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  • Report: #692210

Complaint Review: OCEAN HILLS RECOVERY

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  • Submitted: Monday, February 07, 2011
  • Last Posting: Thursday, May 24, 2012
  • Reported By: SoberGuy — san diego California USA
OCEAN HILLS RECOVERY
33402 Palo Alto Street DANA POINT California 92629 United States of America

OCEAN HILLS RECOVERY TOP CALIFORNIA REHAB OCEAN HILLS RECOVERY HAS NOT PROVIDED SERVICE I PAID 13K FOR. THEY ARE SCAMMERS!! DANA POINT, California

*General Comment: Ocean Hills Recovery is Hiring writers to write recovery stories


6Author 7Consumer 2Employee/Owner

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  When I first entered Ocean Hills Recovery I was willing to let them help me get sober from my addictions. I first noticed that the house that I was staying at was very dirty and very run down. I thought I was not going to let this bother me I was just here to get sober even after paying 13K to be at this program. as time went on I started to notice how the program director would always be late in showing up to conduct groups. I was very frustrated at how it seemed the program Ocean Hills Recovery was more worried about the business part of this than treating the people who were there and who have spent many thousands of dollars to be there in which some people got loans to be at this program.

As time went on there were groups of complaints at this facility about how people were not getting what they paid for! People were so frustrated that they were talking of doing a class action lawsuit against Ocean Hills Recovery for misleading them on the phone of all the things that they provided that they did not produce when they got to the program. The person Vito who answers there calls was telling people things that were not true. There were people who left that program who have felt violated and ripped off by this program. There is hippo law violations of staff members there talking to other clients about other people situations that were not at all ethical.

There was a indecent there in which there was a house manager who was a convicted felon who was caught with a loaded gun and was also extorting clients there for money who eventually got fired because  a client reported to the correct authority's.

This program is MISLEADING and not HEALTHY. There were mice everywhere in the house and there droppings everywhere in the food cabinets. I had enough of this program at Ocean Hills Recovery I left and demanded a refund in which they denied to do. So I would like to tell the truth about this program so no one else gets hurt.

Do your research online before picking a rehab! Make sure to look up all the programs reviews and do not go through what I had to go through.

I am now in a new program that is clean and safe. I wish I would have researched a little better the first time.

Thanks for letting me share. 

This report was posted on Ripoff Report on 2/7/2011 9:17:57 PM and is a permanent record located here: http://www.ripoffreport.com/adult-care-facilities/ocean-hills-recovery/ocean-hills-recovery-top-calif-77fc2.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
6Author 7Consumer 2Employee/Owner
Updates & Rebuttals

#1 Update By Author

OCEAN HILLS RECOVERY IS UNETHICAL AND SCAMMERS!

AUTHOR: SoberGuy - san diego (USA)

SUBMITTED: Monday, February 07, 2011

I have found that Ocean Hills Recovery has does nothing but lie to people about what they have and offer.
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#2 Update By Author

VERY MISLEADING!!! OCEAN HILLS RECOVERY

AUTHOR: SoberGuy - san diego (USA)

SUBMITTED: Thursday, February 10, 2011

When I first entered Ocean Hills Recovery I was willing to let them help me get sober from my addictions. I first noticed that the house that I was staying at was very dirty and very run down. I thought I was not going to let this bother me I was just here to get sober even after paying 13K to be at this program. As time went on I started to notice how the program director would be late in showing up to conduct groups. I was very frustrated at how it seemed the program Ocean Hills Recovery was more worried about the business and money part of this than treating the people who were there and who have spent many thousands of dollars to be there in which some people got loans to be at this program. As time went on there were groups of complaints at this facility about how people were not getting what they paid for! People were so frustrated that they were talking of doing a class action lawsuit against Ocean Hills Recovery for misleading them on the phone of all the things that they provided that they did not produce when they got to the program. The person who answers there calls was telling people things that were not true. There were people who left that program who have felt violated and ripped off by this program. There is HIPPA law violations of a staff member there talking to me about other people situations that were not at all ethical. There was a incident there in which a "house manager" of Ocean Hills Recovery who is a convicted felon who was caught with a loaded gun in the facility house and was also extorting me for money who eventually got fired because I reported to the correct authority's. A police report was made about this person having the gun in the Ocean Hills Recovery house. This program is MISLEADING and not HEALTHY. There were mice everywhere in the house and there droppings in the food cabinets. I had enough of this program at Ocean Hills Recovery. So I would like to tell the truth about this program so no one else gets hurt. Do your research online before picking a rehab! Make sure to look up all the programs reviews and do not go through what I had to go through. I am now in a new program that is clean and safe. I wish I would have researched a little better the first time.
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#3 Update By Author

READ THIS!

