• Report: #509315

Complaint Review: Coast To Coast Advertising Now Nationwide Advertising

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  • Submitted: Wednesday, October 14, 2009
  • Posted: Wednesday, October 14, 2009
  • Reported By: Sharon — Austin Texas USA
Coast To Coast Advertising Now Nationwide Advertising
http://www.nwaadvertising.com Internet Internet 62708 United States of America

Coast To Coast Advertising Now Nationwide Advertising Advertising Fraud! I was charged for advertising that does not exist! Internet


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I received an unsolicited phone call from an Angela Goodwin in October of 2008.  She was selling advertising on placemats that were purportedly used at a chain of local restaurants.  The price was reasonable and I decided to place the ad.  Initially, she told me that it would be $69 for one year.  By the time I got the "agreement" the price had jumped to $199.95.  She told me that the increase was to put the ad in all 5 locations in the area.  She was a good sales woman and I ended up agreeing.

I emailed her the ad I wanted placed and a charge showed up on my credit card.  In January 2009, I received a "copy of ad proof" that was not what I had submitted.  I contacted the "company" and was told that I'd missed the deadline and that they had to design the ad themselves. I argued with the very rude "Bill" and he said that if I sent the ad I wanted, he would get it in.  I did this and never got a confirmation.  I sent repeated emails and got nothing.  When I called, I got the run around.  I was told a print version would be sent to me.  It never was. 

Meanwhile, another charge for 49.95 showed up on my credit card.  I called and was told that it was an ad set up fee.  I pointed out that I had designed the ad and that my "agreement" showed that "set-up fees" had been waived.  "Bill" said he would look into it and try and get me a credit.  I never got the credit.

Frustrated, I let it go, thinking I would get some business off the ads.  Then, in September 2009, I was charged $229.90 from "Nationwide Marketing" in Springfield.  I immediately called and left a message and followed up with an email.  I explained that I had not authorized auto renewal.  I finally reached "Bill" by phone and he very rudely started a "schpill" about doing me a service to protect my advertising, blah, blah, blah. 

He then told me I need to have sent a cancellation letter with a signature.  I said that I had no agreement stating this policy.  He insisted that I had signed such an agreement and that he couldn't be responsible for what I kept and what I didn't keep.  I told him I would send the letter immediately and to go ahead and credit my account.  He told me that he couldn't guarantee that I would get the money refunded as ads had already been printed.  This was patently false!  The ad I supposedly purchased was supposed to run for 12 months and 12 months had yet to expire.  No way that $229.90 was for ads already run.

I told him not to concern himself as I had already disputed the charge with my bank.  I won't bore you with how ugly he got then.  Let's just say that I hung up in a rage.

I got on-line and started doing a little research only to discover that I am not the first person to be duped.  I then called the restaurants that I supposedly had advertised with and they had no such placemats in their places of business.  The whole thing is a scam.

I will be contacting a lawyer and would be interested in talking to others who have had similar experiences with Angela and Bill (not to mention their "hag" who answers the phone).  Perhaps a class action lawsuit is in order.

This report was posted on Ripoff Report on 10/14/2009 3:21:28 PM and is a permanent record located here: http://www.ripoffreport.com/advertising-agencies/coast-to-coast-adver/coast-to-coast-advertising-now-4b622.htm.

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