Dear
Melissa (with registered name Ren) and all fellow report readers,
We hope that this message finds you well.
First of all, we would like to take this opportunity to thank you for raising your concerns about our company. We truly appreciate this and we believe that this is completely normal especially for a start-up organization that is attempting to build its own credibility. Therefore, issues of such do happen and we completely understand.
Allow us to address several key points which you have raised which were of your concern and others which are to our concern as well:
1- You registered on Ripoff Report website that you were based in Los Angeles, California, USA. In fact, your application to our company clearly states otherwise. We quote you here below:
"I live in Ohio about
5 minutes from downtown Dayton and 45 minutes from Cincinnati, Ohio."
2- Amalana is a legitimate new start-up company which officially launched its operations on October 1st 2009. We were long registered before that with the City of San Ramon with Business License # 13009. Registration was made on the 26th of November 2008. We have taken all the appropriate measures to ensure the legality of our operations as we appreciate that our customers would only want to do business with an organization that is legitimate in its operations and cares about the global community and abides by the United States' rules and regulations.
3- Amalana is not a social networking website and we do not run our operations as you stated "Facebook-Like Website." We actually are a global networking website that offers services including online education, job search, online competitions, online photo sharing, free online forums, and much more. Social Networking is one aspect of the services which we offer as we appreciate that it is something that has been successful and popular among people of various generations. Therefore, we did not wish to take anything away from our customers. Having said that, we offer more to the community than Social Networking as we believe that we are on a mission to revolutionize the Social Networking aspect and introduce further added-value to the global community in which we live in. Consequently, Amalana prides in being "Your Gateway to Global Networking Services."
4- We have indeed sealed a long-term partnership agreement with one of the largest Radio & Television leaders in the world who supported Amalana's unique global networking services vision. Thanks for raising the point that we have not explicitly mentioned their name in our Press Release. That is a very good point. Our agreement with our partners prohibits us from using their name to our advantage in any media releases or in any public speech. Therefore, we respect our obligations towards our partners as we do with all our customers. Our partners and customers' privacy are of extreme importance to us and we will under no circumstance solicit or undermine the importance of such agreements. Having said that, our partners have placed numerous banners on our portal, and if you are familiar with the global media, you would probably pick-up instantly on the reference which we have made as "one of the largest Radio & Television leaders in the world." I urge you to visit us at http://www.amalana.com in order to figure out who our partners are. You will not need to register with us in order to figure that one out.
5- Amalana's URL is not http://www.amalan.com but rather http://www.amalana.com
6- You are right in stating that "Many companies have this prerequesite" in reference to registering as part of their own website in order to be considered for an offering. In fact, should you be familiar with this type of business, you will realize that most of our competition out there have a similar requirement. Therefore, our vision here is that we only hire "in-house" registered users with Amalana. However, that is not only our requirement, but rather, the applicant must also be familiar with our Global Networking Services offering and our type of business to allow him or her to succeed with Amalana and respectively have a very bright future with us.
7- We are not sure about how familiar are you with Marketing and Marketing strategies. However, please rest assured that the registrations made by interested applicants is surely not the way to increase Amalana's registered user base. On the contrary, experts would tell you that that does not even represent 0.1% of the complete registered user base. We would also pride in letting you know that the conversion factor was way lower than 0.1% for Amalana based on interested applicants. We have various Marketing Strategies which have been very successful.
8- As for your application to Amalana's post on Salespider.com for a "Commission-based Account Manager / Sales Representative" posting, please read through the following facts:
a- You have submitted your application to Amalana on the 16th of November 2009 at 5:03 PM PST mentioning your interest in the post
b- Your submission was sent to careers@amalana.com, which means that you have received the same message which you quoted pertaining to us requiring that all our interested applicants be part of the Amalana community. Therefore, you were familiar of the process
c- Although we have not received your resume with you initial submission, we valued you interest into Amalana and we responded back to you on the 17th of November 2009 at 12:27 AM PST with our interest to discuss your profile further and conduct a phone interview with you
d- Our response was sent out from careers@amalana.com
e- You responded back to our e-mail on the 17th of November 2009 at 10:52 AM PST noting your interest in the position once again, providing us with your contact information, along with references, and other information, which for your own privacy, we shall not share here as we respect your confidentiality. You also thanked us for our response as stated below:
"I look forward to hearing from you very soon. Thank you for your very timely response."
f- Your response was sent to careers@amalana.com
g- Based on the fact that you responded again to careers@amalana.com; similar to your initial interest, you received an automated message from our e-mail server restating the exact same message
h- Unfortunately, you filed a Ripoff Report on the same day and solicited our reputation online. This is unfortunate as you should have realized that Amalana was surely interested in your profile, however, due to the large number of applicants, we had to put a timetable to arrange for these interviews accordingly. We are not sure whether your expectations or experience have demonstrated that companies contact you instantly, conduct an interview, and hire you at the same time. Unfortunately, this is not how we operate, as we are always on the search for quality individuals to be part of the Amalana team. We encourage you to be more patient
i- Mr. Raji Wahidy has personally contacted you on the 19th of November to discuss the opportunity further and schedule an interview you with you on Monday, the 23rd of November 2009 at 1:00 PM PST to further discuss this opportunity. On that call, you have apologized for your wrong-doing and stated that you would rebuff your comments which you made on Ripoff Report
j- Note that all e-mails and legal documentation are available as further proof of the facts stated above and will be used accordingly to Amalana's benefit for any case which shall be pursued accordingly
9- You are correct that we intend to hire Commission-based Account Managers / Sales Representatives overseas. We are actually on the search globally (including the United States) as we continue to expand our operations and promote the value that Amalana brings to the global community
We hope that the above provides you and our dear readers with a good overview of the facts behind the falsification of your information and report accordingly.
We thank you once again for allowing us to present our case accordingly and we shall take the appropriate measures against any solicitation of our reputation.
We would also like to take this opportunity to encourage our global community to visit us at Amalana at http://www.amalana.com and feedback to us at support@amalana.com with your comments and ways to meet your Global Networking Services needs.
We wish you a very pleasant day.
Best Regards,
Amalana PR
Why file a report here? Ripoff Report is a permanent record! Other complaint sites copy our content then remove reports for money.
