• Report: #807592

Complaint Review: Good Dog Rescue

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  • Submitted: Saturday, December 10, 2011
  • Last Posting: Saturday, March 31, 2012
  • Reported By: Upstate NY — Malta New York United States of America
Good Dog Rescue
Internet United States of America

Good Dog Rescue Mike McHann Questionable Adoption Practices Internet

*Consumer Comment: Don't Fear Good Dog Rescue!!!!


1Author 5Consumer 0Employee/Owner

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I, too, have an interesting story about this Good Dog Rescue. I began 3 weeks ago subscribing to a site called adoptapet.com, which sent me alerts of dogs within my requirements available for adoption. 'Mandy' popped up this week, a beautiful Golden Retriever pup, many pictures and videos of 'Mandy'. And Mandy's 'story' IS identical to all the ones Jim listed (I only know that after finding THIS site). I immediately filed out the application, not having much hope, afterall it DID seem too good to be true.

One of the questions on the app was would I be enrolling my dog in obedience training, to which I answered 'no'. I've had two Goldens, I've never had any behavior problems. I would not expect them this time either.

To my amazement, Mike McHann called me later that day. He said he review my application, told me a little about the process. Told me I was to call the 'foster mom' keeping 'Mandy'. He gave me the name Margo Syndor and number 901 413-3896. So I called her, we had a lovely conversation. After the fact, I found out Margo Syndor is actually Margo McHann, Mike's wife, and employee of Peterson Transport Company.

Later, Mike called me to verify I wanted to adopt 'Mandy', that he had to submit my app to 'the board'. He DID call my references. Of COURSE I wanted the dog. I DID try to find info on them, feverishly googling different combinations of words. But seemed pretty up and up to me. So Mike sent me a contract to sign. Thing is, on the contract #12 states 'Adopter agrees that puppies younger that 1 year will be enrolled in Obedience Training within 30 days of adoption'. Since I had already said on the app, I would not be doing this, I sent Mike an email, asking where do we go from here? Of course I want 'Mandy', but I can't sign this contract because I would be lying. And #13 goes on to say how if I breached the contract, my dog could be taken away, I could be sued, I would be agreeing to pay Good Dog's legal and court fees, etc, in very legally formal language.

I am a smart girl and it makes me uncomfortable to deliberately breach a contract. I asked if he could send me another contract without #12, or if he could write and sign something acknowedging the situation that I would sign too. Mike got very irrate, said I was being 'nit picky', all his OTHER adoptees signed it even though they had no attention of enrolling in Obedience Training. I asked why I would even be called, investigated, and APPROVED BY 'THE BOARD' if on the original application I should've been disqualified by my answer to that one question.

By this time he was yelling at me, DO YOU WANT THIS DOG OR NOT?!! I said again, yes I want the dog, and he yelled THEN YOU NEED TO SIGN THE CONTRACT AS IT IS. I said, wow, I'm very sorry, I cannot deliberately lie in a contract.

This was yesterday. I have been looking and looking for anything at all on them. I feel a legit organization would not request it's approved adopters to do this. I have found a few interesting things, but am unable to piece it all together.

I believe they DO actually successfully match rescues with owners to a large degree. But they have some extremely unethical practices.

I plan to put a call in this week to someone I know who is an investigative reporter for our local news channel. I am hoping she will be able to dig a little further then I have.

If I HAD signed the contract, and PayPalled my $1150, I THINK I would have been given a Golden Retriever puppy. It's unlikely it would've been the puppy whose picture and video and 'story' were under the title Mandy.

I have tried to call both Mike and Margo, they have not answered or returned my messages. I'm just at a complete loss at what to do next.

This report was posted on Ripoff Report on 12/10/2011 10:39:31 AM and is a permanent record located here: http://www.ripoffreport.com/adoption-agencies/good-dog-rescue/good-dog-rescue-mike-mchann-q-ef20f.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Get over it

AUTHOR: Charlene M - Plainfield (United States of America)

Are you kidding me???  You don’t deserve a puppy if you won’t even take it to obedience training. For you to get on the internet and malign GDR because you got your panties in a twit shows what kind of person you are and THANK HEAVENS you didn’t get your hands on that puppy.
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#2 Consumer Comment

Don't understand rebuttal

AUTHOR: saffie - Gastonia (United States of America)

I'm sorry, but WHY does a person have to take their puppy to obedience training to be a good pet owner?  I've had many dogs in my life and I've NEVER had to take them to an expensive trainer to teach them how to act in public, nor have I had to resort to violence to get the dog to behave.  Just a good understanding of dogs and the pack mentality are usually good enough to train your own dog and gain a best friend for life.  I do think the original poster was dealing with people who I would have trouble dealing with, but your response and basic accusation of "horrible pet owner" for not paying for obedience school baffles me.  Your response is not helpful at all.

