Hey, I am just curious what certification you actually got? I would venture to guess that you just obtained a Operating System Certification which yeah...you shouldn't expect to get much of a job out of. You see the way these programs work is you are required 1 operating system certification, then a couple mandatory certifications, then an elective certification. All of this can be verified on Microsoft's website. If you get just an operating system certification then yeah....Best Buy would likely be the best job you could get as these certification are focused on installing and configuring an OS in more of a single workstation/workgroup environment. You will never get a great paying job with a company with out learning more than one certification. The number of certifications you obtain is based on what your willing to put in time wise to learn the information. Any one of the instructors with this company will tell you the same thing, if you work for it, you can and will obtain the proper credentials for a good paying job. Obviously they won't promise a job because, well, they can't promise you employment....So in the case of this person, just like say if they had went to college, you have to put in the proper amount of time or you will fail. If you are failing then you obviously need to put in more time. The money you paid to them was strictly for the instructor to teach you. If you went to class and listen to lectures, watched demonstrations, etc. then you got what you paid for.
On a similar note, I am a current student there and when i started reading these posts was absolutely disgusted at the lack of truth or omission of it on this website. I am about 66% (2 months remaining) through the program and have obtained 2 MCTS certs, my MCP, and am working on my MCSA (Only 1 exam away now as of today). This has NOT been easy by anymeans. Taking on this program means you give up a lot....but it also mean you have to make a commitment to yourself for a better life in the future because of what you give up for a short period of time. This reminds me of a qoute actually... Dave Ramsey, who if you don't know is an absolutely brilliant person in Finances, something he says that very much apply's here: "Live like no one else now, so, you can live like no one else later". Anyway's...just because your out of the program doesn't mean that you can't try and finish your certs and get where you need to be to actually make good money, it just means you will need to put even more effort in....
Good luck to you and anyone else that is looking for a life changing oppourtunity.