• Report: #815771

Complaint Review: WAK Solutions LLC

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  • Submitted: Friday, December 30, 2011
  • Last Posting: Thursday, April 26, 2012
  • Reported By: Mary — Houston Texas United States of America
WAK Solutions LLC
Internet 66085 United States of America

WAK Solutions LLC Steal personal information, social security number, drivers license, birth certificate, scam operation, identity theft Internet

*UPDATE Employee: Employee of WAK Solutions


2Author 0Consumer 2Employee/Owner

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The company WAK Solutions offered me a job as a phone dispatcher earlier this month. A couple weeks later, they decided that it was necessary to "run a background check" and I scanned them a copy of my Social Security card, Drivers License and a copy of my certified birth certificate. They are claiming I don't exist which is preposterous. They say they can't find anything on me, though my name or SS has not changed since the day I was born. This was nothing but a ploy to get a hold of my SS # and DL #, possibly for ID theft purposes. I am on guard about this since this happened to me almost 2 years ago. Suffice it to say, I didnt get the job once they got all of my sensitive info. Kelsie (which is likely not her real name) has the final say and is the only one I have dealt with. This stinks of a total scam to have a job, then suddenly lose my job because they can't verify that I am a US citizen. As if being born and raised in the state of Texas were not enough. I am very wary of these people and this will have to be wary of identity theft now that this woman is in possession of my personal info.

I have all email and messenger correspondence, stating the job was mine until I had to hand over sensitive info, should this escalate. Also, WAK solutions says they cannot find any info proving I am a real person, though I have lived in a dozen apartments, applied for credit cards and jobs that all ran complete background checks and found that I am indeed a real person. Do not trust Kelsie or WAK solutions.

This report was posted on Ripoff Report on 12/30/2011 7:43:33 AM and is a permanent record located here: http://www.ripoffreport.com/adult-web-sites/wak-solutions-llc/wak-solutions-llc-steal-perso-d8f07.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 Employee

Real Company-Real Background Check-Real Paycheck

AUTHOR: LawyerGirl - (United States of America)

I also applyed to be a dispatcher for WAK solutions. It says it on their employment page and WAK Solutions Adult Services page:

"To be one of our dispatchers you must agree to a background check once your application is accepted." & "We have a rigorous application process and extensive background checks
on all of our personnel who handle customer information."

And you have to check a confirmation box that you will have a mandatory background check. I'm not sure why you are so upset about this because it was all clearly stated. They had no trouble what so ever with my background check and I work 40 hours a week handling sensitive customer information like credit cards. WAK processes for multiple companies and yes, the background check was very thorough, they even contacted a previous employer for a reference. Getting hired was more of a pain then any other place ive ever worked, but I love working here. I get paid on time, get to work from home, and have never had an issue with Kelsie or any other manager.

If you didn't pass the background check for lack of information no wonder they didn't want to hire you to deal with credit cards. Everyone under the sun steals that information, especially in the adult entertainment industry. This is why they deal with so many other businesses, because they have solid dispatchers who have passed a hard background check.

I'm sure it wasn't personal and I don't know why you think they are 'after you.' They are a reputable business with real lawyers and real drafted contract. My contract was 8 pages long and you have to sign all kind of legal stuff. My hubbie is a lawyer and I made him all look it over to make sure it was legitimate and even he was impressed.

Dispatchers only get paid 4.25 an hour. You can work for McDonald for minimum wage for double that so don't get too bent out of shape.
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#2 Update By Author

Repeat Again

AUTHOR: Mary - Houston (United States of America)

Thanks LawyerGirl for the glowing recommendation for WAK Solutions, I am sure you are one of the "HR people." Let me re-iterate in a nutshell my complaint:

I was told I was hired, to attend orientation, then the offer was retracted once "Kelsie" got a copy of my driver's license, social security card, and yes, a scanned copy of my certified birth certificate. The latter was her request for additional info. Ironically, after years and years of giving this type of info to lending institutions, personal banks, credit card companies, apartment complexes and applications for auto loans, Miss Kelsie said I do not exist. Gee...after a decade of my info being perfectly valid, my identity has just disappeared over the past couple of months???

My complaint is now, this bitc has my personal info and I have to monitor my credit report closely to make sure there are no nefarious loans taken out in my name. Hey...perhaps I can hire your lawyer hubbie if necessary! Thanks
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#3 Employee

Employee of WAK Solutions

AUTHOR: Terry - Spencer (U.S.A.)

I was recently hired by WAK Solutions LLC. I was VERY pleased to see that they owners do thorough checks of ALL its employees, especially the dispatchers that solely handle the clients personal info. I to had a background check that the company pays for, and contracts to sign. I have been in the adult business for many years and was happy to see a company that took the time and money to provide this service to their employees for the safety of their clients. Maybe you need to look into your background check yourself Ms. Houston, maybe there is omething in it that you are unaware of. I am VERY happy with this company and glad I found them.
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