AUTHOR: SoberGuy - san diego (USA)

SUBMITTED: Tuesday, February 15, 2011

http://aolanswers.com/questions/ocean_hills_recovery_scam_862548263113187/look_programs_area_clean_safe_495995537387112
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#4 Consumer Comment

Ocean Hills Recovery Saved My Life!!

AUTHOR: Friend of Bill1 - (United States of America)

SUBMITTED: Wednesday, February 16, 2011

I can't believe what this supposedly "sober guy" is saying about Ocean Hills Recovery!! This does not sound like the place that I went to! I flew down to Orange County after my mother convinced me that I needed rehab. I had been drinking and taking pills daily for years. I had been to numerous outpatient places and detoxes and I was pretty sure that I would not be able to stop drinking unless I was tied down to something. I was grateful when I arrived in Orange County, though I was still a little loaded. The Ocean Hills staff picked me up at the airport and brought me to the house. I LOVED Orange County! Dana Point is awesome!! Sunny all the time. The treatment center people took us to the beach all the time and the gym. I became very close to a lot of the people there, both staff and clients. They were very accepting of me. I really felt cared for. The houses were really nice! They were beautiful! Some of the clients let the places get a little messy, but it was definitely hygienic. 

I can't really put my experience getting sober into words. I did what my counselors told me to do and I got what they told me I would get. I have a good life now. I don't drink or use, I have a job, and most of all i have peace. I don't think I would have that without OHR. I know a lot of people who feel the same. It kind of makes me mad that someone would go out of their way to bad mouth this place. They do nothing but try to help people. I think you reap what you sow. I live a life based on spiritual principles now. I know when ot ask for help and I know how to allow people to help me. Maybe "sober guy" didn't know how to do that and maybe that's why he failed. I can only pray for him. I hope you make it, buddy!
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#5 Consumer Comment

OCEAN HILLS WAS BEYOND AWESOME!!

AUTHOR: Every Day is a Holly Day - (United States of America)

SUBMITTED: Friday, February 18, 2011

I went to Ocean Hills rehab back in August 2010 and stayed for 30 days and my experience was quite awesome.  I am still sober today and their program director Rodney is so good at getting to the core of your addiction issues.  I thought the houses were beautiful and clean.  Staff was professional, courteous and kind.  I am a girl from Beverly Hills, so I am quite picky about my surroundings.  I felt at peace during my recovery and got a lot out of the exercises we would do and I know my peers felt the same way. I guess you can't please everyone who is dealing with addiction.  It's hard to be happy at anything when trying to get clean, but i was quite happy with ocean hills. I HIGHLY RECOMMEND OCEAN HILLS RECOVERY!!
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#6 Employee

Ocean Hills Recovery.....www.ohr1.com.....committed to your recovery...949-388-0112

AUTHOR: Ocean Hills Staff - (United States of America)

SUBMITTED: Tuesday, February 22, 2011

  We think we know who posted the report.  This person came to our program in a distressed condition and as far as we know, remains sober.  We remain committed to your recovery.  Check out our reviews across the whole internet.  If you would like personal testimonials please call us at 949-388-0112.  We have many happy clients with multiple years of sobriety and recovery. 
Thank you, Ocean Hills Recovery Staff
Email info@oceanhillsrecovery.com 
Phone: 949-388-0112
Website: www.ohr1.com
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#7 Update By Author

I WOULD CONTACT OTHER REHABS IN THE SAME AREA THAT CAN VERIFY THE REPORT!

AUTHOR: SoberGuy - san diego (USA)

SUBMITTED: Tuesday, February 22, 2011

JUST TO CLARIFY MY REPORT WAS TRUE THAT A HOUSE MANAGER THERE AT OCEAN HILLS RECOVERY WAS CAUGHT WITH A LOADED HAND GUN WHO OCEAN HILLS HIRED AND TO CLARIFY THAT THE HOMES THAT OCEAN HILLS RENTS TO HOUSE CLIENTS ARE VERY RUN DOWN PLEASE CONTACT THESE REHABS.

WWW.PACHILLS.COM

www.tptcenter.com

OR YOU CAN CALL THIS PHONE NUMBER TOLL FREE AND THEY CAN TELL YOU ABOUT OCEAN HILLS RECOVERY.

1-877-712-6984

DO YOU RESEARCH BEFORE HANDING OVER A LOVED ONE.


I AM UPLOADING A CASHIER CHECK THE OWNER OF OCEAN HILLS RECOVERY TO US TO GIVE HIME AND NOT HAVE IT PAYED TO THE COMPANY OCEAN HILLS RECOVERY.

