• Report: #565800

Complaint Review: Heart To Heart Adoption Agency

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  • Submitted: Sunday, February 07, 2010
  • Last Posting: Wednesday, October 06, 2010
  • Reported By: Ruth — Sarah Mississippi United States of America
Heart To Heart Adoption Agency
9669 S. 700 E Sandy,UT. 84070 Sandy Utah 84070 United States of America
  • Phone: 8017123678
  • Web:
  • Category: Services

Heart To Heart Adoption Agency it's unhuman what they did,not professional,and turned everyones life upside down that was involved!!! Sandy, Utah

*Consumer Comment: Good People at work here


3Author 0Consumer 1Employee/Owner

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First when I arrived in Utah I was taken to Debbie's  house (director of Heart to Heart Adoption Agency) Debbie had like a basement Apt. she wanted me to stay in like I was being hidden or something the next morning she left me with her 2 young adopted sons wanted me to babysit them while she ran a aaron I was scared far from home and babysitting these babies no milk and as Debbie was leaving she just threw the babies diaper bag out of the car onto the carport I was beside myself I didn't know what to do I was in tears calling home trying to get back home. but I was told they wouldn't pay for me to go back unless I went through the adoption so I was stuck in Utah.So she took me to a apt. complex where other mothers were and I stayed there instead of in debbies basement.

I was not hidden anymore! I was ok after I was with other mothers in my situation.I picked a family and they was so excited they drove all the way to Utah to adopt my baby girl I felt happy to give them a gift of life to love and raise as thier own.But that didn't last long for the new parents the father got her (Caitlin Nicole) from them a month later when they told me he would not be able to.It was devistating to all of us who cared about this little baby girl It was almost like she was a transaction for money for Heart to Heart (Debbie) mainly.Just way to make money will I don't get to see me little girl and she is 7 now Her older sisters get to come in visit with me but she can't it's horrible when the older girls get to come visit thier mom and she can't (she knows I am her mother to)my oldest daughters tell her.The point I'm trying to make is this Adoption Agency HURT alot of people and now my baby is so close but will never know her mother and I know it bothers her I hear she acts out angry at times. I don't know if the adopted parents recieved any of thier money back or not I know they was very unsatisfied and hurt maybe the adoption agency found them a new baby and every thing is fine I hope so for thier sake but my baby girl and I are still hurting.   

This report was posted on Ripoff Report on 2/7/2010 6:47:23 AM and is a permanent record located here: http://www.ripoffreport.com/adoption-agencies/heart-to-heart-adopt/heart-to-heart-adoption-agency-aa2bc.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

Heart To Heart out to make a dollar no matter who gets hurt!!!

AUTHOR: Ruth - Sarah (United States of America)

First when I arrived in Utah I was taken to Donna's house (director of Heart to Heart Adoption Agency) Donna had like a basement Apt. she wanted me to stay in like I was being hidden or something the next morning she left me with her 2 young adopted sons wanted me to babysit them while she ran a errand I was scared far from home and babysitting these babies no milk and as Donna was leaving she just threw the babies diaper bag out of the car onto the carport I was beside myself I didn't know what to do I was in tears calling home trying to get back home. but I was told they wouldn't pay for me to go back unless I went through the adoption so I was stuck in Utah.So she took me to a apt. complex where other mothers were and I stayed there instead of in donna's basement. I was not hidden anymore! I was ok after I was with other mothers in my situation.I picked a family and they was so excited they drove all the way to Utah to adopt my baby girl I felt happy to give them a gift of life to love and raise as thier own.But that didn't last long for the new parents the father got her (Caitlin Nicole) from them a month later when they told me he would not be able to.It was devistating to all of us who cared about this little baby girl It was almost like she was a transaction for money for Heart to Heart (Donna) mainly.Just way to make money well I don't get to see me little girl and she is 7 now Her older sisters get to come in visit with me but she can't it's horrible when the older girls get to come visit thier mom and she can't (she knows I am her mother to)my oldest daughters tell her.The point I'm trying to make is this Adoption Agency HURT alot of people and now my baby is so close but will never know her mother and I know it bothers her I hear she acts out angry at times. I don't know if the adopted parents recieved any of thier money back or not I know they was very unsatisfied and hurt maybe the adoption agency found them a new baby and every thing is fine I hope so for thier sake, but my baby girl and I are still hurting.    
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#2 Employee

RESPONSE from Heart to Heart

AUTHOR: S - SLC (USA)

May I first tell you I am sorry that you are hurting after so many years.  There are several inconsistencies with the report you've filed here, but I would recommend you call Heart to Heart as soon as possible to get resolution to this. 877.437.3424  or email lisab@hearttoheartadopt.com, juliem@hearttoheartadopt.com, donnap@hearttoheartadopt.com.  We look forward to hearing from you.

Seven years is a long time to be upset.  We have not heard from you until we found this report on Ripoff.  It would be better to call us directly to work this through.  Heart to Heart is a non profit agency and does not function in the way you describe.  I would recommend that in addition to calling or emailing to see how we can help you with post placement communication with the daughter you placed, you should speak with one of our counselors to help you work through some of the anger and grief of your situation. We look forward to hearing from you soon.


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#3 Update By Author

heart to heart adoption

AUTHOR: Ruth - Sarah (United States of America)

Ok I had the name wrong of the director of heart to heart adoption like you said its been 7 years ago her name was Donna and I have no reason to lie I was placed in a Apt room in her basement and I was there until I about had a break down will I did especially after she left me with her two young sons at the time with no milk and just through the diaper bag out of the car onto the carport Yes you may say I have some anger issues about the situation I was never legally advised on my rights no one told me if I was married to the father at the time of adoption he could easily get her back like he did    

 it wouldn't never of even of happen if I was told about the laws I was actually told he couldn't by Donna and all she was hoping for is that the father wouldn't want her and just leave it alone WRONG he got her back a month later and the adopted parents was just out all that money non profit well someone got alot of money and I know this for a fact cause they never recieved a penny back!!!! also I have tried to contact you all and never recieved a call back from anyone so you can't say I haven't tried I have also you know the counselor that was placed for me she was pregnant at the time I bought the adopited parent a mothers necklace and a Winnie the Pooh clock and they never got it I guess it went to the counselors baby.You all did me my daughter and the adopted parents wrong you really did and I have the right to tell it so this don't happen to anyone else I'm sorry your blind to the way your so called organisation works maybe you need to look into what I'm telling you instead of basically calling me a liar like I said no reason to lie


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