Mate1 dating
Internet
United States of America
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Mate1 dating false people and pictures e mailing you as if genuine abusive e mails when complaining, Internet
*UPDATE Employee: Let us help!
1Author
0Consumer
1Employee/Owner
i got a message from mate1 which i answered someone wanted to contact me along with details of person and photoes vey nice i thoght but after telling who i thought was a genuine person who sent pics of self and daughter and returned my e mails i thought this was genuine and am an honest perso it soo nbecame clear that it was a phantom person who did not even speak good english i feel a complete fooli t he bbc in ukhas warned people i now feel worse as i have complained to this company and obviosly they are rip off scammersget rid of these people who prey on genuine people of course they have my details and pictures which i sent to this phantom person there is enough hurt in this world so please do something!!!!!!
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1Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Mate1_Support - Montreal (Canada)
SUBMITTED: Monday, December 12, 2011
POSTED: Monday, December 12, 2011
We're always very sorry to hear about our members being taken advantage of through our service. Mate1.com is committed to fight fraud and offers its members several avenues for reporting instances of fraud, including 7-day-a-week toll-free phone support(1-888-688-4760, or 514 907-0015 if you are outside North America), round-the-clock email support – support@mate1.com, as well as a live chat support feature available during normal business hours. Many similar sites offer only limited support options, some lacking even a phone number to get in touch with their staff. We’re even open for most holidays, and we post specific holiday hours directly on our Contact Us page when we’re not.
Please get in touch with our Customer Support team regarding any issues you are experiencing, or any technical difficulties you have encountered and we'll be happy to try and resolve them with you. That's what we're here for!
For your convenience, here is a direct link to our site’s Help/Contact Us page, which contains most of our contact options.
http://www.mate1.com/nw/faq
For additional options, please access our Help/Contact Us page from within your account itself after logging in, which you can do from this link:
http://www.mate1.com/nw/login
