enrolled in The Tax Club after we decided to incorporate our real estate business. We figured that with the more complicated business structure, we would need a professional to handle our taxes. We wanted to make sure that we followed all the propper steps in running a business. Once we paid our initial fee with the tax club, our phone wouldn't stop ringing!! It seemed like every week, someone wanted to sell us something that we "needed" or else we would be hurting our businesses chance of sucess!! They try to pressure you into purchasing all of their services. These people have tried to sell us everything from bookkeeping to payroll. It seems like the tax club is sharing (or selling!) our information to other companies!! Is this legal?!? They can't even get our taxes done right, and they expect me to trust them with keeping my books! If your thinking of enrolling in this company's services, I strongly recomend you skip the frustration and go with a local accountant and bookkeeper. You might pay a little more, but it's worth knowing that you can have someone dependable to turn to. Whenever you try to call them, they always give you the runaround. In my opinion, this place is one big SCAM!!!!!
Susan m.
Phoenix, Arizona
U.S.A.
