IronClad Media - Gary Niederhelman - gaytats.com rudeness, insulting, refuses to unsubscribe you from the site resulting in spam, ripoff Neptune New Jersey

Nice that this complainant took a partial sentence of our response and twisted it to fit his needs. Fact is, we cannot delete profiles because of people like him. When he returns to one of our many sites, and they almost invariably do, we need to be able to match the troublemaker with their past records across all of our sites/databases. Because of scumbags like this one who think that a company's services should be provided to them for free, we have to keep every record, and every email address and every IP and login time for every user. That way when they cry to sites like this or other agencies we can cover our asses. And it's not like we're trying to rip anyone off. Our subscription prices are consistently lower than any other gay adult site. Typically a year runs $36 to $48 but we regularly have sales selling a year for $24. Now, if you're in the boat with this complainant, take heed: be a responsible internet user, read a sites terms of service BEFORE you create an account, and if you're looking for a free ride, turn off your computer.

This worked for me: go to the website of the company that hosts his web- and email-servers, fullcontrol.net (you can verify this by using a whois site and then looking up the owner of the name-servers). Click under Hosting Solutions, then click on terms of service, then download their Acceptable Use Policy PDF. Call the number on their site, make your complaint, and back it up by reading the spam section of their own Acceptable Use Policy to them (keep talking slowly and clearly when they try to cut you off). Be prepared for the same verbal abuse that Gary so lovingly dishes out... but if you're persistent and call each and every time Gary spams you (call back if they hang up on you!), they'll rapidly tire of it and they will ask for your email address and tell Gary to stop spamming you (he'll respond with the usual vicious lies, but he will, for a time at least, desist). Unlike his "unsubscribe" links, this actually works! If enough people do this, maybe his hosting company will finally dump him, or maybe he'll be forced to treat people better... well, I'm not holding my breath for that last one.