• Report: #406372

Complaint Review: Bromalite

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  • Submitted: Tuesday, December 30, 2008
  • Last Posting: Friday, January 02, 2009
  • Reported By:atlanta Georgia
Bromalite
bromalite.com Internet U.S.A.

Bromalite I got a full refund!!!! Internet


1Author 0Consumer 1Employee/Owner

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here is my story. I was looking on the web for something and read this lady's story about how she brought some pills off of acaiberryultimate.com and bromalite.com to lose weight and that they were recommended by oprah. I ordered the free trial from both and after I finished I started reading about these websites being scams so I got scared.

The next morning I looked at my account and saw a charge of about 37.98 I believe. I didn't panick I just cancelled my card and called the numbers on there site with no luck and I looked to see what company owned the site and I called them and explained what happened and he looked up my account and nicely gave me this number 1800-715-1354. I called that number and waited for about 20 minutes until I got through to someone and the lady tried to act dumb and say she didn't see my account so I told her that was a lie and that I just spoke with someone who had no trouble finding it. After I said that she magically stop being stupid and found it and I made sure she gave me a refund confirmation that should look something like this 963A or all numbers. It took a few days to refund back but I did get a full refund.

Erika
atlanta, Georgia
U.S.A.

This report was posted on Ripoff Report on 12/30/2008 3:35:58 PM and is a permanent record located here: http://www.ripoffreport.com/adult-care-facilities/bromalite/bromalite-i-got-a-full-refund-y5ed3.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

We Are Sorry For Your Negative Experience

AUTHOR: Conniea78 - Encino (U.S.A.)

Hello my name is Connie. I'm a customer service representative for Bromalite's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact me directly. We are truly sorry about the negative experience you have had in regards to our product and would like to rectify the situation.

I suggest contacting my manager directly, her email is falon@verifyyourorder.com or if you call our customer service line 1-866-897-0663. We would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Connie, CSR
Bromalite
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