There is no free lunch guys. You have to pay for any company's services! They are in business to provide a service. If they tried to take care of every special circumstance, they would need a government bailout to stay afloat.
I attended CIE for four years, completing two degrees in my spare time to help get me better jobs at my current employer. They were a breeze to work with.
I kept up with my payments and kept my shipping account up to date with funds and it always went smoothly.
As with any college, distance college or not (my daughter is in the UW system), you get out of it what you put into it. Some say that on-line degrees aren't worth anything, but I disagree.
My daughter tells me about kids in the UW system that are basically buying their way through college, not doing any of the grunt work. So put some effort into it, pay the business, and earn something that no one can ever take from you! An education!