Ripoff Report REVIEW / WealthRock Commitment to Student Satisfaction WealthRock joins Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member businessWhen a company or individual joins the Rip-off Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this—by working closely with the company or individual to resolve any disputes, Rip-off Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.By Ed Magedson - Founder, Rip-off Report
WealthRock approached Rip-Off Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at WealthRock did just that.
After a recent mailing to the single person who filed a Ripoff Report, it became apparent that WealthRock is sincere in its commitment to remedy any and all customer concerns. Company CEO Aaron Osmond stated to Ripoff Report that “WealthRock has established dedicated customer service and resolutions teams to work exclusively on making and overseeing improvements to customer service and to quickly resolve issues as they arise.” In addition, WealthRock has formed a volunteer Student Advisory Council, made up of current and former students. Mr. Osmond stated that “the WealthRock Student Advisory Council is founded on the belief that student success is significantly impacted by every experience a student has with our company, from the classroom to customer service to coaching. We also believe our students understand better than anyone else what needs to be improved in our educational offerings and business processes to achieve success.”
WEALTHROCK GUARANTEES QUALITY INVESTOR EDUCATION ”>One of the difficulties of investor education is the fine line between backing up the quality, currency, and depth of the investor training provided versus guaranteeing the final results of an investment decision that the student ultimately has to make on his or her own. WealthRock and its instructors and coaches are completely dedicated to providing the highest level of quality investor education available in the market. However, even the best investor can make mistakes and there are inherent risks associated with virtually every type of investment.”
WealthRock and its staff stand ready to help these students with strategies and methods to reduce their losses and resolve problems due to poor investment decisions, market conditions or any other reason. WealthRock also stands ready to support those students who have received training but have difficulty bridging the gap between theory and the implementation of the strategies they have learned. WealthRock understands that the purpose and power of investor education is to avoid costly mistakes and equip its students with information that will help them make the best possible investment decisions moving forward.
After speaking with several executives, it was obvious that WealthRock is anxiously engaged in helping students a) to understand the core principles of investing, b) to identify current trends and determine the most viable investing strategies in today's economic environment, c) to show students how to conduct ethical transactions without taking advantage of others, and d) to give students courage and confidence to take action consistently over time to build wealth and establish financial independence. However, despite these education efforts, WealthRock cannot guarantee investing results.
Ripoff Report feels that WealthRock cannot be held responsible for a student's failure to use the strategies and techniques available to them, nor can WealthRock be held accountable for changes in our economy that may have a negative effect on an investment's performance. That is simply no fault of the company. In spite of all these situations, and knowing that bad investing experiences are not always the fault of the teacher, I believe you have a company that is ready to serve those who need more assistance and is willing to make things right if they seem to have fallen apart.
Ripoff Report knows, there is no company or individual that is perfect – WealthRock also understands this and demonstrates its desire for continuous improvement - that is why Ripoff Report feels you can be confident, safe and secure when doing business with them as a member of Ripoff Reports' Corporate Advocacy, Business Remediation & Customer Satisfaction Program. .. if not, consumers know, they can always contact Ripoff Report.
WHY WEALTHROCK IS BETTER THAN ITS COMPETITORSWealthRock has competitors in the marketplace that talk the talk but don’t walk the walk. Other companies focus almost exclusively on the marketing of their products and services and very little on the delivery of a quality product. In contrast, WealthRock’s students can always expect to receive the quality education they pay for. If problems or concerns arise, WealthRock will never ignore you and will actively work with you to resolve your issues. WealthRock’s students are its first priority; this sets WealthRock apart from the rest.
WealthRock / Statements from the CEO. ”My name is Aaron Osmond, the CEO of WealthRock. If you are a current student, we stand ready to serve your needs and to maintain an open dialogue with you. You are the heartbeat of this organization. If you are a prospective student, we look forward to establishing a relationship with you that will benefit you for years to come. We constantly strive to be the best provider of investor education in the industry and welcome your inquiries and feedback.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .As stated above, WealthRock is committed to 100% customer satisfaction and has made every possible effort to ensure that all students of WealthRock have a positive experience.
After speaking with the management at WealthRock and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give WealthRock a positive Rating. WealthRock has established processes to ensure that all students are satisfied, including a business model that features customer satisfaction as a top priority.
STATED IMPROVEMENTS FROM WEALTHROCK.Their policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. WealthRock is willing to go beyond the call of good customer service and do what it takes to make things right with its customers.
WHAT TO LOOK OUT FOR IN THIS INDUSTRY The seminar and investor education industry has seen its share of less-than-reputable participants. Far too many companies have focused almost exclusively on marketing and have delivered very little in terms of substance. WealthRock has turned the traditional model on its head, investing thousands upon thousands of dollars in creating and maintaining cutting edge educational services, personnel and delivery systems. WealthRock is not perfect—no company is. But rest assured that WealthRock will strive to meet and exceed your expectations. If you face disappointments, WealthRock will not ignore you as many other companies do. They will listen to your concerns and work closely with you to arrive at an equitable and fair resolution.
*Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that WealthRock will do whatever it takes to make sure its customers are properly taken care off.
In the future, if anyone has any complaints or concerns with WealthRock, you are invited to contact them directly via email: Customer.Service@WealthRock.com. Again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction). You may call WealthRock directly at (800) 270-3357; your case will be immediately assigned to a member of the WealthRock student resolutions team.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with WealthRcok or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Report’s Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with WealthRock.
Here's why.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about WealthRock’s Commitment to Excellence and Consumer Satisfaction. ....Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
