Report: #545179

Complaint Review: Idearc MEDIA LLC

Submitted: Friday, December 25, 2009
Last Posting: Friday, January 15, 2010
Reported By: BILL — LUTZ Florida United States of America

Idearc MEDIA LLC

LUTZ D/FW,AIRPORT Texas 75261-9810 United States of America

Phone: 8139103330
Web: www.idearcmedia.com
Category: Advertising Agencies

Idearc MEDIA LLC Offered a service that I do not get & promised 25 clicks.So far only 3 clicks.They said no way to cancel.Can not give a copy of the verbal contract[recorded]. D/FW,AIRPORT, Texas

*UPDATE Employee: customer Service

1Author 0Consumer 1Employee/Owner

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Idearc told me that they would provide me with contacts for my business,on the average 25 clicks.This was in July,2009.I`ve only got 3.I tried to cancel.They told me I could not that I had a contract for 1 yr.I ask for a copy of the contract.They refused.
I refuse to pay for a nonservice.

This report was posted on Ripoff Report on 12/25/2009 9:11:25 AM and is a permanent record located here: http://www.ripoffreport.com/advertising-agencies/idearc-media-llc/idearc-media-llc-offered-a-se-8ebfb.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

1Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 Employee

customer Service

AUTHOR: Idearc - Middleton (U.S.A.)

SUBMITTED: Friday, January 15, 2010

We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at: customerservice@idearc.com

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