THAT SHOULD TELL YOU SOMETHING ABOUT THE OWNERS ETHICAL PRATICES!
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#8 Update By Author

I TAKE IT BACK! THE STATEMENTS I MADE BELOW AGAINST OCEAN HILLS REECOVERY I WISH I NEVER MADE. WHEN I WROTE THESE STATMENTS I WAS MAD AT THEM, I AM STILL SOBER TODAY BECAUSE OF OCEAN HILLS!

AUTHOR: SoberGuy - san diego (USA)

SUBMITTED: Friday, March 25, 2011

I take it back! The statements I made below I wish I hadn’t made.   When I wrote these statements, I was really mad at
Ocean Hills. I believed they were not serving my interests. As I have stayed sober, I have begun to understand where they were coming from. They were challenging me and my family and were challenging all the things I believed I knew about myself and recovery. I am still sober today and I believe that I owe a great deal of that to Ocean Hills. I had been in 10 rehabs before this and thought I knew the recovery drill.

I never stayed sober before this place, but I am sober today. The class action lawsuit I spoke of was going to be started by me and I was the one who was rallying clients to join me. I never managed to put that together for which I am now thankful. I am grateful to Ocean Hills and I apologize for making this report. I have gone over to Ocean Hills and found out that any deficiencies I may have perceived have been more than cleared up. If you want to find a place where the employees truly care
about your recovery and will walk with you along your journey years after you have left their care, Ocean Hills Recovery is the place. They have made a remarkable difference in my life and in the life of my family and I am truly grateful.

THANKS FOR LETTING ME SHARE.
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#9 Consumer Suggestion

What are you Bipolar?!

AUTHOR: mr. rik - miami (United States of America)

SUBMITTED: Saturday, March 26, 2011

Your original complaint(s) made much more sense and more readable than this last one.  I think you really need help!

Or are you just scared of that lawsuit?
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#10 Employee

Please read comment #8 first. This "story" is not credible.

AUTHOR: Ocean Hills Staff - (United States of America)

SUBMITTED: Wednesday, April 13, 2011

The author of this report has recanted this story.  Please understand that Rip off report is a place that never ever gets taken down from the internet.  The author wished to remove the complaint but Rip off report will not under any circumstance remove this.  Which is why Rip-off report gets sued all the time.  There is no way to know for sure if the statements made on any of these rip off reports are true or not, other than to do other research.  Ocean Hills requests that you don't believe this report but to go and do more research on our facility.  Ocean Hills stands strong to its reputation and if you look at facebook.com/oceanhills you can find other consumers who are happy with Ocean Hills.  As well as citysearch.com for reviews and also the Better Business Bureau website. 

Once again, Ocean Hills is a clean, reputable, licensed by the state of California for Detox and treatment, and they have an extremely high success rate. 

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#11 Consumer Suggestion

Please read #9 FIRST!

AUTHOR: mr. rik - miami (USA)

SUBMITTED: Wednesday, April 13, 2011

Why did you sue the poor guy?!

One of your former clients?, You should be ASHAMED!

The truth is marching on baby!

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#12 Consumer Comment

They Saved My Life Too, Then They Stole My Money!

AUTHOR: Mikenstein - San Diego (United States of America)

SUBMITTED: Sunday, January 15, 2012

You're right about the fact that a lot of people go into rehab with the wrong attitude.  Often these people will tend to blame others for their shortcomings.  However, OHR does rip people off.  If you stayed there then you should know.  The fact is that much of what they offer on their website and on the phone doesn't ever happen.  There are plenty of better places in Orange County to get sober.  

Greg Doss is a scam artist.  He takes advantage of addicts who don't know any better.  If you do stay at Ocean Hills, don't let them handle your insurance claim.  These guys don't know how to balance their checkbook and they will make you pay the price for their inability to properly run a business.  Ocean Hills steals!
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#13 Consumer Comment

How is Ocean Hills?

AUTHOR: Ben - Monarch Beach (United States of America)

SUBMITTED: Tuesday, February 21, 2012

What Happen to Ocean Hills? Did the ship sink??
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#14 Consumer Comment

Ocean Hills Recovery is Hiring writers to write recovery stories

AUTHOR: nerdyjen - Phoenix (United States of America)

SUBMITTED: Thursday, May 24, 2012

I do freelance writing for a website occasionally and found several ads posted by Ocean Hills Recovery to write testimonials. The testimonials were supposed to have titles like "Who knew that after 8 months I'd be writing this sober?" and "Thanks Ocean Hills Recovery for Giving Me My Son Back." I feel this is unethical and wanted to make it clear that they are using these tactics.
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