As for the original poster, I say let your complaint stand as a warning to others and head down to your local animal shelter to save a life!  Some of the best friends I've ever had over the years came out of an animal shelter, and no "obedience training" clauses!  Plus you save a TON of money and get a dog that usually has been thoroughly checked out!  Anyway, just consider it; that's all I'm asking.
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#3 Consumer Comment

Good Dog Rescue is really GOOD!

AUTHOR: Sara - Commack (United States of America)

Good Dog Rescue explained on FB that one person was posting untrue stories about GDR on the internet due to being turned down for a puppy. So hopefully my story will help make this right. 

My 9 year old son is severely autistic but he is a maniac about dogs. He loves dogs and you might even say his world revolves around dogs. Back in 2008 his therapist recommended that we get him a dog. We had a dog but she died when David was very young, so we began the process of looking for a new family dog on the internet. For 6 months we searched for a dog on petfinder but I soon realized we were being denied due to my son’s disability. How frustrating!

But all this changed when I found Good Dog Rescue. Not only was I not rejected but I felt like my family was embraced by GDR. I was guided to the perfect dog for us, and my entire family has forever been forever grateful for this gift. If this person was turned down for a GDR dog, then it must have been for a good reason.
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#4 Consumer Comment

Mike McHann - Kudos for caring about dogs

AUTHOR: George - Holyoke (United States of America)

When I read about this on GDR facebook I was disgusted with this person. GDR knows how important obedience training is for young dogs’ socialization.  It never would have occurred to me to take my puppy Jake to obedience training when I adopted him 2 years ago but it was required by the adoption contract so I agreed to it and I did it.  We had a great time too! I think it speaks volumes that GDR rejected this person because he refused to take his puppy to obedience training so it could be properly socialized. In addition, he posted people’s personal information in his internet report… a malicious, vengeful thing to do.
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#5 Consumer Comment

Don't Fear Good Dog Rescue!!!!

AUTHOR: DebMc - Watertown (United States of America)

I was in the process of adopting an adorable golden retirever puppy (all very similiar to the person who filed this complaint) when some of the negativity out there found it's way to me and scared me to death!!  I called Mike McHann to express my concerns and fears.  He immediately offered to refund the adoption fee that I sent (yes, it must be paid 100% in advance) which helped alleviate my fears some.  I literally had sleepless nights and shed many tears afraid that the pictures and videos of the ADORABLE golden retriever puppy that I had been sent were part of a scam.  I already had fallen in love with him and I was so scared that he was now never coming home. 

ALL of it was a waste of time and energy and for nothing!!!  I'm so sorry that I ever listened to this guy and let him make me fear and mistrust Mike, Margo and Good Dog Rescue.  My golden boy has been home now for 3 weeks and he is a WONDERFUL example of a golden retriever and we feel BLESSED to have him in our lives!!  He is gorgeous and smart and has a AMAZING temperment.  We have ZERO regrets......again, with the exception of totally regretting that I let this guy's negativity get to me!! 

The golden puppies are donated by breeders and the organization charges a larger adoption fee to help fund the other adoptions and medical treatments of older and unwell dogs.  We picked up our puppy in PA and were able to watch 4 other families who were there to pick up their dogs.  There were many tears of joy shed as their new 4 legged family members were handed over at the pick up site.  It was very moving.  By the way, one of those other dogs was my dog's sister so there were 2 beautiful golden retriever puppies adopted there that day. 

The entire process with Good Dog Rescue was easy and seamless.  The only thing that Mike and Margo and Good Dog Rescue are "guilty" of is using the same template for the listings of golden retrievers to save time.  Would it be better if they used a different and unique listing to describe each puppy?  Yes, I'm sure.  However, everything that the listing said about our puppy is completely true. 

They receive MANY requests for each golden retirever puppy put up for adoption.  These are purebreed dogs with AKC papers (though you are adopting/purchasing sight unseen and with no information about the parents or breeders so there is still obviously some risk).  However, because they have MANY applicants they get to pick the "best of the best" for the puppy.  They do not place puppies in homes with young children (under 6) or in homes without ample yards or in homes where is not someone home during the day with the dog (essentially they require a "stay at home parent"). 

My understanding is that the person who originally filed this report against them is a single working man who lives in a highrise in a large city.  He was not chosen.  I don't blame them as this is not the BEST home for a golden retriever.  If you have the opportunity to place the puppy in the best home, why wouldn't you?  Then the other person who refused to obide by the contract and take the dog to obediance training??  They should also have been declined as if you are not willing to take the dog for obediance and someone else is, then so be it, you do not get to adopt the dog.  Again, they just want what is BEST for the dogs that they are placing. 

Once we had our puppy home safe and all of our fears were put to rest, I knew that I had ro rebute this report.  PLEASE don't let this person or people scare you out of adopting from Good Dog Rescue.  It was an easy and wonderful experience and most importantly we have an INCREDIBLE golden retirever puppy in our lives and we are SO THANKFUL and GRATEFUL!!! 

Thank you Good Dog Rescue!!!  Thank you Mike for making the process so easy!!!  Thank you Margo for being Bentley's 1st loving Mom!!! 
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