• Report: #401385

Complaint Review: New England Medical Management Group

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  • Submitted: Monday, December 15, 2008
  • Last Posting: Wednesday, July 15, 2009
  • Reported By: — Leominster Massachusetts
New England Medical Management Group
304 Washington Street Auburn Massachusetts 0150' U.S.A.

New England Medical Management Group Poor service, deceptive business practice Auburn Massachusetts


1Author 0Consumer 0Employee/Owner

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Add NEMMG to the long list of incompetent, greedy, and unprofessional medical billing services. We were under contract with NEMMG for several years, and became concerned with the number of employees they would assign as our office billing agent. They made numerous errors processing our claims. They did an extremely poor job collecting money. One day I called Micheal, the owner, and asked him why it was taking so long to make collections on a case - Micheal became upset and told me he would terminate our account for asking these questions. At that point I made an effort to find a new billing company. When I told Micheal I was seeking a new company to handle our business claimes, he threatened to sue me!

This is a very poorly run billing company. Please be warned!

matthew
Leominster, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 12/15/2008 6:17:30 AM and is a permanent record located here: http://www.ripoffreport.com/adult-care-facilities/new-england-medical/new-england-medical-management-bc9dj.htm.

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1Author 0Consumer 0Employee/Owner
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#1 Owner of Company

JUST AN UNPROFESSIONAL PERSONAL ATTACK

AUTHOR: Michael Mikitarian - AUBURN (U.S.A.)

SUBMITTED: Wednesday, July 15, 2009

Our firm provided medical billing services to this client for 5 years.

During that entire time period, this client never once called or wrote to me with any concerns about how his account was being managed.

As a result of a phone call he made to one of our employees which included rude, vulgar and very professional language, I spoke with this client and explained that his actions were "grounds for termination" of our services.

This former client has anger management issues which he could not control when speaking to my staff.

As a result, his fear of being terminated as a client caused him to become an unsatisfied client, after more than 5 years of being quite satisfied with our services.

Our long term track record of success and long list of very satisfied clients speaks for itself.

None of the statements made by this former client are accurate and he continues to display very unprofessional behavior while attempting to place blame on others for his own lack of success.
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